Scott Properties of the Midlands LLC

Do not use this company without taking pictures of every single wall, corner, garage (floor), every inch of the carpet, blinds, etc. I stayed 4 years and was a great tenant. No smoking, no walking on the carpet with shoes, I had dogs you would never know had been there.
On the day we moved out we went through our «final walk through» with Calvin and were told there were no problems and from what he saw we should get our full deposit back. I gave them the keys and left. Three weeks later I send an email to the office manager asking when my deposit check should be mailed and for what amount. I get an EMAIL back saying I was being charged $ 150 to re-​paint 2 walls. Why was I not informed of this in my final walk through? What’s the point of a «final walk through» if they are going to charge you for things afterwards? His office manager called me and by the end of the conversation I was frustrated to say the least and she and I were BOTH going back and forth in a not so nice tone. She said she would meet with Scott and call me back. She did call me back and said Scott would meet me in the middle at $ 75.00, which would be great if I was in the wrong. I was still not happy because I was told not to paint, but now I’m being charged for someone else to paint. On their check out list it says, «Do not paint or patch any holes,» so we didn’t. The walls were dinged and already had holes when we first moved in so we thought nothing about it when we moved out. Also, we never had an official walk through with the Owner Scott or any of his staff at that time. In their contract it says you should have a walk through with management concurrently, which means at the same time before you move in. When we moved in we were told to MAIL the form in, not knowing we should have documented everything little detail and have taken pictures. That is my fault. So again the office manager and I BOTH go back and forth not getting anywhere, finally she said she will have Scott call me back. When he calls he only says «this is Scott from Scott Properties and nothing else. I was waiting on him to further the conversation and after 10 seconds of silence he says you asked for me to call you back, as if he had no idea why he was calling me. I told him that was a redundant question he asks me why I have an attitude. He knew why I had an attitude. Then he tells me I should be thankful that the owner of a business is calling me back and that I shouldn’t have an attitude toward a business owner. I didn’t know that business owners didn’t call their customers/​tenants back and that tenants are not allowed to have an attitude when they find out their money was spent without their knowledge. After 10 minutes of being lectured, I told him I could have painted if there was an area they thought needed it. He asked why didn’t you. Well if you read the contract that you wrote it says not to paint or patch any walls, so I didn’t. I remember there being marks and dings on the wall and he basically called me a liar. If I thought we had done something wrong I would have fixed it. I went above and beyond keeping this place nice and even showed the house to future tenants for Scott Properties. I even recommended them to others looking to rent. But I’m a horrible person because I don’t want to pay $ 150.00 or $ 75.00 for something I didn’t do. Needless to say I still owe $ 75.00 and will not recommend them to anyone else. They are very shady when it comes to them sending the deposit back.

This is the worst possible management company to rent from. Count on not receiving your deposit back even though you leave the property in better condition than when you move in. During your final inspection, make sure you get a signed copy of the checklist, or additional items may be added after-​the-​fact.

I had a bad experience renting from this company. I rented from them for 2 years and upon leaving, they kept $ 350 of my deposit for painting. I was treated poorly by this company and I would not recommend doing business with them.

This is by far the BEST property management company in the Midlands area. There are always properties available through them and their user friendly site makes it easier to find the specific home you are looking for. Definitely a plus when you are tired of looking ad after ad and page after page to find even just one home you’re interested in. Scott Properties makes the whole rental process a breeze, even up through when move out comes. I highly recommend them if you are looking for a rental!

Scott Properties has taken the «headache» out of owning a rental property. After researching several other property management companies in the Columbia area, I knew from the moment I talked with Scott Properties I wouldn’t have to make another phone call as I had found the one.
After making the process of hiring them extremely easy, within a month they found an excellent tentant for my rental property. (A tentant who takes care of my house and also pays on time, which are both very important to me.) They also proactively provide me updates about the condition of the house or any other situation I need to know about. And they are extremely responsive if I ever have any questions.
(The tentant who lives in my rental just resigned their lease for another year, so I have to assume they are extremely happy renting from Scott Properties.)
If you are looking for a property management company in the Midlands, Scott Properties is definitely the company to manage your house. They truly are the best at what they do.

While relocating from Atlanta to Columbia, I contacted this property company for help finding a rental. I found a couple on their website and emailed their office manager, requesting to look at a few of their properties. She emailed me back and told me that I needed to reserve a time for a showing that was already on the website. I emailed her back telling her that I would be in Columbia only one day the following week, could we set something up for the day I would be in town?
She emailed me back saying «no.»
I called the office and spoke to someone who was fairly helpful. I told her what I was looking for and my budget, which is pretty high, and asked about viewing some of the properties when I would be in town the following week, and gave her the date I would be in town. She said she would get in touch with the leasing agent and call me back.
Heard nothing.. . Until a week later, after I had already visited to look at houses in Columbia, the leasing agent called me to see if I wanted to look at a place.
No, thank you. If this is the reception I get as a potential client, I don’t want to know how they treat tenants they’ve locked in a lease.