Michler Florist & Greenhouses

The best in Lexington, sent to hospital, prompt delivery… very pleased with costumer service.

I trust Michler’s to get it right — every time. Polly was so helpful and patient as we decided what the arrangement would look like. Then, because I was calling from across the country and not able to pick it up myself, she arranged for delivery the same day — even though it was late afternoon when I placed the order.
Thank goodness for Michler’s! They saved me again…

Polly was nothing but helpful. I had a very tight window and needed the flowers to be there by 9:30 AM, and Michler’s delivered.
Not only were they on time, but the recipient couldn’t stop talking about how beautiful they were.

Terrible. Just terrible. I placed an order online to send flowers to my girlfriend for our anniversary. They failed to deliver the flowers as instructed two days in a row. Surprise ruined, anniversary ruined. Then I had them reschedule the delivery for the following Monday, to be delivered to my girlfriend at work. The flowers ended up in the wrong department. Eventually she found them, but these people screwed up every step of the way and didn’t apologize or try to make up for the problems they caused– they only made excuses. They get a star because they weren’t blatantly rude to me, and because my girlfriend actually liked the flowers, even though they were 3 days late and in the wrong place.

The new outdoor café is amazing! Great vegetarian options and ever changing menu. Mosquitoes were bad, but the ambiance is something you can’t find anywhere else in Lexington,

Beautiful beyond compare. One of my all time favorite destinations for out of the norm plants. Ferns of unique varieties, lillies, all kinds of herbs of several different sizes. Beautiful potted plants in every direction. The pictures tell you what words can not… Simply stunning

I love this little place. Everyone is so friendly and will stop whatever they’re doing to help you out. They don’t try to sell you this and that, they just tell you what you want to know with a smile and get back to their tending.
Sometimes I go just to enjoy this little oasis of growth in the middle of downtown. Often I leave with something interesting of sweetly scented.

I live in England, but my mom lives right around the corner from Michler’s in Lexington. I ordered a Kitchen Herb Garden planter to be delivered to her house on her birthday– she absolutely loved it! Customer service was fabulous, and the product looks gorgeous from the pictures she sent. I would highly recommend working with Michler for all of your garden/​flower/​gift needs!

First of all, I will say that the Michler’s experience is quirky and a bit unreliable-​slow service mainly. For all that, I love them. The place has been there so long and it is like going back 50 years or more when you tour the old greenhouses. I have a subscription for their boquests. Each one is just lovely. Thought has been put into the shapes, textures and fragrance as the flowers open over a week or more. Not run of the mill at all! I bought a lovely rare tree here and it was deliviered to my door and has taken off and is very healthy. Great price too! There is good selection of native plants, which I appreciate. The employees seem to love working there and I am looking forward to the new café-​which I understand will have seating.

Lexingtons best florist/​greenhouse. 3 generations of our family have enjoyed and used Michlers. right in the middle of lexington its a tiny paradise. The knowledgeable well educated staff has walked me thru so many plant/​flower emergencies, they are the most creative staff. Kind and caring. Love them.

Their arrangements are novel, not like an FTD picture. Excellent service, innovative designs and speedy delivery from a wonderful family owned business. A trip through their greenhouse is like going to a botanical garden. And their Christmas wreaths and garland is second to none!

The best florist in Lexington. I exclusively use Michler Florist for all my arrangements and holiday center pieces. Their bulb arrangements are especially beautiful and appropriate for funerals — the recipients can plant the bulbs and remember their loved ones for years to come. I would highly recommend and encourage you to visit — they have a wonderful downtown greenhouse with a lot to offer.

As many times as I go by Michler’s, you would have thought I’d venture inside. I did so a few days ago. Very disappointing. Poor quality and downright unhealty plans, which is odd, since they’re living in a greenhouse. The «café» will open in the spring, with a vegetarian menu only, and no table service. Somehow, even before it opens, I believe I’ll pass.

So disappointing. This shop is adorable from the outside and I was so excited to order my wedding bouquets from them.
When I walked in no one came to the front for about 8 mins even though I called out. Finally, John, a very confused employee, came out and looked like a deer in headlights. Perhaps they don’t get walk ins? I told him Id like to order my wedding flowers. He looked dumbfounded. Ok. He simply stated he wasn’t a florist. Am I in the twilight zone?!? Aren’t I at the florist?! Couldn’t he hook it up?! I then asked if I could sit down with a florist and discuss what I wanted. He said a girl that works there named Rachel has her own separate business and she does wedding flowers. But doesn’t this shop do wedding flowers? Was he sending me to another business? He told me Rachel was the only one I could talk to and that I would need to come back in 30 mins bc she wasn’t there. At this point I was confused but said ok. I left and occupied myself in the neighborhood, still a little unnerved by my experience.
When I came back no one came to greet me for 10 mins. I peeked my head in the back and saw a lady, I said «hello?» She stared at the computer, with out looking up, she literally gave me the hand. Am I being punked?
Rachel, the lady I’ve now waiting 50 mins for because she’s the only one who does weddings, came out. She shook my hand and said she couldn’t do it but that another girl would.
I then waited another 20 mins without seeing anyone before I just left.
Not walk in conducive. Not friendly. Not smart.

I was not paying attention when placing an order and did not realize this was the Michler Florist in Amherst N.Y.
Within 1 hr of placing an order, Robin emailed me and said they had removed the charge from my card. What great customer service and I’m sure they have this same level of service for all of their customers.
Even though I did not have an order delivered, beyond the customer service, I can say that their website is well built and very easy to use.
If I ever need flowers in KY… this is where I will be ordering.

I realized today after my flower arrangement arrived for my wife, that this place just flat out gets it done. I always prefer to buy from locally-​owned businesses, and Michler’s is right down the street from me — about as local as you can get. Every year I’ve been able to get what I wanted for whatever occasion, on time and professionally done. In fact, one time I had a bonsai tree that was emitting sap all over the place unlike the identical one that I had purchased at the same time, and they allowed me to exchange the plant with another one… no questions asked. For a guy who sometimes forgets to order flowers for that special someone, Michler’s is always good in a pinch, and can provide more than just flower arrangements for a forgetful husband.

Good old-​fashioned greenhouse with hard to find greenery and stupendous prices. I just love walking through here!