Just be Paws Pet Salon & Spa

If you want rude service I would go here. The groomers are good but they are both incredibly rude. I went here for years and they stopped taking debit or credit cards. One day when it was pouring the rain and I was late, they wouldn’t let me send an e check. Sorry but if you refuse to take modern forms of payment you should be prepared to accept alternate payments. Service is an industry.

I’ve taken my dog here quite a few times and I’ve been happy with the service. The people have always been polite and friendly
There was once they cut the hair on his ears too short, caused irritation and he scratched them til he bled but that’s really not a huge issue. I alerted them of it and they made sure to be attentive to his ear hair. (He’s a cocker, so they’re probe to ear problems)
My biggest complaint is that they have stopped taking debit or credit cards. I’m assuming this is because they don’t want to lose the ~3% processing fee. Very poor business decision in this day and age because I’m 30 years old and don’t own a check book nor do I carry cash. (Let alone ~$ 50 – 60 in cash)
So instead of paying the approximate $ 1.80 per month in fees for my card transaction, they have essentially lost the ~$ 60 per month revenue that I would be paying them.
If you don’t mind paying in cash or check, I would recommend this place! They even sheer cats! (Huge plus for me, not a lot of places will)
I hate to switch groomers because I was happy with their services but I would rather not have to deal with needing to remember to go to an ATM (which I rarely ever do) and withdrawing money. It’s caused, many times, me parking at the groomers only to remember I forgot to get cash. Then having to drive to the bank and then back to the groomer.
This really isn’t a huge deal, more a personal issue so that’s why I didn’t dock a star on their review.

Do not expect any customer service here. If you’re in the market for a rude, aggressive, and temperamental groomer, this is the place for you. Otherwise, there are too many other fantastic groomers who appreciate your business within Lexington. I was told my dog would be ready within a certain time window, after that time window had passed I showed up at to pick my dog up. At the time I arrived to get my dog, I was told it would be an additional hour. However, when I told the young lady at the desk that I would just have to take my dog and go as I couldn’t wait, you could hear the owner bad mouthing me from the back of the store. My apologies for having to be at work! How does this lady not realize that you can hear every word from the front of the store? I was also able to hear her say that, «he has to pay full price.» How hard would it have been to call me and say, «I’m sorry but the time we quoted you isn’t possible?» I will never set foot inside of this place again. Even while waiting for my dog, you could hear the owner getting temperamental about everything from her internet bill to laser skin rejuvenation. Also, $ 60 for a 16lb dogs haircut is insane. In my 11 years of having said dog, I have never had even close to such a horrible experience. Go somewhere else that doesn’t talk down to their customers and who will appreciate your business.

After moving from state to state a lot, let me say that finding a good groomer for your pet is almost as difficult as finding a good pediatrician for your child! And we hit the nail on the head with the groomers!
I just picked up my Golden Retriever Sadie from «Just be Paws Pet Salon» and I have nothing but compliments! For a large dog (80 pounds) there is a lot of hair and trimming to be done. She was in and out and dry in less than 4 hours; her cut was perfect; the price very reasonable… but most of all she returned home calm, and not giving me the cold shoulder like she usually does after a a days’ grooming:-))
I would highly recommend this «salon».