FedEx Office Print & Ship Center

This crew has helped me out and exceeded expectations so many times. The just enjoy helping people get through printing and shipping headaches. It’s a great vibe and the staff is personable, fun and professional. John, Adam and crew rock.
Shawn. Fogle Keller Purdy.

What a ridiculous excuse for a shipping center. Don’t even try to get something fragile packed. Might still go for complicated printing but they should just stick with copies. I am going brown from now on.

It’s a fed-​ex shop. I came in, sent my shit, was on my way. Nothin to it.

Wow, this place went downhill after it dropped the Kinkos name. Today’s visit reminded me of a beautifully designed website… coded in buggy Flash. As great as the wall colors and store displays looked, nothing was flowing well.
Walking in the door there are 3 open registers, but minimal overflow waiting space for additional customers. Employees all appear eager to help, but stressed. They are hindered by an inefficient backoffice layout and the burden of multitasking, tripping over each other while managing both active print jobs and new customers.
The customer in front of me had apparently been waiting much longer than the estimate that he was given, as he was repeatedly informing the employee that the slow service was causing him to be late to his meeting. An employee at another register was explaining to a customer that many things had changed since Kinkos went ‘corporate’.
My experiences at FedEx Office have differed greatly from the superb customer service from the Freight and Corporate representatives.