Dings N Dents Detailing

Bad experience. Surcharge for minivan/​SUV etc. 33% surcharge they explained after giving me quote for work that we expected to take an hour (shampoo mats). I left when they said this before they did service, don’t think it would have ended well for me.

Paid to have my vehicle outside detailed and leather seats clean. Well Ray Charles would have done better they left wax all over the truck I paid extra because it’s an suv I thought they had not wax the roof well they did in parts but mostly just did not remove the wax. So I spent the rest of my afternoon removing the wax they left be hind and waxing my truck what I call the right way.
What a waste of hard earned money.
I Will never go back

I was not impressed. I could have gotten an int/​ext clean at a car wash and it would have been just as good and way cheaper. The dent on the bumper needed fixing, still looks awful. Very disappointing! They literally used a $ 1 store kids paint brush and white paint on my car! I kept saying you aren’t finished right? You are still working on it, aren’t you?! The owner said, nope it’s done. Sorry if you aren’t happy. They told me
Before hand they could do a great job. The pictures on their website are very misleading. Go somewhere else and don’t waste your money! $ 325… Down the drain!

Boy, is this business aptly named! A six-​foot strip of paint was missing when I came to pick up my vehicle! While there is a documented issue of paint peeling in that area of Chevy vans, I had photographic evidence AND a human witness that the paint was intact before going through the «hand wash» process.
I’d paid in full for an exterior HAND WASH and interior detailing, but there’s no way a hand wash could have done that kind of damage. They had to have used a pressure hose. (But of course, they denied it.) I was crestfallen to learn that it was going to cost $ 1000 to repair the damage, and I was already trying to sell the van. (Thus, this drastically into my profit margin.)
In my opinion, the only right thing for the owner to do would’ve been to cover 100% of the repair cost. However, this owner only agreed to pay for half — despite my evidence that the paint in that area was intact when the vehicle arrived in his care. I begrudgingly had to settle for this arrangement because, after pursuing the possibility of litigation and/​or an insurance claim, this was my best bad option.
So… I was paid a $ 500 check, but I was NOT refunded the cost of the detailing. NOT a happy ending.