Rescue Tronics

This place is amazing! I shattered the heck out of my phone — back pocket, sat in a metal chair, broke it — Chad told me it would be done in about an hour about 30 mins later I get a text from my boyfriend cell phone saying we’re good to go!
Literally the cheapest prices around and amazing service! They even had a groupon — which I live for a great deal.
Chad said he’s been doing screen repairs since the iPhone 3 — so trust Chad. He’s been in the game before your little hand held device was even born.

CHAD! Oh Chad was totally awesome and my phone looks like new!!! Ahhhhhh I’m so excited

These guys were great! My kid managed to get a virus on my laptop and they were able to get it taken care of in just a few days. Customer service was excellent at drop-​off and pick-​up and the price was reasonable. Now I have a Xbox, two ipads, and a samsung galaxy tab that I will be taking by for repairs. The joy of having a irresponsible 9 year old son! :-)

I found a coupon on Groupon for Rescue Tronics; iPhone 6 screen repair for $ 89 ($ 95 after tax). I thought this was a great deal considering it was $ 140 everywhere else plus tax.
The store was clean and well organized. We were greeted by a friendly man who looked at my groupon and redeemed it without question. He told me it would be ready within 15 – 20 min. He also told me he could put a tempered glass screen protector on for $ 10, which included installation.
He was fast, professional, and helpful. Now I have a beautiful iPhone screen again. The work was done very well!

All-​Time Favorite cell phone parts store! Awesome prices and great quality! Not to mention the store itself looks pretty neat and new with a cool layout!

This place is awesome. I shattered my iPhone 6 screen a few weeks ago and decided to give this place a try because of all the great reviews. I went in today and it took the guy (assuming it was the owner) less than 15 mins. It was a little pricy but worth it.

I received great fast and friendly service from Rescuetronics. They fixed my iPhone 5c at a very affordable rate! Thanks!

Came across Rescue Tronics via a groupon offer. They were cheap and stayed open late enough for me to swing by after I got off work during the week, so I went with them.
The place is a bit sketchy, kind of in the middle of no where, in what seemed to be a now abandoned mini shopping center. Didn’t really bother me though I wasn’t there for luxury, just needed my cracked iPhone screen fixed.
Got there and was greeted by a kid who was nice enough, clearly very new, and said it would be 15 – 20 minutes. He went behind the curtain separating the back room and the tiny waiting area they have, chatted with the manager (who also happens to be the owners girlfriend) and fixed my phone. He came back out about 10 minutes later for me to test it and make sure everything was working properly. When I made a phone call, the speaker was muffled and the censor that blacks out the screen when on a phone call wasn’t working. No biggie, I was in no rush and he said he’d make the adjustments to fix it. Comes back out 5 minutes later, speaker fixed but censor still not operating correctly, so he takes it back again. About this time the owner arrives at the store, says hey, and heads back behind the curtain. He himself made some adjustments to the phone and sent the new employee out to test it with me again. Still no dice. This time as the employee heads back he confirms with me that the part wasn’t having this issue before I brought the phone in, which it wasn’t.
I then hear the owner direct him to go grab the part from their inventory and replace it. Here I was assuming he was taking responsibility for his employees mistake and replacing the piece they broke. Rather, he was taking it upon himself to make the decision for me that I wanted them to replace the part they broke, without speaking to me about the situation or letting me know the price of the part that was being replaced.
So the kid comes back out a final time, phone finally works the way it did before I gave it to them, and he says it will be an extra $ 16 to replace the censor. At that point, I was just ready to get out of there with my phone in tact so I paid the added expense and left.
With the unnecessary $ 16 based on their mistake on top of the original cost, the price out of pocket was equal to the nicer shops that will drive out to fix it or won’t break parts behind the curtain and go ahead and replace them without speaking to you, explaining what happened, maybe apologizing, or tell you the price of the part you never agreed to buy, then bring you back a surprise charge when they return the phone to you.
I’m sure he will respond with an apology now and offer a refund or to change the part back out for me, but regardless, it’s bad business and I don’t recommend you risk something similar happening to you just to save a few bucks.

Went in for iPhone 6 screen replacement, took 4 hours. Had to take It back the next day because screen was faulty. The guy threw another screen in there in under five min. Problem solved. Would definitely go back.

If you have a water damaged phone, then taking your phone there is a gamble.
My initial visit was told that there will be a standard diagnostic fee which I accepted.
Then I was told the phone needed to be shipped for further diagnosis. I asked how much? I was told that I would be provided an estimate. Weeks later I had not heard anything from them; even though I was told I would be contacted once it’s done. Finally I called them, they said yes the phone is here and it works, cost $ 200!
I paid it, I did not argue as to why I was not given an estimate. I was given a 60 day warranty. About a week later my phone died and never worked again. Took it to the place, and a month later (after calling many times) I was told they can not fix it. I got the phone back and was told I would get a $ 75 refund (which was never received).
Considering time and money lost it was one of the most invaluable experiences.

HUGE THANKS to Rescue Tronics !! Awesome customer service and quality skills!

Rescutronics is PHENOMENAL! I love these guys! $ 89 and my laptop is running like BRAND NEW!!! I’d give them TEN starts if I could!

Chad is the man! Came in with a terribly cracked front screen and he was extremely helpful. Was able to get me in and on my way within 20min. Definitely recommend him to anyone with ANY phone issues. Extremely friendly, professional, and very reasonable prices. Check them out.

I was actually considering getting the rescue kit and replacing the cracked screen on my phone myself but with after shopping around I found this shop.
The frame of my phone was bent from a longboard accident and the skills to reform the case in a necessary way to use a new screen are definitely in this shop.
15 minutes after figuring out what I wanted and my phone looks clearer then when I first got it.
THIS IS A MUST: if you are going to get your screen replaced get the screen protector sold at this shop! Screen protectors actually help prevent stress fractures that can happen to your phone (invisible screen cracks ex. When you look at your phone and the glass cracks for «no reason»)

Chad is awesome! He fixed my iPhone 5c cracked screen in under 10 min. If I have anything that needs repair with a screen I know where I will be going. The price was much cheaper than other places I checked out on Groupon. I would definitely recommend him if you need any phone repairs. Thanks Chad!

I needed a screen repair for my iphone 5 and it took less than 15 minutes! Found this place from groupon and it was the cheapest that I can find. Reasonable price, good customer service, and quick repair. I highly recommend this place!

I have been here several times and been pleased with the results every time.
They have fixed my problematic phone including .
My screen
My speaker
And my camera
Super fast, very polite and reasonably priced!

Amazing customer service! They will hook you up!
Fixed my iphone screen in a little less than an hour and at an amazing price!

My experience with Rescue Tronics was the best advertisement for Otter Boxes they could have ever asked for.
I accidentally broke the glass on my Samsung Galaxy S5 a week after moving to Lewisville. I shopped around for a repair place before finding Rescue Tronics, who offered me the lowest price and was the closest to home. What a deal, right?
I drop my phone off on Saturday morning, and Chad tells me he’d have it done by 7 p.m. No problem, I can go an afternoon without my phone. Fast forward to 7 p.m. I go to his store and he gives me this story about the LAPD (no, I’m not kidding) needing to look through his surveillance videos and he wasn’t able to get it done. Said he’d finish it by noon Sunday. OK.
Got an email from him Sunday afternoon, says after he got the glass off the LCD broke, and he had to get another LCD from «the warehouse.»
Despite mention of a discount to make up for not having my phone for three times as long as was quoted, I still ended up paying full price for the repair. If a glass replacement was beyond the scope of his shop’s technical acumen, I would have appreciated him telling me that before I began this process, and I’d have just paid the extra money to get it repaired by T-​Mobile through the mail. What was supposed to be a brief inconvenience quickly became a several days long ordeal.
The moral of this story? Get a case for your phone. Get insurance through your carrier. Don’t take it to Secure Tronics.

Fast, fair, and friendly. Couldn’t say enough good things about this place. While I was there getting my Samsung s5 fixed, they gave me great advice on some software questions I had. A+

Chad is the greatest! He had my very jacked up laptop all day, removed all the viruses, spy ware, adware, malware and Trojan horses. He also fixed my java problem, adjusted all my parental controls, and helped me down load soft ware for my statistics class. All this for $ 95! This place is great, wonderful customer service. Did I mention he did this all on the same day?
He can fix broken cell screens in 30 minutes.
Chad is the best!

They fixed my i-​phone screen in 15 mins! great job, awesome price!!!

Owner (Chad) manned the front desk and completed the needed tech repair in an incredibly timely and cost effective manner. My cracked iPad screen is now replaced and fully functional. Go no where else for excellent repair service for phones or tablets.