Public Storage

Awesome service and great location! The staff was very friendly, and through on explanations, and helpful both over the phone and in person! I highly recommend this location!

Great service at a great price ! We selected this Public Storage location because it was convenient and the prices were best in the area. The bonus was the service. We selected a space on line and expected to be given keys to a space to store our extra items while we staged our house for sale. We were pleasantly surprised when we got so much more.
High Quality, Professional Service at every turn! Every visit, we were greeted by helpful staff that knew how to help us accomplish our goals. Cassidy, Hanna and Cynthia guided us through the process; renting and using the space, buying packing materials, accessing the free carts, etc.
Today, when we were cleaning out our space (we sold the house and are getting ready to move), we got the same high level of service as we closed out our rental. Cynthia made the process pleasant and positive.
If you need a storage space that is cost effective, secure and professionally managed, Public Storage is the place to go!

Chris was super friendly and helpful. He got us the best deal for what we needed and helped us quickly! Highly recommend pubic storage!

I moved into public storage expecting to only stay a month I was there for over a year but it was painless. The rent only went up once which is a pain but it could’ve been much worse.
The place is extremely secure, needing to use a keypad to drive in and drive out. Also, since I was in the climate controlled part moving my things in and out became a nuisance because entering a pin while you’re carrying things is rather difficult. I still give this place five stars because even though that was a pain my things were safe. I kept my things at a different storage facility where they had a break-​in so I’ll take extra security over not enough any day.
Lastly, the place was super easy to move out of. I don’t believe in auto-​draft so I didn’t have any issues being charged when I moved out. They also didn’t require a notice to move out and let me prorate my an additional week instead of paying the full month.
All in all, no issues and the people were pretty nice.

One star entirely for the poor management responsiveness.
The facility itself would warrant 4 stars. It is air conditioned, clean, alarmed and the units in good condition.
The problem for me came upon move out. My unit had been set up for auto pay to my credit card — which bills automatically at the beginning of the month for that month. I ended up moving out a couple days into the month. According to the contract and the employees on duty, since I had already been charged, they would refund the monthly charge to my credit card and then charge my card for the new pro-​rated amount. The day of move out however, I was told their computer system was down. I gave them my cell number and asked them to call me when the system came up. Never got a call. Returned in person the following day, was told that the system was still down, but that they would email the manager to take care of the charges and I should see it reflected on my card in 3 – 4 days.
About 10 days later, still nothing… So, I call again. The girl I speak with tells me she will research the charges and call me back — no call.
Another week or so… Call again, the gentleman I speak with tells promises that a manager would call me back — still no call…