Driver’s Edge Auto Repair

Outstanding customer service from William and Greg! They were both very knowledgeable and honest. Pricing is reasonable. I will definitely bring my vehicles to them for maintenance and repair. Great job guys!

Tommy has always been straight up with us, and they are typically less expensive then Firestone and Christian Bros. I appreciate that they are around the corner and can take us anytime we call. They warranty their work as well. It saddens me to see all of these bad reviews as we’ve been going to them for years without an issue. I hope some of these folks will give them another chance.

Because of the proximity to my house, I have been going to this service center for a couple years now for oil changes for both family cars. In the past, the price has been about $ 45 after tax for an oil change. I dropped my car off last night for an oil change and a tire rotation, and it ended up being $ 90 ($ 60 for oil change alone). The cost was revealed to me only after the work was done and car was ready for pick up. I called the manager about the price increase & why the prices weren’t disclosed before the work was done (especially if they raised their prices recently), but the manager wasn’t interested in resolving the misunderstanding. Will go elsewhere in the future for my servicing needs. The dealership offers this service for half the price!

Went in with my mom because she had a $ 19.99 oil change coupon. They rang us up & the guy in front mentioned how my car uses a ton of oil so he tacked on 2 more quarts of oil (which is fine) & we ran errands while they worked on my car. They called after they did the included (coupon) «inspection» and came up with $ 400 worth of problems that my car had. we told them no & to just do the oil change. A few hours later we came back to pick up my car. The total cost for an oil change $ 38.48. My mom and I were confused because we didn’t know how it went from $ 19.99 to $ 38.48. We paid and left stunned. After looking, my mom noticed they charged us for a «Premium Synthetic Oil Change,» I drive a Jeep Grand Cherokee with a V8… that takes regular oil. When my mom called up to ask them about it the guy told her she was charged for a regular oil change and it was so much because the TWO extra quarts of oil ($ 6 total). He also told my mom that was what she signed off on so that’s what my car got. Tommy was the man we dealt with today. He was not rude but not nice.
Don’t waste your time/​money coming here!!!

Avoid this place! They are all nice inside but when you have a warranty issue they argue with you. Their district manager is no better.
Don’t fall for their coupons, they will hose you

Went to get a state inspection performed on my car recently and had a «ok» experience.
I drive a lightly modified car that has aftermarket gauges/​switches in it. When the technician pulled my car into the bay I repeatedly heard him revving my engine. He was probably enjoying watching my vacuum/​boost gauge move. I was not too amused but said nothing. I was later questioned as to what all my switches/​buttons do on the car (like it really matters for a state inspection) because apparently after pressing them nothing happened. After my car was complete I had noticed they had played with these parts as they were not in the state they were in when I dropped my car off.
The service itself was fine, there was no upsell of anything, but I was disappointed in the lack of professionalism shown by the technicians. For a simple state inspection I don’t want anyone playing with my car for the 5 minutes it takes to inspect.

Changed the oil on my daughters car and stripped out the oil drain plug threads. Without any notification to us they took it upon themselves to install a helio-​coil to make a temp repair. The very next oil change at another company this coil came out and made it impossible to repair. New Volkswagen Jetta oil pan $ 400.00.
They give out free oil change coupons then call you with hundreds of dollars of repairs that they claim to have found. They dont say a word when they strip out oil drain plug, they just rig it up and tell you everything is fine. What a way to do business. I will report them to the BBB next, and leave every lousey review I can find a place to leave them. UPDATE: WHEN NOTIFIED OF THIS ABUSE OF TRUST I WILL ADMIT THAT THE LOCAL OWNER AND I DID COME TO AN AGREEMENT AND SETTLEMENT. I ONLY WISH I HADN’T WAITED TO THE LAST MINUTE TO GET THIS OIL CHANGE, AS MY DAUGHTER WAS GOING BACK TO COLLEGE THE NEXT MORNING, AS I DO BELIEVE THEY WOULD HAVE MADE THE REPAIRS FOR NO COST TO ME, BUT I DIDNT HAVE THE TIME AND WOULD HAVE HAD TO TOW THE CAR ACROSS TOWN TO THEIR SHOP. ALTHOUGH I WOULD HAVE APPRECIATED MORE COMPENSTATION I DID ACCECPT THE OFFER AND THE CHECK IS IN THE MAIL, AS THE SAY. I WOULD USE THIS SERVICE AGAIN, AND ACTUALLY MY WIFE WENT JUST A WEEK BEFORE TO USE ANOTHER FREE OIL CHANGE COUPON WITHOUT ANY ISSUES AT ALL.