Caliber Collision

I used them once before, and now have need to use them again. They were polite, and got the job done a day earlier than expected when I told them about an out of town trip I needed to make. Excellent quality work.

Really disappointed in both this company and my insurance! That being said, my insurance company at least did what they said they would by paying there portion Caliber; however, failed.
The service was frustrating to say the least. Our «rep» at the location kept saying «yes, we be ready!» and then it never was… Really disappointing all I want is an accurate eta. Plus it’s really made worse when you are waiting on your ride that you spend 2.5 to 3hrs a day in and forced to spend it in a crappy rental while you wait and wait because they can not get their act together…
They made the repairs to my car but now several months later the rear door is squeezing. Although no work was performed on the door i know they had to remove if and just did a bad job putting it back on.
I will never use this company let alone location again — which sucks! Because to ensure its done right I know have to pay someone else to fix the door.
Get it done right the first time. Go somewhere else. I’m guessing this is not the only post like this.

Your standard money-​grubbers. I got side-​swiped and had a minor scratch in my driver’s side door. They estimated it would cost over $ 900 to repair, citing the need to take out the door and all this mumbo-​jumbo. My dad took a look at it and literally wiped most of it away with a rag and some elbow grease.
But I did get to keep the claims check sent to me by the guy at fault’s insurance company, so that worked out!

The people in this shop are incompetent and the management is pathetic. They tried three times to paint my bumpers to match the original color. After each attempt they tried to convince me the colors matched, and strongly implied that it was my fault for being too picky. All my friends agreed that the bumpers were darker than the «matching» side panels, so it isn’t just me! Even my ex-​wife said the colors don’t match! As if that weren’t bad enough, the Geico rep kept taking the side of the repair shop. After several weeks I finally gave up. Ugh!
Save yourself grief and frustration. GO ELSEWHERE!
P. S. I’m not the only one who thinks this place is bad. Look for them on Google to see other reviewrs comments.

I don’t think I was treated fairly. Poor workmanship as well. Needed a second shop to finish the job.