Bain Deborah MD

UNAPOLOGETIC ARROGANT STAFF I’ve been looking for a holistic dr for a while. I made my appointment which took 3 month. The day of the appointment finally came, and to our worse luck a big accident happen on the highway which delayed me. i called to notify them I running late. Once i get there, they just told me i was late over 15 minutes so had to reschedule. THEY couldn’t tell me that over the phone and save me my time, gasoline, and money. As i get home i see i have a message a minute over my intended appointment canceling. TOO BAD i was driving, and their staff couldn’t figure out the difference between mobile and home phone number. I ended up rescheduling for a couple of weeks later. I called to verify the time, as I had no confirmation call and they told me there is no appointment. The Receptionists recalls that at some point my kid was scheduled and something happen w/​the computer. Well they just asked me to reschedule for another couple of days, Completely unapologetic of their mistake, and pretty arrogant. I just gave up w/​them. As i can read in other reviews i ‘ve not being the only one. So much for a HOLISTIC Dr, i guess it doesn’t translate into kindness and basic customer service. Luckily i called and didn’t drive over 60 miles roundtrip for another wasted appointment. Please look into citysearch/​yelp/​yahoo/​google reviews as well i should’ve believe them before wasting my time.