Midas

One of the best shops! Had my exhaust system installed + car inspected for a very reasonable price. Will be stopping by again!

I’ve been taking both of my Hondas to this Midas for about 6 years for oil changes and the occasional repair. I’ve never had any issues getting in and it being done around the time they estimated. Chris (the manager) has been terrific and I’ll continue to go here.

Have been here a few times– always fair and good service. Went in for a muffler noise that was really loud– was certain it was going to cost a lot. Ended up it was a loose screw, parts cost like a buck.
Went in again with multiple light on in Altima. Was certain brakes needed replaced– ended up just needing more brake fluid– didn’t try and sell me new brakes– just fixed the issue.
Appreciate the honesty and quality–
Brad

Good experience.
I called and setup a same day Saturday appointment for an alignment. With the reviews written here, I thought I might die waiting. After 1 hr, they pulled my car in and checked it out before doing the work. Turns out my wheel bearings were out… they offered to fix, but I said I would do it. They showed this issue to me directly and professionally.
Since I’m a decent garage mechanic, I’ll do that myself. I still thought I would owe something, but they said no, diagnosis is free. We want to earn your future alignment business.
Not bad, I’d say. They were polite, professional and didn’t kill my whole day.
Still, I think they need to get their schedule more precise for customers who wait. IMO wait time before your car is looked at should be 15 min max!

Pathetic customer service. Doesn’t bother to ask what I needed and when I told him, turned it down without any courtesy. Stay away from this place.

THEY COULD HAVE KILLED ME! I have been here several times over the past 5 years and always had a good experience. However, they appear to have a new manager and the guy could care less.
I had my front disc brakes repaired there on Thursday. On my trip back from New York on the following monday, the bolt holding the right front caliper fell out while I was doing 70mph on I-​76 in ohio. I heard a loud thud and then a massive metal-​on-​metal grinding. I pulled over to find the caliper resting against the wheel rim. I can’t imagine what would of happen if the entire caliper flew off.
If that is not enough, I also had them replace the windshield wiper transmission. They tried to sell me the motor claiming that it was broken too. When I asked for the motor back all of a sudden the motor was fine and they removed the motor charge off my bill.
I would complain, but I could tell the new management could care less. If they don’t care enough to install the brakes properly, they certainly don’t care about customer service.

STAY AWAY!!! Went in fit routine fluid changes and tire alignment ended up with a car thst 2 days later had no breaks from them breaking my master cylinder. Manager Chris fought with me wsnting to charge for repairs when the assistant manager explsined it was their fault. Not only was my life put in danger but it took a week to fix and I had to threaten an attorney before the manager agreed to fix without cost

Awful experience. I arrived at 1:00 for my appointment and finally an hour later, they pulled my car into the garage to take a look. Another hour passed (now 3:00) and I noticed no one had been working on my car for awhile, so I asked how much longer it was going to be and I was told they had to order a part for my car and they were waiting on it. So finally at 4:15 my car was ready. It should NOT take three hours to put brake pads on a car! I will not be back.

Disappointing… I called at 1pm to see if I could get an alignment. Steve (Mgr) told me to bring it in by 2:30pm and he could get it done that day. I asked if I should make an appointment which he told me no — it will only take 1.5 to get it done. I got over there by 1:30 in which know he told me it was going take a couple of hours — maybe 3 – 4 hours but I had 1 car in front of me. After a 2 hour wait, my car was nowhere to near getting in. I left. If you over promise and under deliver, you don’t get my money… It was a wasted Sat afternoon…