MaidPro

I’m surprised by the bad reviews– this was our 4^th time using MaidPro and we’ve been thrilled every time! Communication is easy and prompt and the service is always reliable. Great employees!

Maria and Bridget. Wonderful Pros. 49 point checklist definitely sold me.
I came into my house with my floors shining and my bathrooms sparkling. not to mention my kitchen looked new! Bridget is really wonderful. I requested to have her come for every monthly cleaning.
Also the customer service rep Maria is awesome. She is quick to respond and always ready to figure out any issues or concerns you may have.
I would definitely recommend Maidpro service for your house cleaning needs!

I just received a quote that it would take FIVE hours to clean a 2,500 sq ft home and cost $ 200. I promise you, that is an insane quote and you should seek another reputable company that will not take FIVE hours to clean 2 floors. That’s absurd!

First I asked to be called before she got her so I was ready for them. She showed up at my door a few minutes late without a phone call. The maid was supposed to be here for 3 full hours, After 2 hours and 20 minutes she said she was done but still tried to charge me for the full 3 hours. If I wasn’t here she would have left early and gotten paid for the full time.
After she left the garbage in the bathroom wasn’t emptied nor the recycling. I moved the couch and she didn’t sweep under that couch nor in the closets. She rushed out of here and didn’t finish. Wish she stayed the full time and cleaned more thoroughly. Wont use the company again.

Over the last several years, I have tried many cleaning services and individuals. I have not been impressed as work was «just okay.»
Last week, I found MaidPro and called to schedule a first cleaning. They went over pricing with me for monthly, weekly, biweekly, and triweekly. The 49 point checklist was also covered; I was told about their cleaning products and typical on-​site time. They were very flexible and accommodating with my schedule and needs. As per my request, the initial cleaning was scheduled for this week though they would have been able to schedule me in for last week, 2 – 3 days prior, I received a reminder email. The day of service I received a call to let me know they were on-​site. At the end of the day, I expected to go home and see a «just ok» job. As soon as I walked in, it smelled «clean». My 4 ½ yr old son even noticed, then he saw the first floor and said the «room looks so pretty». The hardwood floors were free and clean of any dirt (I took a clorox wipe to see if any residual dirt came off or any cleaning product, none). The kitchen was spotless, she even cleaned the fridge. The bathroom looked fantastic. I have an older tub and she almost had a shine to it.
I know this was a first time service, but when I compare to the several I have tried over the years, MaidPro definitely exceeded my expectations. My next appointment is in 3 weeks, I will be sure to update this posting if things change considerably.

Quoted me $ 126 for three man hours to clean a tiny apartment.
The maid spent virtually the entire 3 hours in the tiny bathroom, thus requiring additional time and money to do the rest of the apartment.
Bases upon what I witnessed, it seems the maid here was trained to move as slowly as possible so as to pad the billing.
On top of that, the vacuum she came with was terrible, and her overall cleaning was a joke. We ended up redoing what she did. A complete waste of $ 200.
Would not use again and I do not recommend them.

I have been using Maidpro Leonia for a couple of years now and was highly disappointed with their customer service. Be prepared to pay extra if the maid they sent takes 4 hours instead of 3 for the same apartment. I have had good customer service in the past and was amazed at the lack of logic applied by Bridget when discussing this. The worst is that they overcharge you even without informing you. I am never using their service again!

These guys are professionals. Management calls before, follows up and makes sure the customer is happy.
I hired someone recently for the first time, and added to the 49pt checklist, and she did everything. She also organized my closets, folded all the clothes perfectly and put them away as well as hang the nice clothes. And she organized the kitchen cupboard with all the plastic containers! A couple of surprises… She cleaned the air vents and garbage cans without me asking!
The great thing is that also do the additional tasks you ask.
The house has never been this clean. Very happy with this company. Am looking forward to the house always looking like this.