Central Massachusetts Oral Surgery Inc

I did not have a good experience. I went to them in 2009 to get my wisdom teeth pulled. This was back when their office was a small, simple, no-​frills location next door to the RMV. I was put under anesthesia and my teeth were pulled within 45 minutes, however when they finished they sent me to a separate recovery room with blood dripping out of my mouth and it got on my white sweatshirt. No one assisted me with this, my girlfriend had to help clean me up. I paid nearly $ 1,000 for this procedure yet it felt very sloppy and unprofessional.
I was in my 20’s back then and had no idea what I was doing. I was not counseled on the proper way to clean out the holes in my gums with a water syringe. After eating chicken noodle soup all week, I had really bad breathe. It turns out there were pieces of chicken lodged in the holes where my wisdom teeth used to be, gross! I ended up getting an infection and had to go back which meant another office visit fee.
For the second visit, the office moved to its current location, and I was horrified at how much overhead the new facility had. The new office basically looks like a showroom for Jordan’s Furniture. The waiting room is excessively big and filled with unnecessarily expensive, lavish furniture. There are big screen HDTVs all over the place. I can see where all of the money from my procedure went. The same oral surgeon that pulled my wisdom teeth felt the bump in my mouth and prescribed penicillin without knowing what the infection was. After I finished the penicillin, the bump was still there. So I had to go back for a third visit. Again, another office visit fee.
On the third visit, the same oral surgeon made an incision to take a swab sample and sent it to a lab. I had to pay yet another bill for the lab results. Turns out I had a staph infection, so he prescribed an excessive amount Augmentin. Augmentin is normally prescribed for 10 days, but he proscribed 3 weeks worth. I did not have prescription coverage at the time, so this medication was very expensive for me. During the second week I had diarrhea from the Augmentin, so I had to buy probiotics over the counter (another $ 20 or so). I went back for a fourth visit and the oral surgeon told me to stop the Augmentin. He determined that the infection was gone, but the bump left behind was just scar tissue from the incision that he made. So I basically bought 2 weeks worth of Augmentin for nothing. I still have this bump in my mouth to this day in 2015.
The 3 extra office visits and medication expenses could have been prevented if I were properly counseled after my first procedure. I was a poor new college grad, so I didn’t have much money at the time. I was very disappointed with my experience, and the way they spent money on lavish furniture/​facilities in the new office felt like they put salt on the wound.

5 stars? I’d give this place 10 stars if I could. EVERY single person I dealt with here was fantastic. I am a hot mess when it comes to surgery but had to have a broken wisdom tooth removed. Receptionist told me I would get laughing gas and would know what was going on, but wouldn’t care. I didn’t believe her, and figured I’d be freaking out. She was right. Dr. ColaRusso came in a few minutes after the gas was administered gave my tooth a few tugs and it was out. Never felt a thing. Not. A. Thing. The whole procedure took 20 minutes. Fantastic place. Building is beautiful, too. Great people, great work. I’m an extremely anxious patient and I was absolutely blown away by what a great experience they provided for me. Highly recommended.

Beautiful office. I had to wait three weeks. I was scared to have my tooth extracted. It took a long time for him to get the tooth out which is unusual for me. After the pain meds wore off, I was in pain for one week straight. It seems that he slashed my mouth and should of stitched it up. I was very unhappy with my experience. It is a cattle call in there, one after another after another. The nurses were very nice though.

I had to go to CMOS for an emergency tooth extraction, and am very pleased with my experience. They got me in the same day I called. I was VERY nervous and the staff was very understanding, patient and friendly. The front lobby/​waiting room is the fanciest I have ever seen and I loved it. Felt like a ski resort or something. Highly recommended!

I took my daughter here as recommended by her dentist for an implant. She did not have a permanent tooth after her baby tooth was pulled. We both felt very uncomfortable there– place is very ornate like a very expensive lawyer office. The receptionists were very plastic and all wore the same blazers. Just had an odd feel– when we were brought back to the exam room an X-​ray was taken and then discussed for a few minutes telling us everything is routine go to the receptionist to get an appointment. We felt so uneasy that we called a previously used oral surgeon to see if he did implants. They got us in right away was very thorough took an X-​ray saw there was bone loss from cranial radiation when she had cancer treatment he then took a 3D X-​ray that insurance wouldn’t pay for to get a better look. He advised us to go to her oncologist to get an opinion and she advised against anything invasive as she was suffering bone loss do to her cranial radiation from 20 yrs earlier. I felt that this oral surgery office should have been more thorough as this could have potentially been a serious situation! I would recommend Dr Gill at Worcester Oral Surgery for any procedures very professional and thorough and the staff us very caring.

I just had my surgery today. It was such a calm, non-​nerve wracking experience. I’ve never had teeth pulled, so having four wisdom teeth out at once has the potential to make a newbie to dental surgery nervous. I went today, and I was so calm throughout the entire time (maybe even a little excited!), despite having a fear of IV needles.
The assistants were engaging, talkative, and so funny. Right up until I was sedated, I really felt like I was a person, and not just another payday. When it came time for the IV, an assistant let me hold her hand and explained what was going on, which put me more at ease. I’m not sure what happened after (I briefly remember going to another room, asking for chapstick, and my numb mouth causing me to get water everywhere but down my throat on more than one occasion). But as of eight hours after the procedure, I’ve been in minimal pain and was given informative and detailed aftercare directions.
I’d also like to add that one of the assistants also called to follow up and ask how I was doing as well this afternoon. Talk about customer service!
I really am so happy my family and I chose this place. Never once was I scared of the procedure or that I was in bad hands. This my first surgical experience ever, and it has really set the standard high for how I want to experience any subsequent procedures. If you are looking into any sort of dental procedure, this is one place you need to look into. The friendly staff will give you an experience you won’t forget.

I am shocked by the previous review. This place was beyond what I could have expected. I felt like i was walking into a 5 star hotel. The facility was beautiful. I scheduled my fiancé here to have his tooth extracted. Making the appointment was very easy and the receptionist provided me with all the information I needed including a range of what it would cost, so I would know exactly what the most I would have to pay would be. Upon arriving the receptionists were very welcoming.
My fiancé has a overwhelming fear of dentists. Every staff member from start to finish made him feel comfortable, and put him at ease. I would 100% recommend this place.