Success Meals KC

We have had a similar experience as some of the previous users. Things started off great except for the lack of food. I understand the calorie restrictions, but with the amount of calories I was supposedly being given I should have had plenty to eat. However these are not healthy meals. The first week I received 2 servings of fruit the whole week and most days only 1 serving of veggies. Consequently the meals were small portions of high calorie foods. I was so hungry the first week I couldn’t sleep at night. After a couple weeks of filling out their daily comment card and realizing they weren’t reading them, I called to question why I wasn’t being given even a recommended daily allowance of fruits and veggies. I was told they would begin increasing my veggie and fruit portions. I also had to ask for salads for now on for lunch because my request for cold lunches was often ignored as are many items on my dislike list. I only had 3 items on my dislike list and I get at least 1 of them on a regular basis.
Last week one of my meals was literally ½ a cup of tuna casserole. Seriously. I measured it. I was so taken back by the ridiculousness of it I had to see if it was really just a ½ cup or if I was over reacting. That was supposed to be my supper to tide me over for 12 hours until morning. Not even a side veggie! I emailed them to express my frustration and the fact that I wasn’t loosing weight because I couldn’t stick to the program. The volume of food was not enough. I never received any kind of acknowledgment about my complaints.
This morning I called to inquire swapping my last week of meals for a juice cleanse. The meals and piling up in my fridge as they have become so bland and mundane we can barely stand most of them. I was told they would have to check and call me back. No one ever did. I give up. Don’t waste your time with this program if you have any notions of eating healthy, or losing weight. This service is not designed for either of those things.

Very impressed. The company responded to my Unilocal comments and we decided to try them again. This week delivery happened every day without fail and it was always on time. They listened to us and added more vegetables for more well balanced meals. Would recommend to friends for convenience and portion control!

I enjoy the food, how it’s prepared, and the flavor all was beyond my expectations. Convenience is a plus. I received my food at a time that was promised. Amazing idea for people who are dieting and those of us on the go. It keeps me from eating out frequently and saves money. Excellent!!!

Not a great experience! I signed up for a month and the month couldn’t have been over fast enough! I contacted them letting them know I was unhappy and their food was over cooked and bland, and wasn’t ever contacted to fix the problem.
Fast forward, my elderly grandparents are looking for some assistance and heard great reviews, and ordered the trial for free. My 80 year old grandparents had the exact same review!
With other options in town, I’d use them even if only for TASTE!!!

Now that we’ve been using them longer, we’ve run into some snags. The food is OK but not really designed to lose weight, at least for me. There is a regular dessert every day and while it is very good, it definitely isn’t something to have regularly on a diet. And there is no followup on how the weight loss is going even though they are supposedly matching it to me so I will lose weight. Also, we fairly regularly get something that is on our list of dislikes/can’t haves. Also, my husband is vegetarian/​pescatarian and he got a slab of white tofu for days on end. I finally had to ask them to try to change it up, like with fish or veggie chili or really anything other than a slab of tofu used like a piece of meat. I’m allergic to eggs so they had been giving me turkey bacon instead for breakfast. Every day, day after day, fatty, not great tasting turkey bacon. I asked for something different and got turkey sausage. I’ve begged to just get some fruit or a muffin or biscuit or bagel or something other than turkey bacon or sausage. Sometimes I get ham which is very good.
Also, we have thought that sometimes our food tasted like it had been left out in the heat too long. So when we got a new driver who left the food in a different place, I started paying attention. He (or she) is delivering it about midnight each night and it sits out in the heat overnight until about 6 or 7 when my husband gets it during the week, or about 9 or 10 on the weekends. It is in a rather poorly insulated bag with 2 plastic frozen blue things and when I checked it the first time it was about 1:30am and the food on top was warm. I emailed twice asking about that and just got an email today saying that they deliver between midnight and 5am and they tell their customers they might want to leave an eskimo cooler out for the bags in the summer. They didn’t tell us that though and that would have been a smart thing if they deliver at midnight here. We will put one out now, but I’m concerned that they would just leave something at midnight that clearly shouldn’t be left in the heat until the morning.
They are still very convenient and the food is not bad at all usually. If you need something, email Heather (info) to get a quicker response. I didn’t get a response at all from Todd or Todd R but Heather got back to me the same day. We don’t dislike them, but we are disappointed in the customer service. We will probably try Healthy Meals (the other local KC service) again. We used them first and then decided to try success meals and just stayed with them.

My husband and I began doing Success Meals because I wanted to lose weight and he needed to gain weight. This program could accommodate both of us. The meals are delivered to your door daily 5 days a week. Talk about convenience! I absolutely love not having to grocery shop and cook. I grab my insulated bag in the morning and off to work I go. Now let’s talk about the food. It’s delicious! I was nervous in the beginning because I can be a picky eater but I’ve been pleasantly surprised. I just let them know in the beginning my dislikes and they tailor the menu. If there is something you come across you don’t like, you can rate it on the daily menu. It’s so fun to see what you get each day. It’s like your eating out every day. But the best part is that I lost weight! Eating great food, not being hungry, and STILL losing weight! What more could you ask for!!!

I love this service!
I have been a consistent Success Meals KC customer for almost 2 YEARS! 5 Days each week I receive 5 yummy meals (breakfast, lunch, dinner and two snacks) that are customized to my goals and personal tastes.
Any time that I need to make a change to my plan (for example, if I’m out of town for a few days and need to place my program on hold), it is easy to reach Heather and make a change. They are personal, flexible and always thank me for my business! It’s a bonus that I can support a local business, which is very important to me.
I started using Success Meals KC when a good friend purchased a two-​week program to help me to kick-​start my new fitness program to lose weight and get in shape! Now, two years later… I can’t imagine my cooler packed with my daily meals not being on my front porch to greet me each morning! (I love not having to stress over preparing meals for the next day!)
This is a great program for anyone who wants to lose weight, eat healthy or needs convenience. As a busy, working mom with two daughters, it’s important to me to set a good example of making healthy food choices. And Success Meals KC makes it simple and convenient to make healthy food choices each day!

I was blown away by Success Meals KC. When I emailed them to sign up, Heather responded to me within a matter of minutes. I didn’t join to lose weight, I just thought it was a good value given the number of meals and the savings on groceries. The deliveries arrived every night at about midnight. They come in a bag that regulates temperature, then you return the bag to your porch for the next day’s deliveries. Each day they deliver breakfast, lunch and dinner, along with a morning snack and an afternoon dessert. They also include a menu, which doubles as a feedback form, so you know what you’re getting and can provide input on how you liked the meals.
All the meals I had were absolutely delicious. They included everything from quiche, crab cakes, fajitas, pad thai, chicken cordon bleu, club sandwiches, potato pancakes and a turkey dinner just to name a few of my favorites. These great meals also give you some insight into healthier eating and help spark some ideas of your own. The tupperware type containers that they provide can be dishwashed and used for other meals in the future.
The owner Todd called about a week in to check and see how I was enjoying the service. As I told him, I couldn’t have been more impressed. This company is really a gem and I’m glad I’ve had the opportunity to do business with them. I’ll definitely continue service in the future. With the extraordinary food and customer service, they definitely have something special going on there.

I have mixed feelings about this company. My husband and I were on the program earlier this year for 12 weeks. The program we tried consisted of 5 meals (breakfast, lunch, dinner, and two snacks) delivered each weekday (Mon-​Fri). Every morning waiting on our doorstep the food was packed in coolers and ready for the day.
First, the good: the food was delicious, fresh, and healthy. Both my husband and I lost weight and the program was totally customized to us. After completing an online questionnaire, they calculate calories and nutrition specific to each person. It was SO convenient. It was lovely not having to meal plan, shop, or determine calories. We never had problems with the delivery of our meals (except one morning when a possum got into the food).
The Bad: CUSTOMER SERVICE! We made several attempts to get signed up. I had sent emails and completed my on-​line profile, my husband called and left a message. After several days with no response (to anything), my husband was finally able to reach someone by phone and enroll. At the end of our service things ended very abruptly. We tried to call to discuss re-​enrollment and again experienced difficulty speaking to anyone; it just seemed like they didn’t care about our business and we felt like we were always seeking them. Needless to say, we didn’t re-​enroll.
We thought we would give them another chance when they offered a special earlier this month (7 weeks for 50% off). It sounded like a great deal to avoid weight gain over the holidays-​the special was announced by email and on their facebook page. It was a «one day only» deal. I eagerly informed my co-​workers who were interested in signing up too. My husband called to sign us up, left a message early in the day and we received no return call. I was then embarrassed to hear that one of my co-​workers had experienced the same thing (after I spoke so highly of the program). Wouldn’t you think they would be prepared to answer the phone on a day they were offering a one day only special? In fact, we only received a call when I posted a comment on their facebook page stating I had been interested but received no call back and was disappointed it was a one day only special (which they quickly removed).
This is a pricey program – for the cost that is paid for these meals I expect that their owners would be thrilled to have customers. I just can’t get over how I was treated as a customer (like my business didn’t matter). Be warned: they are not good about returning phone calls, the service ends very abruptly, and they do not like to negotiate any specials for re-​enrollment. I wish I could give a better review.

I’m actually surprised there aren’t more reviews for Success Meals because I was happy with my service. I used a groupon and got a two week special, just because I thought it was a good value for not having to cook or grocery shop for two weeks. When you first enroll, you go on-​line to fill out a profile and then they should contact you to confirm your meals. I did have to call them to remind them, but otherwise I did not need to talk to anyone. I’m really impressed that this is a local business because everything they did looked so professional that I thought it must be a national chain. My meals arrived on my porch every morning between 5:00am and 5:30am. A menu was included to explain the items included in your insulated bag and a daily nutrition fact or tip. They also sent a booklet at the beginning of my two weeks explaining the program and benefits. I received a letter at the end of that period letting me know my meals would be ending soon. The food was tasty and it was such a treat to just wake up, put the containers in my lunch bag and leave for work. I try to eat healthy most of the time, but this was a good reminder of more things I could be doing. You receive three meals and two snacks. The food includes salad dressings or other toppings. I felt like I was eating all the time. I’ve never used a meal delivery service or even looked into any other companies before, but would recommend Success Meals to anyone that is trying to lose weight, needs to improve their nutrition and just doesn’t know how, or anyone going through a hectic period at work and doesn’t have time to shop, cook or eat right.
The only thing I didn’t like is that every day generates 5 meal containers and a couple of condiment containers. They are reusable and recyclable and I have done both with my left over containers. The containers are good if you love to cook and bake and share food with coworkers, friends, family and neighbors. I just wish there was a way to cut down on that, but I’m not sure there is. I thought if they charged a deposit for non-​plastic containers, but glass or Pyrex containers would be much heavier and the company would have the expense of washing the dishes when they are returned. I supposed it is just the nature of the beast when you are talking about meal delivery programs.

I was so disappointed in the level of customer service, the food was good but the communication was not. For a company that specializes in meals to help you loose weight and stay on a good structured diet their lack of communication and follow up is poor. I did not even know my meal program had ended until I received no food for the day. Weird that someone who is planning on meals could not plan to call their clients to ask if they want to continue. They will leave you in a lurch. I have still after two weeks after I left a message to hear from anyone.