RideFourEver

Purchased a pair of sweatpants for my son from this online site without reading the return/​exchange policy (my bad, I know). After receiving the sweatpants (and they did come quickly, I will give them that) and realizing that they were too big, I went back onto their site to read their policy and saw that if you purchased something that was discounted more than 20% there are no returns or exchanges. So, I got that, but thought it was worth a phone call to see if they wouldn’t exchange them for a smaller size. What could it hurt, right? I was put on the phone with a boy (and I say boy because he sounded no older than 18 or 19) who was very nice and to whom I explained that I had read their policy but wondered if they might consider an exception for an exchange. But he then put another guy on the phone who very sternly and adamantly (without taking a breath), told me that bc I had purchased something that was 20% off, there were absolutely no returns or exchanges. I asked him if he was evenly going to let me say «hello» before he totally blew me off and he said, «oh, yes, please go ahead» and I did. And he proceeded to again blow me off with his stern, and apparently well rehearsed statement, about not allowing any returns or exchanges under any circumstances for something that was purchased for more than 20% off. I mean, I would have paid the shipping and just wanted to exchange if they happened to have the same thing in a smaller size. All I am saying is just at least deliver the bad news in a nicer way. «no, I am so sorry, ma’m, but it is our policy etc…» Terrible, terrible customer service but I did not get the impression that he even cared. Needles to say, I won’t ever be purchasing from his website again so, I don’t care either. Just hoping others may see this so they will try another website — one with better customer service.

Do not buy from this site.
Horrible customer service.
Purchased a high end pair of snowboard boots and needed to exchange for another size. I was told that there is a «policy» in place that does not allow for exchanges or returns because of the purchase price being a certain percentage from the original retail price. Definitely a poor excuse for not providing a customer the correct gear when still paying a premium.
Another classic — «it is you, the customers responsibility to know the terms and conditions of the company you are choosing to conduct business with.»
Go to any other online site before this one

Visited this shop to get my Burton snowboard boots heat adjusted, and buy crash shorts. I’m 2 days shy of 49, and I need crash shorts. (Now I’m invincible!) I had my son with me…(skateboarder, snowboarder).
Ride Four Ever is off of Quivera, and 87^th street. It is inside a soccer complex, housing 2 soccer fields and a youth pro shop. There’s a pizza shop upstairs. When you enter the complex, the store is to the left. It says Ride Four Ever on the front of the building. The store is cedar walls with colorful decorations. It makes you want to buy something.
They carry top name snowboards (Forum, Ride, Burton…), top brand skateboards, top brand longboards, and wakeboards. They are the only shop that carries full body protection. No place in Kansas City has non playtoy wrist guards, and crash shorts. Serious stuff, and helmets as well. They have winter gear in the winter, which is on sale now. The snowboard binding collection and snowboard room is stocked full, with some of the snowboards on sale.
They carry skis, ski boots, snowboard boots, and skateboard shoes. Their skateboard shop is immense, and is on the top floor. They have a certain skateboard by Shaun Malto, and Boulevard Beer. There is mini ramp is in a separate area and is $ 5.00 for 30 minutes. «Completely legit,» is how my son described it.
The staff is incredible. It’s a store where you leave with something. You also leave wanting to ride something.