Caryn Montalto – State Farm Insurance Agent

I moved to this office after 15 years with another State Farm agent. In all that time, I never met the agent. Karyn and her team have been timely in meeting my needs, have saved me money without me asking and provided guidance to ensure my coverage stays sufficient with life’s changes. I highly recommend this office.

If I could give them no stars I would. We had storm damage at our home after the last storm tore through Lemont. Called our agent to file a report had to wait for the adjuster to come out he never came back out to inspect the exterior of our property. 6 weeks later we received a letter stating that they will be no longer covering us since we filed a claim and have not been with them long enough. We called the agent to help with the appeal process and was told she will not help and to call different company. Growing up in Lemont I was always taught you do business the local businesses first I guess that has changed. I will never do business with this office again and will tell everyone I know how my wife and I were treated and to stay away from State Farm and especially this office. Thanks for nothing I would have expected this from some cut rate insurance not a company that’s prides them selves with the slogan (LIKE A GOOD NEIGHBOR STATE FARM IS THERE) that was a bunch of lies