I’m so tired of outages. They have us over a barrel and we are stuck as there are no other Internet options where we live. If the net goes out on a friday, we’re screwed. They close at 4 and don’t open again until Monday and they won’t fix anything past noon on Friday. I work from home and we have been out for 6 days now. I’ve gone over my data usage on my cell trying to stay on top of things with my job but they don’t care. They won’t comp the bill or even seem to want to help fix issues. They don’t have a website to contact anyone so don’t bother. If you can manage to chose any company other than this one, go with them.