The Tire Shop

A 20 year customer. The best! Great mechanics. Friendly service. Honest and reliable advice. Recommended to all friends and relatives.

Did what they were supposed to. Was told it would be just a few minutes but it went into overtime on my lunch hour. Repair to flat tire was handled OK but not without trying to sell me a bunch of unneeded services. Won’t be back.

I highly recommend that you take your vehicle somewhere else! They over charge for everything. My car broke down while I was at work so because they were close and I have a Firestone acct, I had it towed to them. They charged me almost $ 700 to put in a new battery (which really was not needed), pull the spark plugs and valve cover to tell me the motor blew. Then told me it would be an additional $ 4000 to put in another motor (for a KIA SOUL). I found motors ranging from $ 985 to $ 1500 so they would have charged me $ 2500 to put the motor in. Needless to say I bought a motor for $ 1100 and had it put in for $ 1200. When we advised them we were going to dispute the charges they knocked the bill down to just under $ 400. I understand that they have overhead expenses but charging $ 135 to PUT IN a battery is gouging!

Could not be more frustrated with this place.
I have had three repairs there and within 3 months all three issues resurfaced. All three times when I took it back they tried to charge me a «diagnosis fee» even though I told them the problem when I came in. All three times they refused to prepare the problem claiming it was not their fault and would suggest throwing parts at it.
Felt disrespected by the staff for simply trying to understand the charges. I took my car elsewhere and have saved a lot of money.

Warning stay away!
So I was driving home from vacation going back to NY and had a car problem. One of my rear brake calipers hung up.
This place was within walking distance to my hotel, was very busy, friendly and seemed clean but looks are deceiving.
Ever see that movie Vacation where they take the car into the shop and Chevy Chase asks «How much is it?» and they respond «How much you got?» I felt like I was in that movie when they gave me my quote.
The said both my back calipers were hung and needed to be replaced along with both rotors and pads. Cost $ 800!
Truth: My one back caliper was hung and the rotor and pad needed to be replaced. The other one was fine but should put a new pad on it to keep them even.
This is actually what I had them do and ended up paying $ 500 for this $ 250 job.
They also said my front brakes were all rusty and I needed new calipers, rotors and pads. Cost another $ 800!
Truth: I’m from NY, every brake in the state has rust on it. I changed these front brakes less than a year ago they were 100% fine.
They said I needed a $ 56 oil change.
Truth: I was at 30% so oil change was on my radar, but not at that price.
They said I needed a $ 111 brake flush.
Truth: I would just be flushing $ 111 down the toilet.
AND THE KICKER
So my exhaust was getting louder. I knew I was going to have to take it to my honest car repairman back home the next day.
They came back and said I had a hole in my Exhaust and it would need a $ 1350 replacement!
I knew that was just impossible, I had replaced 75% of it a few months ago after 10 years of no problems. If I had any time at all I would have run over and take my van away from these crooks and not even let them fix the one actual real problem I had.
Truth: I took it to my honest mechanic and he about fell over when I told them another shop said it needed new brakes, and was embarrassed for his industry when I told him about the exhaust system. The Exhaust system needed a $ 12.15 gasket. He charged me half an hour of labor ($ 35) and my $ 1350 replacement was less than $ 50 and the noise is completely gone, no hole, no replacement needed, just a gasket that had outlived its life.
Seems to be a trend here of trying to take advantage of people/​women/​out of towners ect.
STAY AWAY!

Where to begin about this place. Well 2 years ago i bought a BMW 3 series but it had a bit of a stalling issue so i took it in for them to look at. When they looked at it they told me they dont know what the problem was but they did a bit of work on it without my permission and charged me 50 $. I later went to another shop in Herndon who specializes in European cars and they said all i need was a computer tune up and my car works fine now. My mom recently had to go get a transmission job done so she brought it here as well. Transmission as we all know isnt cheap to fix but that wasnt the issue. When they got done fixing her car they parked it in a tow away zone and it got towed all the way to springfield but they did pay for the towing fee. Just a little while ago i got a flat tire and i went to them to get it replaced and some old guy looked at all my tires and said that they are not all the same and he refused to replace it. i apparently need W tires when i had H tires and he said i need to replace them all. I again went to the auto shop in Herndon and the guys there said i would never drive fast enough for it to even matter and they helped me out again.
My final review: These guys dont know what they are talking about and they give auto shops a bad name. all they care about is how much money they can scam out of you.
Beware the Tire shop they will screw you over i really wish i could rate them 0

Horrible service. They take advantage of female customers. And if you question a price they ask to buy your car for $ 500, never coming here again…

I had a new set of 4 tires put on, a front and rear alignment, and oil change all done at the same time. The tire shop offered an awesome deal, and did a great job.

Was traveling from NY and needed to get my VA safety inspection done once I entered the state. The Tire Shop was great, offered to take care of me, completed my inspection before they closed even though I didn’t have an appointment and rolled in an hour before they closed. That level of customer service is rare nowadays… I really appreciated the quick & professional help!

Wife went in to get a simple nail removed and plug put into her tire. The counter person quoted her a new tire and a bunch of extra nonsense (tire shaving really is this NASCAR??). She was quoted over $ 200! Took the car to another tire shop and had the tire repaired no issues. Not very honest shop if you ask me…

I’ve been going here ever since I moved to the area, on the recommendation from my father (whose job used to include reviewing/​investigating stations to ensure they were up to code). It’s a great group of «good ol’ boys» who work there and I truly trust them not to take me for a ride — and they never have! I’ve had 3 different cars, from low-​end to luxury, and they haven’t tried anything funny no matter what car I brought in. Highly recommend!

I have been a customer for a few years. I went in today to have windshield wipers replaced and my tire pressures checked. No hassle. Fast, immediate, professional and friendly service. They have always been outstanding. I definitely recommend them! Great folks! :-)

I have taken my vehicles to a number of mechanics in Leesburg over the years and I have been ripped off at times, but The Tire Shop has always been good on service and good on price. They also have a rare quality in that they can admit to making a mistake. I took my car in to have a headlamp and several other bulbs replaced. Their price was cheaper for the service than I had been charged before. They fit me in without an official appointment. They did the work promptly, but actually missed a bulb. I let them know and they apologized and corrected the error with no additional charge. I have had tire work here as well and their service and prices are good. The Tire Shop is my first choice in automotive service!

Had an important component under the hood break on me with no warning in the middle of Rt 15, and these guys were the closest shop. Long story short, they ordered the part from the dealership, replaced it, and had the car back to me in 4 hours. On a Saturday.
I’m not an idiot when it comes to cars, and I appreciated that the foreman was straightforward with me when discussing the issue. Other reviewers said they were sexist or condescending, but I didn’t get a whiff that from any of the employees I dealt with. They’re a bit pricy, but it came in exactly as estimated and I’m happy to pay for quality work. I will definitely use them in the future.

The shop refused to fix their own improper installation and I ultimately had to go down the street to another shop to fix the issue.

What a fabulous place!
A few weeks ago I went to the Merchant Tire located in Springfield, VA. Merchant Tire sold me 4 new tires and claimed that they had been balanced. Due to a time constraint, they did not have time to do an alignment.
About a week later I went into The Tire Shop to have my tires aligned. I dropped my car off with Rusty and headed out to run some errands while I waited. About an hour later I got a call from Rusty. Merchant Tire in Springfield had installed the incorrect tires on my car– none of the tires they installed were the correct size or speed rating. On top of that, Merchant Tire also failed to balance my tires.
I came back to pick up my car and go over the issue with Rusty. Rusty took me out to my car and gave me a very thorough run down of what the issue was and how it should be remedied. Rusty recommended that I go back to Merchant Tire (the Leesburg location) and have them fix the issue– so that I didn’t have to spend more money. The Tire Shop did not charge me for their time.
Rusty personally called Merchant Tire and spoke to the manager there. He gave the manager a run down of what the issue was and gave him a heads up that I would be on my way and to make time for me.
Long story short, Merchant Tire in Leesburg ended up fixing the issue (cost the Springfield store $ 720).
I cant thank Rusty and The Tire Shop enough. They are an honest group of people that really have their customer’s best interest in mind. I will certainly be coming back to The Tire Shop! Thanks again!

I’ve tried other places before and so far these guys have been the most honest with me. I bought new tires from them last month and been satisfied with them so far! Keep up the good work guys!

I decided to give these guys another try. WHAT A MISTAKE. I ship my tires from the vendor to this place for installation. First problem. I go inside and get verbally abused by a 60 year old, toothless red-​neck who needed a good old fashioned attitude adjustment — what did the hand say to the face??? SLAP!!! And boy was it close.
He started to tell me that while they had my tires in the back they would not be installing them due to my previous poor Unilocal review. They actually put that in my shop record. Not «give this guy better service next time», but ‘bust his balls’ if he ever comes in again.
Ultimately I the management recorded the entire altercation both on video and audio, and the manager actually called and made 20 excuses for how I was treated by their employee, and why the guy did it, but never an actual apology. He also asked that I didn’t Unilocal the experience.
Anyway, they never did the work, I packed up my tires —- exactly what I didn’t want to do and went to Merchants Tire right around the corner on Market St in Leesburg VA.
For this performance — you get a ZERO. OHH how I wish I could rate these idiots zero stars.
Just thought you all should know.

Went to this place twice cause everyone always talks about how good it is. My first experience for a radiator. I was quoted a price of $ 600 installed. They called me after about 6 hours and told me the radiator would be more difficult to install and would be $ 1100 instead. I quickly picked up my car and said no. They were very rude at me turning them down and tried to charge me all these shop fees but after much arguing I did not pay them.
I tried again a couple of years later cause I had a tire going down. I was told it would be $ 40 to inspect the tire and since it was a low profile tire that it would likely have to be replaced. I asked them for prices which were astronomical so I said no. They still tried to charge me the $ 40 cause someone took about 10 seconds looking at my car while it was still parked.
They were again very rude and very expensive. They do not care about their customers only about the money. I will never go there again and have instructed my friends not to as well.

**BEWARE, BEWARE, BEWARE*** This shop is a creepshow extraordinaire. They will call you and harass you if you leave a negative review, telling you they have you ‘on tape’ and asking you to come in and ‘watch the tape’ with them, mentioning offhand that people ‘get sued’ for writing reviews on Unilocal.I was told today (2÷8÷13) that they call ‘any customer that leaves a bad review’, and that they had visited a customer’s house to talk to them about a review. WTH? Seriously guys, you’re taking this to heart way too much. Just be honest mechanics and the bad reviews will stop coming. You CANNOT bully people out of leaving honest reviews. There is being attentive to your customer’s needs, and crossing the line into threats, bullying tactics and just plain weirdness.
— — — — — — — — — – Original Review:
Here’s a big sock in my mouth for not consulting the almighty Unilocal before taking my car in for an inspection to Ye Olde Tyre Shoppe of Leesburg. Other reviews are spot on — these turdwads really like to jerk you around. I also think they run a bit sexist too, because they saw a girl walking through the door they thought they could try to pull the old «your turn signal lightbulb is out!» bit with me, not realizing I’d walk right out the door, test my signal and see it was working, and call them out on their load of manure excuse for a business. Hm, and here I thought my no-​nonsense glasses and sensible bangs expressed to the world that I was an intelligent person and not to be played for a dullard. If this is how they treat people coming in for a simple $ 16 service, I’d really hate to see how badly they’re raking people over the coals for tires.
My inspection was supposed to be $ 16. as I sat around waiting, and waiting, and waiting, they finally called me up to the front counter. I could see from the long list in the guy’s hand this wasn’t going to be fun. My spidey senses began tingling as the joker behind the counter starts to tell me — your fog light’s out, your headlights need to be re-​adjusted, and your turn signal is broken. Total suggested cost to bring it all up to code– nearly $ 100. I turn beet red and it’s all I can do to stop myself from hopping the counter and slapping this fool upside the head. I manage to eke out, «fine, fail me. I’m going somewhere else». Thank God they’re slower than molasses on a cold day and hadn’t even begun any ‘work’ on the car yet, because at this point if they charge me a dime over the cost of the inspection I’d like to have somebody’s walnuts in a jar on my desk.
Another 35 minutes go by as they «wrap up my paperwork» and I am absolutely fuming by the time I finally get up to the desk to pay them for graciously failing my car. She has feelings too, y’know. Nothing to boost your ego like driving down the street with a big ol’ FAIL sign on your windshield. I call up my favorite little auto shop in Leesburg, and they have me in and out for $ 30– $ 16 for the inspection plus $ 13 to fix the fog light bulb and ground wire some previous idiot shop left undone. I thank them profusely and have a good laugh at the knuckle-​draggers of Tire Shop #496 (Leesburg). Nobody puts baby in the corner! Err, I mean, nobody pulls the wool over my eyes when it comes to auto maintenance dickery. Shame on you Tire Shop.