Advanced Hearing Aids & Audiology

I’m not sure how this place is in business. My kids’ pediatrician recommended them to us after my newborn failed the hearing test (in one ear) at the hospital. I called on a Thursday afternoon at 3:00 to make an appointment and they had closed early for the day, according to their machine. I called again the next day and scheduled. When I showed up 5 minutes late I was reprimanded by the doctor. I have a newborn and a toddler. I was also told I shouldn’t have brought the toddler… No one told me and I was once again reprimanded for that? The doctor was rude, but the front desk lady was very nice. They also had two dogs they kenneled while we were walking in. Very unprofessional atmosphere. When we were called back, we walked through a hallway to an office with a large, very unorganized desk. There was no infant «bed» or a bed/​table at all. We sat in a desk chair. I wish I had known more about this place before I went. The test took much longer than the one at the hospital, and there was not much explanation of what was going on. I had to ask a lot of questions. Thankfully my son was content through the whole appointment but I was very dissatisfied with the level of professionalism that was given. Zero stars.