Make A Difference Landscaping

DO NOT GET FALL CLEANUP with these people I was told over the phone the hourly rate per man was $ 48.00 which is high. BUT, the kicker was they also billed me $ 25.00 travel time and $ 50.00 dump fee which was insulting because they dumped half the cleanup behind my back yard. Also did a horrible job clipping hedges that I sent pictures of shoddy work and hedges that weren’t cut at all. They deducted $ 50.00 from bill it was so bad, but still too much money for quality of work. I will never use again !!

This is my second transaction with Make A Difference Landscaping. The first time, I had five loads of sifted loam delivered for my garden. We felt the pile was a bit small and wondered if it was 5 yards. As we used it, we found lots of large sticks and rocks and seemed spent. In the end, this was probably not the best choice for gardening.
The cost was $ 19 per yard plus a $ 30 delivery charge. They are less than 5 miles from my house.
Yesterday my husband went there to order 5 yards of sand that we needed right away for a project this morning. (I took the day off today to unload it.) They told him that they guys would be back between 6pm and 7pm and they would deliver around then. We waited until dark– no delivery. I thought I would wake up to a delivery early this morning. Nothing. No show and not even the courtesy of a call. We paid $ 25 per yard plus $ 30 delivery charge.
I called them this morning and was told the guys got back late last night and that they would be busy all day so they wouldn’t deliver until late in the day. I told the woman I spoke to that I would cancel the order and have my husband come in to get his check back. She corrected me to say he paid by credit card. I said fine, he would come in to have the charges reversed. Her response was, «Okay, well yeah sorry ’bout that.» It was an offhand comment and not a direct apology.
I won’t do business with people who do business like that. We always try to support local businesses, but this turned out to be a mistake. They are overpriced and unprofessional. NEVER AGAIN.

This is my 4^th year with Naithan and the crew from Make a Difference. They do a great job and are priced competitively. I highly recommend them if you want total yard care.