Autozone

Have gone to store meany times staff is always pleasant and helpful, I recently
Had a problem with a major component
For my car there manager Jason took the
Time to make it right. I have seen a lot
Of negative reviews for some one who has
50 years experience in the field they are
Good people to work with I guess people
That are satisfied do not take time to review

I really wish I could give 0 stars. I have never dealt with a more rude and arrogant store manager in my life. I was making a very simple return on something that was not the right product. I was treated like a criminal and an idiot. I will never go to this place in my entire life. The couple employees I dealt with in this store seemed to not know anything about their job and the store manager was probably one of the worst people I have met in my entire life. Please travel somewhere else to get car parts. It is so not worth the hassle and lack of customer service this store gives on a daily basis.

I went in looking for RainX windshield washer fluid for my car. They were out of stock on the one that I had wanted and ended up buying another brand. As for the customer service I am kind of mixed with my feelings. One of the guys did approach me as I was walking around and asked if I needed help. When I got to the register all three guys were standing in front of the registers and it did not seem like they were super eager to ring my order. Maybe I am looking to far into what to expect when you buy a $ 4 bottle of fluid?

In all the times I’ve been here, the staff has generally fallen into one of these categories:
a) Obnoxious, arrogant, «I totally know more than you about whatever you are trying to do/​talking about»
b) Lazy, apathetic, «You want me to actually look something up for you?»
c) Both A and B.
I will only ever go here as a last resort, when other places are out of the part I need. I can’t stand the majority of the employees here, as they have some bizarre sense of superiority over those who need help – yeah, you clearly are doing well for yourself working part time in an auto parts store.

This place can be hit or miss depending on whos working there.
This past weekend ive been to the place twice looking for parts. The first time there was a kid who would yell at costumer entering the store when the theft alarm would go off while they entered, While i was there 3 times he yelled «hey you screwed up your suppose to steal while leaving the store not while coming in!» It got old fast and was pretty rude. Another kid while checking a part box was having trouble getting through the tape, my friend offered him is swiss army knife, one of the smalls one that fits on a keychain. The kid laughed and mocked the knife, really, someone offers you help and you laugh. Took him another 5 mins to open the box to find out it was the wrong part.
I would never come back here again if it wasn’t for a 3^rd guy when we came back again to return something offered a lot of insight full help for what we were doing. And then told us to pick up something they would make our lives a lot easier, and it did, that his store didn’t carry but a competitor down the street did.
That’s the kind of of service that keep people coming back honest and helpful.