Miller’s Auto Repair

Horrible! Quite simply, horrible! Do not believe the reviews and reviewers that have erroneously cited this as an honest shop! I can guarantee that every positive review on this shop is either paid for, or created by the owner himself. Steve (the owner) is a complete f***ing ass. He’s also RIDICULOUSLY shady in his dealings. He will nickle and dime you for any repairs and you’ll be fortunate if you don’t have to take your car back in, as the initial repair didn’t actually fix anything. I cannot truly believe that any review citing this shop and its owner as honest was not solicited by the owner himself. Ludicrous.

I guess I give people the benefit of the doubt to much. This is definitely one of those times. I brought my WRX in to diagnose an oil leak. After dropping it off they called me and told me I needed to have the car washed underneath before they were willing to look at it. Seemed like an odd request, but I obliged. Unfortunately the closest place that does an undercarriage wash in 20 miles away in Albany and it was $$. It was inconvenient and after dropping it off I was pretty upset. Worse though was after picking up the car it was still smoking. They said it was just burning oil that had gotten into the engine before they fixed it. And that after a few days it would stop. Months later and it is still smoking. And they want to charge me another diagnostic fee to take another look at it.
Oh yea and about there diagnostic fee. They won’t tell you that they charge it until after they’ve already looked at the car. Found that one out the hard way.

Have had two separate vehicles worked on here and they did a great job both times. I owned a land rover several years ago that was riding rough and they correctly diagnosed that the right front axle was coming apart when other shops claimed other things were likely the problem. They fixed the problem and were honest in charging the actual price they paid for the replacement part when they could’ve easily charged more without causing a second thought. Agree with others that this shop is honest.
On a more recent vehicle there had been a bad screeching noise coming from the engine area when idling at a stop or traveling at low speeds. The problem was caused by loose bolts worth $ 1.65… was fixed for the cost of the bolts and a diagnostic fee that thoroughly informed of any potential issues with the car, which was significantly less than the $ 2,500-$ 2,800 another shop quoted after they merely drove the vehicle around the block.

These guys are awesome. I was in Lebanon for the weekend when my head gasket blew. The crew at Miller was very honest and got my car back on the road very quickly, and were a pleasure to work with.

One word: Honest! An honest mechanic who stands behind his fast, quality, and reliable work. You can’t go wrong going to Miller’s!