Kmart

The Kmart that is in Lebanon TN is one if the worst stores that I have ever been to and will never go back! They have the worst General manager that I have ever ran across and the customer service skills of there employees is rated at 0 in my opinion! They are all making excuses for there employees poor customer service skills. I have done business with there pharmacy department for many years and have never ran into a issue until the other day with a pharmacist named, Ellen i believe which is a feel in for the normal pharmacist when they are not there was a very discriminating person that I have ever had too deal with! I have had a stroke and other numerous serious medical issues and really can’t help who my primary care doctor sends me to a specialist at. Just because its in another county and they refuse to fill my prescription’s and I have been getting them filled there from the same place over a year now from her and the other pharmacist. But because I get a certain kind of medication and that i don’t go to a specialist in this town they decided they do not want too feel it no more although my primary care doctor is in this town and i live in this town they decide because it’s not coming from a doctor from here so they can get my business instead of another doctor in a different county that’s just right up the road! Which to me that is discriminating against my rights where my primary care doctor sent me to a specialist at. When I went to fill them she seen me right away with customers in front of me and started to look at me with disgust! When It was my turn to talk to her she looked at me like i was a piece of trash and talk to me in a very disrespectful way in front of other customers stating «We decided we’re not gonna fill your prescription no more because it’s not coming from a doctor in this town»!. That to me was so embarrassing like i was doctor shopping or something. Then i called to address the general manager at which he talked with her and took her side stating that her in the other pharmacist said that she was not being rude nor trying to be discriminating but at the same time there was no other pharmacist there just her and her alone. So now I’m having my attorney involved i hope they’re ready!!!
Cory

Ok selection no help from staff