Cracker Barrel Old Country Store

Great food. Excellent service from Anne; introduced me to vanilla Splendid.

This is the best Cracker Barrel that ever existed in my own experience opinion. The waitress was very friendly and courteous and got the food out in a very short amount of time. Very clean and happy atmosphere and the food is overall great. If you want to eat somewhere in this town I highly recommend this Cracker Barrel. A very upbeat and strong business.

Food is high quality, huge portions, an overall great value Cracker Barrel never disappoints. It’s an home away from home I’d recommend to anyone for an unique unforgettable dining experience.

Great place, food is always delicious. Pretty good coffee and they country store has some awesome finds! Best little country store around!

Love the cracker barrel for its atmosphere and home style cooking. The service could be better though. They are always so busy and I feel like every time I have been here the waiter forgets something I ask for. I think they have them working too many tables at once.

You have to try their Ribs! Best I’ve had in a long time! You can tell they are fresh and you can’t beat the price!

They made me feel welcome! I had the roast beef with corn, turnip greens, and pinto beans, along with sweet tea! The usual biscuits and butter was super delicious! There was a Conway Twitty/​Loretta Lynn poster artifact on the wall that was nice to see. The location is great, right off I-​40, and the store was well maintained. I enjoyed my server named Tarah.

Other than the usual taking forever to be able to pay your bill. They place is good. Food is fresh and employees are all very friendly

My wife and I were returning to Knoxville from Nashville. We have generally had positive experiences at Cracker Barrel restaurants, and we drove past 2 different Cracker Barrels (with lower ratings) to eat at this one. We walked in and were promptly seated. It was 10:00 AM on a Thursday, so it wasn’t busy at all.
We sat for at least 10 minutes, before our server made it to our table. Prior to arriving to take our order, no one stopped to say they’d be right with us, no one brought water; we were completely ignored. Then, once the server did arrive, she did not apologize for the wait, but merely asked if we knew what we wanted. We placed our order, both starting off by saying we’d like water and coffee. Then… nothing. We waited a good bit of time, again, before we decided that this store didn’t care about our business. So we got up and walked out. On the way out, I spoke with the store manager, Randy. I explained our experience and poor service. He offered to take care of us and get us another server, but we declined and left. I appreciated Randy’s concern.
As fate would have it, I forgot my glasses at the table and had to return. The original server returned my glasses to me and then explained that she was waiting for coffee to brew and apologized. I appreciated that, but that still doesn’t explain failing to come to the table sooner, failing to bring any water or even provide an explanation as to what’s taking so long. I’m reasonable, and I can certainly understand when there’s a problem, but I can’t read a server’s mind, especially when the restaurant isn’t that busy.

As always, the food is delicious & plentiful. Huge portions will ensure that you don’t leave hungry.
The service at this location has always been great — very friendly & attentive.
If this is your first visit to the Lebanon location, it might throw you off that the floor plan is backwards. I felt like I walked into the Twilight Zone when I first tried it.
Aside from the disorienting layout, it’s like any other Cracker Barrel: nice people, good food, rocking chairs.

What a great experience!
Johnny was a really nice lady who hung out with our group in the store while we waited for or table. She «bent our ears» (her term) about the place, the town, and how much she loves working at Cracker Barrel. She helped us find some fun things to buy and made us feel really welcome.
Our server was named Todd. I overheard the hostess saying she was worried that they were overloading him because he just got a bunch of tables so my spidey senses were up about not getting enough attention and I just couldn’t find one thing he could have done better. He was so attentive, remembered who ordered what thing, and allowed ⁴⁄₅ of us to order earlier than the fifth who couldn’t make up her mind — then made it a point to get all 5 meals out at the same time. Above and beyond in a way that was humble about it. Such a great experience.
Food was great and I can’t figure out how they make money on selling me a meal that size for $ 8. Must be the pop rocks I bought. :)
Thanks Cracker Barrel for a great experience!

Jasmine the waitress was such an exceptional waitress! She made the entire experience perfect! We came in and it was SUPER busy but she didn’t make us feel rushed & was the sweetest soul, the food was great, the store & restaurant was very clean but she just made our entire day with her exceptional hospitality! Thank you so much Jasmine!

Best service of all area Cracker Barrel restaurants. Only drawback is over crowding during the busy times

Ah, the Mecca of Cracker Barrels. we come here every single Thanksgiving and intermittently throughout the year. I love this place. The food is always amazing, service is incredible, and the management is always walking around the dining room checking on guests. Great atmosphere for families :)

great place for breakfast & lunch
interesting toys & goodies
nice friendly service
I wish there in one where I live in California

I think the gravity must be stronger in Lebanon than elsewhere. On a Sunday morning when the place was already crowded enough that there was a 20 minute wait, it was a constant barrage of dropped silverware. Annoying as hell.
But the food was good and the service was good and that’s what counts. French Toast for Mrs. K and she enjoyed it. Uncle Hershel’s breakfast for me and I enjoyed it. All cooked exactly as ordered.
Next time, we’ll come prepared with ear plugs.

Their current specials — campfire chicken and beef — are wonderful. There’s plenty to enjoy here though. The staff are always courteous and helpful.

I love cracker barrel. It was founded in this town and has been something I enjoyed growing up. The food is just sooooo good. Breakfast or dinner you are going to enjoy it.

GIFT cards are a joke… YOU WILL NEVER receive that little plastic card if this is a gift purchased and CHARGED ON YOUR CREDIT CARD ONLINE! FUNNY how the charge goes through immediately… not so with follow-​ups to the customer! IT has been several weeks now, no one can find my 19 digit gift card number I need to purchase ANYTHING from Cracker Barrel.

Oh, come on. If, by the time you have gotten your food you haven’t realized that you are going to get something pretty much like what you do get, then you aren’t paying attention. I had the deep-​fried pork chops with mashed potatoes and corn. This is comfort food times ten. I didn’t see any alcohol on the menu — this is a family restaurant.
Lebanon is where the headquarters of the chain is located, for those who are interested.