In a nutshell– excellent, thorough, caring service. Dr. Kim is an outstanding practitioner. The full story: I used to wear contacts with no problems. Then, about 6 years ago, they became intolerable– always dry, foggy, sticky. I’ve been trying out contacts at every eye exam since, hoping technology will have changed and they will miraculously work for me again. Every time I’ve been to another optometrist, when I report the same problems, they tell me I had better just stick with glasses. Not Dr. Kim. After a very thorough exam, she actually listened to my problems, gave me a trial pair, did a really thorough job of checking fit/comfort, and sent me on my way to see how I did. And had me schedule a follow-up appointment to debrief! I have never had an optometrist do this. When those contacts had the same problems I always seem to have, she gave me another kind to try, and had me schedule another follow-up to see how they work! And these are working really well. Kudos to Dr. Kim and her staff. I’ll be recommending you to all of Leavenworth!