O’Reilly Auto Parts

I’m real patient, been in this store over 50 in 4 years every time I come out just I just shake my head wondering how upper management hasn’t gone in there and cleaned house employees are rude, and they think they know more than you do I’ve been working on cars since I was 14 I’m 48 now I always give everyone the benefit of getting better don’t think it’s gonna happen with these dudes good luck and keep up the very under par service

It’s the closest Auto Parts store to my house. I wish they were nice to me when I went there. An employee named Chris was very cocky. He became challenging and rude when I asked a question. I’m in my 50s and laid-​back. In my 20s or 30s I would’ve taken his words as a physical challenge. I will not go back.

Rude and not helpful– my husband went here to purchase a small part for his car. As he was looking, 3 employees walked by and not one acknowledged him. Finally he went to the counter. Two employees– neither acknowledged his presence. Finally one rudely told the other «Help that guy.»
He asked for the part, they told him the only place to buy it was the dealership. They did not even look to see if they carry it. They were rude through this whole interaction.
He walked out, drove to Advanced Auto Parts down the street, where the employees acknowledged him immediately, and found the part for him right away, for under $ 6.
I give Oreilly 1 star, only b/​c I have to give them one to leave a review. Do not waste your time here, go to Advanced or Auto Zone, where the employees are willing to actually help the customers.