Jiffy Lube

Do not come here!!! Ever!!! Had an oil change — tech admitted thy had screwed up at previous oil change — gave me free oil change — oil light came on — brought it back /​said nothing was wrong with it — took it to Firestone — cost $ 200 because they filled it with to much oil. Came in to talk to Mike the GM — he advised us not to lecture him, took us outside and stated he did not want any customers to hear. Said nothing he could do — would take our paperwork and pass it up the line… I’ve been coming here for over a year and would expect better customer service…

I typically go to the dealer for my oil changes, but was running short on time and had also saw that Jiffy Lune was offering coupons on Groupon. Now I can’t complain about the service, everyone was very friendly, (except for the cashier seeming very put out for me using the Groupon) but your prices are extremely high. Had I not had the coupon I would have paid $ 70+ for an oil change. That is a bit absurd. Are people just paying for speedy convenience? Because I seriously can’t understand why you would pay that steep of a price for a basic oil change. Overall I ended up paying $ 53, for an oil change. I sadly could have gone to the dealer, gotten that same oil change AND had my tires rotated for around $ 40. Needless to say, you’ve lost a first and only time customer.

My worst nightmare. Tried to sell me more than oil change said «Needs a new battery because it’s testing low»! It’s about a month old! $ 79 for an oil change and when tried to get it lower by saying I did not want the vacuum, he said it’s included and would not take the price down. I should have walked out then. Also said needs a transmission flush. I will NEVER go there again. Should have reviewed Jiffy Lube online first. I was so upset when I left that I realized later they didn’t vacuum a dang thing.

Very disappointed. I was charged $ 73 for a BASIC oil change. I told them I wanted the cheapest and when it was finished that was the price. I only went there because they were offering oil changes for less than $ 30 (can’t remember the exact price). As a woman with my husband working out of town I’m paranoid that mechanics will take advantage of me and that’s exactly what they did.

I admit I do not know much about cars, and as a woman I realize they are going to try to take advantage of that, but my experience was just plain awful! My work sched is pretty hectic, and still I found time on my day off to take my car in. Being close to where I live, I decided to give this place a shot. BAD IDEA! First off, these guys «lost my key». Luckily, it turned out the guy who took them from me just forgot he had set it in the cup holder… and being a black key, in a dark cup holder it blended in. They had to call me over to find it. Ok, I can get past this issue, but it just continued to go down hill. I needed an oil change and of course they recommended many additional things I needed… one of them being that my transition fluid needed to be changed. I explained to the gentleman, who unfortunately turned out to be the manager, that I was a little short on time, he then proceeded to be very rude about it. I told him that while I was interested in having that service done, I needed to be out of there pretty quickly because I had another appointment. Mind you, I had already been there for 45 minutes. I asked if I could this service could be done in the 20 min time frame I had left, and was told no. I appreciated the honesty and asked if I make an appointment to bring my car back in to have it done, and he explained that he could only give me this «deal» if I had it done at the same time. Unfortunately the time frame wasn’t going to work for me, so I even offered to prepay for the service, and asked if I could bring my car back later. Still a no go. Ok, I said… I will not be able to get the service done. This leads me to the most frustrating part of my entire visit, which was that once I told the manager that I could not get the additional service done, and that I was in a bit of a hurry… even though my car was complete they continued to make me sit there and wait. It was obvious this was done on purpose! They clearly do not understand that childish and petty actions towards customers will not do anything for their business. Not only will I never go back, but I will continue to tell people about my awful experience!

No, no, no. Don’t go here. Terrible service. We had our oil changed once and found out later that they lost or kept our oil drain screw and replaced it with a plastic one that leaked. That’s how we found out. The oil light came on not long after and I discovered the problem not to mention losing several quarts of oil. Never again.

Took vehicle to this jiffy lube for oil change and inspection. The inspection guy entered my vehicle year model whatever the gross vehicle weight goes. Of course it failed.
After two inspection attempts, and a third at a Ford dealership it still failed because of the original inspectors incompetence.
This caused me a half day from work, and the cost of a rental car.
Jiffy lube finally called the state and remedied the bad code entry. It passed inspection as soon as the correct codes were put in.
And no, jiffy lube hasn’t compensated me for the cost of the rental, nor the missed time from work. I would have thought a couple of free oil changes (to my liking) would be in order. Didn’t happen. Not even a call from corporate after requesting to speak to the district manager.

7÷12÷2014 visit: My daughter and I were so impressed with how knowledgeable and personable the manager and Joseph are. We got coupon codes and didn’t feel pressured into anything we didn’t need. They’re great guys and we’ll return.

They person helping me was Jim. He was very patient with me when I asked questions and I told him about a bad experience at another Jiffy Lube and he apologized for their behavior and was more than helpful!!! I had my oil changed, air filters changed and the fuel injector cleaned. They were great! Will definitely be back if I am in the area as I have just moved. Jim even told me about another location near where I am l living now.

The guys there were super nice, gave us a coupon code & even vacuumed out my car & cleaned my windows. We will certainly be back!

These guys are super nice, and get things done quickly. Services are offered, but they aren’t pushy. Thank you.

I took my car in for an oil change and air filter replacement. A young man met me at the garage entrance and immediately launched into a spiel about the different oil changes they offer. I tried to stop him several times– I already knew what I wanted– but the guy just kept on talking. Whatever. I go inside to wait.
One of the techs comes in and asks for the owner of some car no one seemed to own. Granted, the owner could have stepped out for a bit, but it seemed like all the owners were in the full waiting room right then, and none of us owned the car they were mentioning. Perhaps, they are a bit disorganized, and that owner had already been serviced and had left.
Then, a different tech comes out and starts going over the spiel. Again! I had already told them which service I wanted– I get the same thing every time. This tech was also not going to be interrupted by what I wanted– he had his laundry list he had to go through, verbatim.
As far as I can tell, my oil change went well. I make look around for a different Jiffy Lube to go to because the current employers at this one need a bit more… finesse and listening skills.

Fast service before a holiday weekend.