GelPro

I would never buy one of these again! I got it at Bed, Bath & Beyond as a special on line product order because of the large size. It was listed as a and was told they no longer carried the one I have that is molded and has bacteria growth on the bottom. I was shocked when I turned it over to see that it had this issue (likely from just mopping the floors and bringing it in after I thought the floors were completely dry, but must have had slight moisture.
Their customer service was awful (unlike B, B & B) and the agent Nancy Crowley could not have cared less about the issue and just tried to sell me another one at a slight discount (that you can get anyday) instead of exchanging it out and making the situation right. I can definitely say that I typically spend a great deal on items I know are of high quality that will hold up and are backed by a company with a high level of customer service. This is clearly not one of those companies and I would not support buying any of their products again because of my completely negative experience.
I am often the person who puts positive reviews on line and had actually encouraged a few friends to purchase this same mat shortly after we bought it. I had no idea at that point that the experience trying to get it swapped out would be so negative and am sorry to those I referred to this product/​company. Hoping you have a better experience and promise I will not recommend in the future!
P. S. If you look on line it says:
«When you invest in GelPro, it just feels good. Enjoy the benefits of the highest quality comfort mat made right here in the United States. Every GelPro mat is guaranteed with a best-​in-​industry warranty.»
This is not what I would call best in class at all & am so disappointed!

I have wanted a GelPro mat for my kitchen for years. Finally decide to spend the big bucks– they are pricey.
Go online… WooHoo! 40% off some styles! For that kind of savings, I’ll compromise and find something I like, rather than pay full price for exactly what I want. I’m cheap like that.
Got the Cordovan style, 3’x5’ and 2 matching placemats– one for under the coffee pot and one for under the kitteh’s food bowls.
It all looks great and the quality is awesome. The mat is thick and cushy and makes a huge difference in comfort when you’re standing in the kitchen for a long time. And by thick and cushy– it weighs almost 40lbs!
When I placed the order, they quoted 4 – 6 week delivery estimate. Boo. I got the placemats withing days and the big mat in 3 weeks. They sent periodic email updates, and emailed the UPS tracker. Little things, but they add up.
Great company, great product.
Their return policy is there are no returns, except for defects, so order wisely.