I Recieved a call from Roger Bullock just moments after registering for service online, he was very courteous, and gave me his personal cell phone and said they would arrive between 1−2pm. By 2:30 no one arrived, I called in and was told I would get a call back in just a few moments. I spoke to a woman several times who was courteous also, but said she would call back with a time, but never heard back again. My next 5 calls went unaswered. By 5:30 I was serching for a new contractor, and finally received a call back from Chris at Costal Comfort. He arrived within an hour and provided EXCELLET service! I would recommed them to ANYONE, even with the wait. They provide a excellent on site service and definitely beat the competition in pricing.