As the telecommunications companies merge and grow, they pursue increasing profits more and more vigorously. In order to increase their ROI, they have begun to discontinue service in low density rural areas. I live in Buckhead Ga.(the town not the suburb). The previous owner had AT&T internet service, as do many of my neighbors. They will not connect me saying they have«Capped» their capacity in this area. That means they will not increase capacity, nor will they allow me to share in the existing capacity even though the previous owner had the service. I have filed complaints with the Better Business Bureau, The Georgia Public Service Commission and the FCC. As of today, nothing has changed, Every time I file a complaint, the Carrier writes me a letter and basically says«Tough». I guess even though they are taking money from the government to improve service to rural areas, it actually results in decreasing service for us, larger salaries for their employees, and those of us living in the rural areas are just out of luck. I pay the taxes, and they(AT&T) enjoy both the larger salaries and the access to Telecommunications. Don’t take my word for the salary increases, check it out for yourself.
Leanna D.
Classificação do local: 5 Lawrenceville, GA
I came in with my dad. We both wanted the new iPhone 6. We worked with Gustavo and he was great at explaining how everything works. We both upgraded and were very happy with our service. Thank you Gus! Would def come back if needed.
Sab C.
Classificação do local: 1 Lawrenceville, GA
I went into the store to get a new phone. I had to go back three times in order to get any customer service. The manager there Jared is very unprofessional rude and has absolutely zero customer service skills. I would not recommend anyone to go to this location.
Brian H.
Classificação do local: 5 Atlanta, GA
Nice, informed, and professional staff. The deals here are great, the selection is excellent, and there are seasonal deals which can’t be beat(esp. if you have a trade in). For instance, if you want the newest Google Android device such as the Samsung Galaxy S4, just take in your used smart phone(less than 3 years old and in at least semi-good condition and get $ 100 off your new purchase. So doing a little math, the SGS4 can be purchased for $ 100 with qualifying upgrade status and 2 year contract. That’s the best price i’ve found so far for a pretty kick a$$ phone. On top of that, they apparently allow you to combine deals. So for example, they are currently selling the Samsung Galaxy Tab 2 to all SGS4 buyers for $ 200. Bring in a used tablet like a Samsung Galaxy Tab 27 inch or an iPad, and get $ 100+ off. Not bad. not bad at all. Anyway, I want to give +1 star for the courteous, kind, knowledgeable, and professional staff, +1 for the organized store, +1 for the prices, +1 for selection, and +1 for the deals and flexibility. Apparently, they can also handle any U-Verse inquiries and needs. +1 I will most likely be getting my next phone from them. 6 stars rounded down makes it a 5. Yes it does friends. Well done AT&T! p. s. have a positive day.