Purrfect Auto Service

My check engine light was on so I took my 2003 F350 in for a. tune up I paid $ 250 for new spark plugs… they said I needed 2 coils as well… the truck ran fine for 1500 miles then the check engine light came back on… I went in and asked if they changed the spark plugs… the manager told me to go home and take them out… then I will see the TRUST FACTOR… i went home and took out the original plugs with 120k miles on them… the porcelain on the top of the plugs still had the factory grease dried out …so much for the trust factor… i went in and asked for a refund since they did not change the spark plugs… manager told me… not going to happen… I feel riped off… I will never recommended them to anybody. …STAY AWAY… NOT A TRUST WORTHY PLACE…

Stay away please people do not come here. They do not care about you. They will lie, cheat, steal from you. Worst business ever!!! Please if so many people are saying go somewhere else there is a reason. I sometimes want to stand in front of this horrible place holding a sign up that reads «stay away, or else you will pay! They is a lie!!»

I was late for work and had tire issues. I kept filling them up with air but my light wouldn’t go off. I pulled into Purrfect Auto Service, they took a look right away, checked all my tires, leveled them out, and even tested the communication system all in under 10 minutes. Since nothing was wrong with the tires, and it seemed to only be a light malfunction, they didn’t even let me pay for their trouble. Super nice staff.

False advertising, rude workers Went there because of sign that said $ 16.95 oil change except SUVS MINI VANS VANS EXTRA-​I had a Volvo, when asked was told «if you don’t like it call corporate»

I can’t complain. Since Chicane Sport Tuning is gone (RIP Joe) I took my pile here because the water pump went out. Yeah he is kinda expensive because it wasn’t my call. I could of done the water pump myself if my dad would of helped me on it. It didn’t look that bad, but eh. They also took care of the fuel filter while we were there.
Reading all the reviews for this place and other places (such as Iffy Lube) this is why I’m a advocate of people taking auto mechanics in high school so they know how things work (if they can).
Anyways like I said, can’t complain. Just gotta know what is wrong with your car and state it. They replaced the water pump and went out for a test drive. Good thing my car isn’t that fast or they would of have pulled a Bueller’s Day Off joy ride. Now pile is on the road again.

Do not think about coming here!!! They will rip you off! I have been fighting them over a year about a repair they did and Kent the manager keeps telling to keep coming as if I have the time and day to be wasting!!! I paid over $ 1300 on a repair that hasn’t been fixed!

TOTAL RIP OFF!!! DO NOT GO HERE!!! Last Saturday while running errands my car started smoking so my husband pulled off the road and we went to the first auto repair shop that we could find which just happened to be Purrfect Auto Service. We left the car there and went to have an early dinner while we waited to hear the verdict. When the owner called me he said that I needed a new thermostat, more coolant, and a gasket change. The charge would be $ 125. I was so relieved that it wasn’t anything more serious that I gave him the approval to repair the vehicle. When we arrived to pickup my car my husband again asked what was done. The owner told him that it needed a new thermostat (no mention of a gasket). When questioned further and reminding him that he told me that it needed a new gasket he started to try and explain himself! A thermostat costs $ 15-​$ 25…and while i understand labor costs are additional… I feel that I was ripped off and taken advantage of since I could not drive with a smoking engine. I ended up paying over $ 130 to change a thermostat. These guys take advantage of people in bad situations! DO NOT GO HERE!

I came here on the recommendation of a friend. All I can say is my friend is not car knowledgeable otherwise she’d know she was being ripped off by this place. I already knew what my car needed coming and simply wanted a quote from him. I left my car in their small parking space. I never left the general area. When I came back my car was still where I had left it. The owner/​manager suggested an extensive electrical work. He quoted me a price considerably higher than some shops I know in Beverly Hills. He justified this by saying that the area was home to millionaires. He’s got to be kidding me. The areas is in a ghetto like depressed looking area. He pointed across the street to what he said had millionaire dollar homes. I knew my car didn’t require the wokr he said it needed, I asked him did he check my injector and coil and he said yes but I later learned he did not. I took the car to the dealer who confirmed that my car did not need the work that this crook of a shop had suggested.
Stay away!

Went there for an oil change without reading any review just to help a local business since I work a few blocks away. $ 30 is more than I wanted to spend, but its an F150 so it takes an extra quart of oil. Got the truck back, went to check the oil level next day, THE DIPSTICK WAS MISSING FROM ITS SPOT AND WAS LEFT LAYING ACROSS THE ENGINE BAY. And the oil level was way over the max. I called to tell them they F’ed up and to question how much oil they used. I hope they reviews are correct and they are cheap and did not pour more than 7 quarts by mistake. NOT GOING BACK. After reading reviews I’m now waiting for something else to go wrong…

If there was less than one star i would give it. These managers are liars and crooks. they overcharge and purposefully leave parts out of a job so they can charge you more labor to fix the rest of it. Believable but unbelievable, these guys are crooks. live and learn.

Great local auto repair shop.

Rip off. I was a teenager then, and had no Idea about car repair or trouble shooting. I went there for an oil change, but they made me believe that my car was about to be damaged and needed major repair… And I had to pay $ 150 becuase they gave me reasons to spend it. And made it seem as if it was urgent! They woud fool a young guy to get money! If they don’t go out of business, more and more people will be ripped off! 9.95? Yeah right!

I have taken my car here (I’m a girl) for a long time and they always charge what they quote AND don’t try to sell me additional services that I don’t need. The are good, honest people… you must be confusing them with the Brake Center thieves!
Anyway, if you think you can get an oil change anywhere for $ 9.95, I don’t know what century you’re living in. That doesn’t even cover the cost of the materials, let alone the labor.
They get high marks from me.

WARNING: This place will rip you off~!! The $ 9.99 oil change change sign is a façade~!! Took my car for an oil change and I was quoted $ 19.99 for an oil change because I had a Camry and not a Corolla. What a bunch of crock~!! There is NOTHING PURRFECT about this place~! AVOID THIS PLACE @ ALL COST~!!! THEY WILL RIP YOU PERIOD.

This place is totally fucked. They don’t honor any of their coupons and recommend all kinds of unneeded work. To top it off, the guys there are some real fucking slimeballs. Stay away from this shit hole.

Recommended by co-​worker about this place to get an oil change. Further mentioned that oil changed cost $ 9.95. When I entered the main lobby and requested to get an oil change, one person stated the price $ 9.95 plus tax after stating what type of vehicle I drove. However, I guess the supervisor came in right after the first person and asked me the same question, I stated that I wanted an oil change for my vehicle. He priced it at $ 19.95 plus tax. What the heck? They have a huge banner at front stating $ 9.95 for oil change. After about 20 minutes, they completed my oil change. I questioned how thoroughly they did the oil change as I would assume they did not drain the old oil completely in such a short time period. Recommend that if you know how to do your own oil change, stick with that. If not, I am ⁵⁰⁄₅₀ about suggesting this place. Most likely a DNR (Do Not Return) for me.