Wingstop

Super slow service every time I order from this Wing Stop… order was supposed to be ready at 8pm and it’s currently 8:12p and Im pretty sure it won’t be ready anytime soon

First time here and the wings are amazing! The cashier Carla was amazing! Very friend and attentive. She made sure our drinks were full and made sure we got the right meal that was the Cheapest. She was very friendly too and told us which wings to try next time. Lemon pepper wings are
and so were the fries!

Service is blah. Wings are worse no matter the flavor you get this weird sweet unpleasant after taste. Definitely not worth the money. If you want good wings go across the street to native.

I love it for a easy take out. We always get the family special with Hot and Hawaiian. The flavoring on the fries is so good and the ranch dressing… OMG I would buy just the ranch dressing my the gallon, I love it! Yes my fries get a bit soggy on the ride home, but yeah it’s take out.

Love the food. Tonight the music was to loud. To vulgar. Couldn’t hear yourself talk !

$ 15 bucks for a dozen wings and a drink. 15 minutes after I ordered, and having seen the three people who ordered after me, receiving their orders before me, I approached the counter and asked about my order. They either forgot about my order or gave it to someone else by mistake, because that’s when they started making my food. Wish they would have told me about it instead of leaving me uninformed and waiting even longer, I would have just asked for a refund. Wings were good, especially the korean bbq, but, I won’t be returning.

Repeat visit, much better service. The wings are never in question, but sometimes you get the high school kid that’s all about themselves.
Tonight the cashier was attentive, engaging, on her game and efficient. What else could you want?
The wings were spot on epic as usual. The fries are often a gamble but tonight they were good. The Bleu cheese dressing is always good, with chunks of cheese throughout.
All in all, this Wingstop has worked it out right. Thanks!

.89 cents per wing… Pricing is high for want we’re being served. Everything is an add on… Bleu cheese extra. Free refill on the iced tea (sweetened) and sodas, good, and they have a beer license too, good. Order two styles, one habanero, the other one hot (not buffalo style, but the flavor was good for the hot), but only took one bite of the habanero and it was definitely not to my liking. It took 22 minutes for twenty (20) wings ordered for in-​house dine. The music was a little too loud for us (and I guess for the service person too) since the order of Seasoned Fries (that my wife ordered) never came and after rereading our ticket, they were never placed. It was a chore to order with not hearing properly. Restaurant was very clean and upon using the restroom to wash up… There are NO mirrors in there… Odd. Staff was very friendly though, another good plus.

Terrible customer service. Called to place and order and was asked to hold for a moment I was on hold for 25 minutes no one came back and after 15 minutes of holding they picked up and hung up

Lexia charged me for everything separate instead of a package meal, even the sauces and fries, 20 wings instead of 24, the manager would not even come out to talk with me, Lorraine. Paid more for a lot less, went to Pizza Hut for Wing Wednesday to make up for what I was shorted, then accidentally placed a great review for Pizza Hut here, trying to get removed.

I love wing stop, but hate this location. I’ve lived in Laveen and have always went to this wing stop but it really has taken a turn for the worse. The customer service is terrible! That older man that took my order glared at me the whole time and mumbled. I’ve never had such terrible customer service as I’ve had here. There are Plenty of other options for foot in this area. Go to native New Yorker across the street and avoid this place!

I’ll give the employees 5 stars. Shady manager tried to say my order didn’t go through just so he could close up. But the staff still made my order cheerfully and accurately. My hats off to them and hope that one of them fills that management spot that I hope is vacated soon.

For some quick wings, I wouldn’t mind it here. Got an order of 15 hot wings to share with my sister and she loved it because it was extremely crispy but it was only like that because the wings aren’t really meaty.
Prices were decent.

Terrible service. Let’s start from the beginning. The person who took my order had an attitude as if he hated his job. I got the 20 piece wings which comes in 3 flavors. He didn’t even know that, and looked at me like I was crazy when I told him the 3 flavors I wanted. While waiting, I got to listen to the cooks argue about why the food isn’t made in a timely manner. To top that, when I received my food, I was asked for it back because they gave me someone else’s take out order. I didn’t even get an apology for the confusion. This place needs to step it up.

extremely poor service. have come here three times and orders are wrong every time but food tastes fine. Today order wasn’t even close so manager (who had poor phone etiquette) said to bring food in to get it fixed. upon coming in manager proceeded to laugh and didn’t understand the issue. continued to laugh at myself and my wife then took someeone else’s order. Then he got cold wings put sauce on and handed them. Do not go here under any circumstances.

Absolutely horrid on every level.
Having never been here before, I checked out the menu online before coming in. The flavor choices looked plentiful and varied, they advertised one of the cool new coke machines, and the fries looked delicious. Wrong. Wrong. Wrong.
I got there and it was in the middle of what is considered to be «lunch rush» time, and it was a day that many people have off or take off (Good Friday), and there were only 2 other people there. This should of been a red flag.
I step up to the counter (which was in sneezing distance from the front door) and I place my order. The cashier was either new or not awake, this was a seriously strenuous feat just to order lunch for three people. She kept going in circles, asking me questions that had already been answered, and ignoring questions that I had just to move on with her rehearsed prompts. $ 33 dollars for 3 meals later, I was waiting for my food.
The cashier asked me if I wanted my drinks now (sure, I’ll take my cups and fill them in the cool new Coke machine with all the options that was advertised on your website, surely it must be around the corner… Nope. They had a min soda station behind the counter. The Dr. Pepper tasted like the bag was empty and the ice tasted like it was made with filthy tap water. Fortunately I did not have to drink much of it because the 20 oz. cup was 18oz ice.
They shoved all three meals into one bag, which was so full you couldn’t even close it, let alone have enough room to hold the bag closed. Add this to two to-​go cups and it was fun trying to get it in and out of my car. The fries were in an open basket, this made it fun when the unclosable bag fell over in my car.
I get the food back to work (5 minutes after it was placed in my hand) and we begin to eat our meals. It is here that I find the bag must of been too stuffed to the gills for them to put silly things like napkins or forks in. This made for a very cumbersome meal to (try to) eat.
The fries were cold, soggy, and tasted like they were coated in sugar. My wings (Hawaiian and teriyaki) were absolutely disgusting. The Hawaiian was savable with ranch, but still tasted like the bottom of someone’s shoe. I have been to Hawaii, I have no clue what flavor profile of the state they were trying to emulate, whatever it was, they failed. The Teriyaki was absolutely dreadful. It literally tasted like someone poured BBQ sauce in a dirt field and then rolled chicken in it. I forced myself to eat one whole piece because I was so saddened to of spent so much money on 6 chicken wings, but it was just plain disgusting. The whole meal left a nasty after taste in my mouth.
I feel like I just threw my money down the drain, the food was disgusting, the service was pitiful, and the prices were astronomical. Never, Never again, will I give this place my money.

This place is a mad house. I think the core business model is partly to blame.
First of all, the restaurant is clean. They proudly display their A from the health dept hanging on the wall.
The problem comes in at taking the customers basic orders. The counter is barely 8ft from the front entry way.
When they are semi busy it becomes a mad house. You can barely exit the restaurant because there is so many people blocking the entry way. (Poor layout).
The next gripe I have is for a order/​take out type place they are way to slow.
It shouldn’t take 25 mins to get your food after ordering.
If I ever get the food I ordered I’ll update this review once I taste my food. Until then I’ll keep watching the time…

Came here to get a family pack. We bought the 30 piece with Lemon Pepper Parmesan and BBQ extra crispy. They came out perfect wait time was about right for wing stop they are never quick. Staff was friendly I will come back.

This place has some really good wings.
This location opened up a little while back but we have been there many times since then. I prefer bone-​in wings and they are really good here. The boneless option is also really good (my girlfriend prefers these). They have some great flavors that span the spectrum of mild to hot. The garlic parmesan flavor is good as is the teriyaki and BBQ. They have a variety of combos and deals so you can take care of however many people you are ordering for.
If you are craving wings and are in the area, definitely stop in here.

Wingstop is one of the better fast casual spots for wings especially in south Phoenix. What this place brings is instant credibility with consistency, quality with their wings along with excellent customer service. These chains are very organized by maintaining the same level of experience at every location. I have not yet found a «Mom and Pops» place in this area that will provide you with better wings or customer service yet and will admit it if I do. While the wings are not the cheapest I’ve found but the quality every time I order is worth the few extra bucks. The seating area at this store is a bit larger than the westside location. If you’re looking for good wings this is your spot. Be sure to call in or place orders online if you are carrying out. Expect a wait during peak times unless you order ahead.