Laveen Nail & Day Spa

It’s been well over a year since my last visit. I decided to give it another try. I wish I had remembered my last experience, but I guess it had been too long. I left with an «ok» pedi this time, but I also got a nail fill. I think I was seriously ripped off. I got the $ 40 deluxe pedi… but got gel toe nail polish, which usually costs a few bucks more. When I went to pay they charged me an additional $ 20 for the gel. No one charges that much more for gel… so it was $ 60! And in addition to that, my fill was $ 32! I’ve never paid that much before. And the guy took forever, and was no good at filing my nails. I had to teach him how to do it. Seriously, all my nails were slanted until I taught him how to fix it. So, all in all… don’t go here. Way overpriced… and still just «meh». This is not a «spa» experience, either. You’re still going to be treated like cattle here.

I came here tonight after having a not so good experience with another nail salon in the area and was quite impressed. Its rare that I walk out of a business so was more than pleased when I walked into Laveen Nail & Day Spa and found them so friendly. I went in for a pedicure and they had tons of polish set up to choose from. It was also very clean. My nail tech, Pete, was super friendly. He brought me a bottle of water and chatted with me the entire time. My pedicure came out great. I was also impressed that the staff said hello when they were walking by. Its these types of things that add up to a great experience. I wish the place I had come from would have treated me the same. I may have paid a bit more for my pedicure but it was definitely worth it. I will be a regular there.

Be careful of this place if you’ve got a gift certificate. They added a couple words to their business name and are no longer honoring the paid for in full gift certificate. Shame on you!

I am very disappointed with this facility, and more so with the prior owner. In good faith I have been a customer every two weeks for the last two years. I bought a gift certificate for my daughter for Christmas. Sadly they were very aware they had the business up for sale and took my money anyway. The new owners are not willing to accept it. That being said, this new owner is not someone I would like to continue with my faithful patronage. I will find a new shop, there are plenty around. You have lost a great customer, who was very faithful, all for $ 50 you would have made up in one visit. My average bill there every two weeks was $ 150 to $ 200. That’s over $ 300+ a month. I am sure others were affected as well. I will be sure and share my story with everyone I know.

I stopped in because I remembered this place from a while back. Learned that it has new owners, but decided to give them a try. Although there has been new décor changes, I was surprised at how empty this place is compared to the previous owner. I got a pedicure and it was the most quickest pedicure I’ve ever received. Let’s face it, women get pedicures as a treat for themselves and mostly it has everything to do with the massage. The nail techs were speaking among themselves in another language quite a bit, which is very distracting and takes away from the quiet relaxing atmosphere. I was informed the gentleman at the front desk was the owner, who was constantly checking with the lady doing my pedicure and seemed to be rushing her. With so many places available to get a pedicure, I’m sad to say I will not be coming back to this place. I don’t mind paying extra to get a decent pedicure, but I refuse to pay for a less than, hurry me out the door, pedicure.

My mom and I came on Mother’s Day for our «Mom’s Day off» while my husband and grandpa watched the kids. Though it was very busy we were served very quickly and the girls working were nice. Owner/​manager seemed very on top of things and ensured all customers were being helped and all employees were busy!

Much better under the new ownership. Cleaner too. Great gel mani and awesome massage. They have a loyalty program too which has saved me $ many times. I havent tried any of the face services; botox, facials, juvederm, etc. but my friends have and are very happy. They look good too! One stop shopping for body, face and nails. Was not solicited for add ons like when the other folks owned it. That’s a plus for me!

Good job by Tina, she was very friendly and gave me suggestions. Establishment is decent, could be cleaner and more affordable. Gel manicure is usually $ 25 (which is typical around the valley), with this design $ 35.

I miss the old owners, i only came in for eye brows wax, and my gf came in for massage. Nicole was our goto person. I wish I knw where the old owners went. Now, the checkout takes forever, and the service takes forever.

I am not a fan of this place. I was in need of a quick mani/​pedi last weekend before an evening event. There was no wait around noon on Saturday, and I make an effort to try a place more than once before I take my business elsewhere.
First, I am not convinced that the plastic liners they use to line the spa tubs are really that sanitary or necessary. Do they even throw them out? Or is this just a plot to make things appear more sanitary. Personally, I think they feel weird. Also, most of the risk for infection come from improperly cleaning the jets/​bubblers in the tub, not the tub itself.
On a positive note– they have a wide selection of quality nail polish. However, they up-​charge on things like callus remover, hot towels, and decent massage. I have a favorite place in Gilbert that includes these at the same base price. I didn’t even get my hot towel!
The last straw for me was how the technician treated my fingernail cuticles. I walked out 2 bleeding fingers and has to attend my event with Band-​Aids.

I can’t stand when im being pushy by someone I don’t know trying to sell what they do for a living and it’s not cheap $$$. As their new Esthetican = someone who does permanent make-​up, so called «permanent makeup artist» is very Loud and as a customer I don’t want to hear about hear personal bs! She always flaunts her book of certifications. Great for you would you like a cookie. And then she tell you to look her up she has her own page. The pictures of permanent makeup her site aren’t of those she even laid a finger on. She said because of privacy, but if your clients are happy with their results, Im sure they would allow to place their photos. She advertises her own work done who other than herself giving the example «look at my permanent makeup, I did it myself» if so, then how do we politely say NO THANKS YOU AND RUN! I love getting mani n pedi there but I kid you not she’s like a fly on the wall and all I can say to that is Gross! You might want to look in the mirror, she may just run and hide as well. I give the ladies who work on me for a mani/​pedi a 4. As for this wacky job I have no option to leave ¼ of an old star to match her… Oh and by the way she always introduces herself as Lili Marie «like the flower» I’m Laughing because I have severe allergies and don’t want to be reminded of a flower!

Always leave my nails great when I come here. Its clean, i love tje atmpshphere its calm. To my surprise after my gel nail was done she massaged my hands and it felt so good. Will definetely be coming back.

I’ve been coming here for 2 years and I’m never disappointed! They recently changed owners but nothing about the shop has changed. Staff is always super friendly and helpful. Awesome colors and designs to choose from. I always get a pedicure and gel manicure, I would definitely recommend choosing either Mai or Ivy as your nail tech, they are amazing!

I am disappointed to have to write this review and wish there were a way to give 0 stars. I have been a customer of Laveen Nails since they opened and have always received exceptional service. I heard that the ownership changed and went in for an appointment yesterday with my friend expecting the same great service. I was highly disappointed.
I got a full set of nails with the gel overlay and the nail tech only did the gel on one of my hands. When I pointed out that the nails on my left hand were not shiny, she tried to wipe one of the nails with acetone to make it shine. When that did not work and I requested she fix it she became very rude with me as she added the gel to my left hand which should have been done in the first place. In addition I asked that the shape of my nails be oval and she kept making them square until I just got tired of asking her to change them. The nails are very thick and oddly shaped. I needed them done for my wedding so unfortunately I did not have time to go somewhere else and have the redone.
My friend went in for a pedicure and was given a pedicure that was more expensive then what she requested. Then the technician filed her foot so hard that the bottom of her toe started to bleed. When we pointed it out she just kept saying no and shaking her head like she did not cause the bleeding instead of apologizing or even cleaning the toe. When we asked to speak to someone about it on the way out the cashier offered us a small discount and no apologies. We had to ask if there were any band aids available to cover the toe as we left. Rather than press the issue and cause a scene we paid for the services and left.
This nail salon has been one of my favorite over the years and I have taken a number of my friends, family and out of town guests for services. Sadly the change in ownership and management is being reflected in the quality and customer service and I will not be returning.

I have been a client here for years — always wonderful– until the new ownership. I will not return after the service I just got (…didn’t get). First I was told they had an opening for a pedi, «right now», however I had to wait 15 minutes. Just tell me it’s going to be a wait — don’t ignore me for 15 minutes as I wonder WHEN I’ll actually be acknowledged.
Most importantly — sanitation!!! My chair was missing the jets attachment, she grabs one from a strangers water & puts it dripping directly into mine WITHOUT any sanitation! Dis-​Gust-​Ing! Time to find a new place …

I went to a nail shop on Arcadia and was very disappointed when I tried gel nails for the first time and they chipped within 2 days. I decided to give another shop a try since I just recently moved to Laveen. The nail tech was Lena and did a fantastic job. No chipping at all lasted 2 weeks and went back 2 days ago for another color. Will be my go to spot for gel nails

I was taken quickly, the work was done fast and beautifully. I always appreciate when they don’t hurt me because it happens sometimes. Only was supposed to do one glittered nail on the ring finger but they didn’t have a silver glitter or even purple glitter color. I would recommend anyone to go. Professional service and nice location.

Came here and were VERY happy that we did!!!
I & 2 girlfriends came for mani/pedi’s. I was the only one to get a gel mani, but I absolutely love it. I just got a regular pedicure, but I also got a flower, which is really pretty. My 2 girlfriends loved their mani/pedi’s too.
Overall a great experience and we’ll be back

Pedicure was just okay and I can deal with an «okay» pedicure if the polish job is done correct (no polish on cuticle or skin). Once I got home and looked at my pedicure I was extremely disappointed. I have polish all over the tip of my toes. I should have noticed before I left but I’m not one to inspect every detail. I would just hope that as professionals they know what they are doing.
The girls were nice however they were talking about their personal lives a little too much. One was talking about her husband beating her and the other was talking about her dad cheating on her mom, not really what I want to hear when trying to relax.
Note~ See picture

Wish there were ½ stars on Unilocal.It’s not 5 Star worthy as there are more plush places to be pampered, but it’s not worthy to be docked a whole star either. Here’s why:
Prices are fair: They aren’t cheap, like other nail shops in the area, but you can get a basic pedi for $ 22 and it was worth it! Upgrade the additional $ 8 to get a scrub & wax treatment. Worth the extra money!
Never had a mani there, so can’t comment.
Tons of nail colors!
Facility is very clean, and as mentioned before, they use new, clean liners in the tubs for every pedi & each tech wears a face mask when performing a mani.
Some paint is chipping on the walls, but I’ll take that as a sign of wear & tear from it’s popularity.
I’m signed up on their email list & tonight used a coupon that had expired 6 days ago but they honored it. I got an hour Reflexology massage & basic pedicure for $ 44. The massage was one of the best I have EVER had. I will never go back to another Massage Envy in my life. They soak your feet in hot tea while massaging your face & scalp as you sit in a comfy chair & then rub down your entire body with the perfect amount of pressure. SIGH. I did not want it to end!
Staff is always friendly & helpful.
This is my pedicure & massage place from here on out. It’s just shy of 5 stars (at least for me)!