Fred Frederick Chrysler Jeep Dodge

Laurel, Estados Unidos

3.6

Aberto agora

14 avaliações

Contatos

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Telefone
+1 301-776-7373
Site:
www.fredfrederickchryslerlaurel.com
Endereço:
43 Washington Blvd, Laurel, MD, 20707
Paradas e estações próximas de transporte público:
820 mLaurel Race Track
Categorias:
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Hoje

Hoje 9:00 – 21:00
Aberto agora
Horário local (Laurel) 19:44 quarta-feira, 18 de junho de 2025

Horário de funcionamento

segunda-feira 9:00 – 21:00
terça-feira 9:00 – 21:00
quarta-feira 9:00 – 21:00
quinta-feira 9:00 – 21:00
sexta-feira 9:00 – 21:00
sábado 9:00 – 17:00
domingo –

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14 avaliações para Fred Frederick Chrysler Jeep Dodge

Não exige registro
Classificação do local: 1
Bowie, MD
Really sad. I’ve bought 8 cars between myself and my family over the past 10 years from Fred Frederick. I came in, had all my numbers, credit score banging. Spoke with a salesperson. Test drove the vehicle. They wouldn’t budge. Would not even try to offer options. Like they did not want my business. I was waiting for even a counter offer… nothing…an awkward silence and I was like ok… guess that’s my queue to leave… THATS OK! A dealership down the road did want my business!!! Keep collecting your vehicles. No wonder every time I ride by you still have the same old stock.
Sad.
A long time customer lost. Maybe because all the personable, talented sales staff has left.
Looking to upgrade my second vehicle. Not coming here.
Classificação do local: 5
Herndon, VA
Another FANTASTIC experience! Thank you Craig Frederick for once again proving yourself to be the best! Your level of customer service makes you feel like part of the family– not another customer. This is my second purchase here and I will make sure to tell everyone where to go for a Chrysler product. Brad Lewis is an asset to the automotive industry. Wholesome, knowledgeable, patient, polite and so helpful. Thanks so much to you for making my dream come true!
Classificação do local: 5
Laurel, MD
Great service! I backed into a pole today and busted out the passenger side turn signal/​housing. I stopped in to see if there was a chance that I could get the part and schedule an appointment to get it fixed. They had the needed part and installed it immediately! I was back on the road within an hour. I have purchased six cars from Fred Frederick over the years because of the courteous staff and terrific service department. Five Stars!
Classificação do local: 2
Laurel, MD
I had a coolant leak repaired for over $ 700. When I went to change the oil today I found the drain plug nut rounded off. Now I had to spend another $ 30 on a new drain plug and a tool to remove the old one. What a sloppy unprofessional way to return a car to a customer. I’m afraid to think of what else they messed up.
Classificação do local: 5
Laurel, MD
Awesome service. Purchased my car in about an hour. There was absolutely no haggling and complete transparency. I’ll definitely be back for my next car.
Classificação do local: 5
Odenton, MD
After a messy separation, I was left with nothing in my name and no credit for 7 years. I was feeling about as low as anyone could. By chance I stopped in at Fred Fredrick. I needed a car and I needed it fast! Not only did Craig get me in a new car but a new HOT car! The entire staff was polite, courteous, knowledgeable and sympathetic. Everything was done for me in the matter of an hour. Craig went above and beyond by haggling the finance company for me and even calling the insurance company and setting up my policy all when he should have been enjoying his lunch. In a world where very few people care anymore, it’s nice to see people prove that there are those special ones that do! I will never buy a car from anyone else!
Classificação do local: 1
Ellicott City, MD
Avoid Craig Fredrick HE WILL RAP YOU OFF … he higher us to do work for him on building a cross the street he signed a contract no money down. did work but would not pay us come to find out his father did it to a other trustworthy contacter A bout 10 years ago for work they did on parking lot. Avoid this business they do not pay their bills Make sure you Beware
Classificação do local: 5
Ellicott City, MD
We found a used Jeep we wanted at this dealership. They were very knowledgeable and went out of their way to help us. We found a few things we wanted cosmetically fixed on the vehicle and they did it with no problems. After struggling for a week to get financing through Suntrust (they required tax documents, etc), this dealership quickly got us a lower interest loan within minutes. The whole process took about 2 hours and we drove the car off the lot. They were friendly and so helpful. We’ll definitely come back here again the next time we are looking for a car.
Classificação do local: 5
Lewisville, TX
Best experience I’ve had with a dealership. Just re-​located with the military and my Challenger needed some routine maintenance. Chris in the service department was very accommodating of my limited schedule and the car was finished quickly. Also, their prices are great! Very reasonable compared to other CDJR dealerships.
Classificação do local: 5
Laurel, MD
I bought my car in 2008 here — a used PT Cruiser — they drove it to my house to show me the car. I regularly get it maintained at their excellent service department. I thought I needed new tires they did not oversell — they told me I didn’t need them so I didn’t spend the $. It’s an excellent facility all around.
Classificação do local: 5
Washington, DC
On my way home from visiting a friend, I pulled over to get gas with 58 miles left and a 42 mile drive ahead. No matter what I did, the nozzle would not go in; tried 3 different stations. Long story short, after trying to wing it and pray I’ll make it home, traffic showed me I needed to find a dealer. Found! But, service was closed. Stuck! Head of service steps up and realizes the situation and has me pull the car into the bay. Fixed. But just in case, Chris drives with us (had a friend and my 11 month old with me) to the BP station to ensure we didn’t run out of gas alone (on fumes). A friendly group of people with the true desire to help me out of this jam. Great customer service, thank you!
Classificação do local: 1
Laurel, MD
Tom in service was very rude. Poor customer service and lack of respect towards the customer. The gentleman next to him seemed way better.
Classificação do local: 1
Alexandria, VA
AVOID AT ALL COSTS. We took a test drive and the salesman fell asleep in the back seat. When we complained, we got a call from Fred Frederick basically threatening us. He made it sound like if we ever brought our car in for service there, that he would sabotage the brakes or the steering.
Classificação do local: 4
Laurel, MD
My wife and I have been using this place for years and are always happy with the service. The car maintenance staff could be a little more friendly, but I don’t mind the very serious, all business oriented attitude as long as they keep doing a good job on my car. I go there to keep my car running well without getting ripped off, not for the smiles.
Just be aware that appointments have to be scheduled well in advance and walk-​ins will take hours.