Joan’s Cake Chateau

We first heard about this bakery from a friend who hired Joan’s shop for her baby shower. I saw pictures and I called and the lady on the phone was very nice a polite, she explained everything in detail. So we decide to give her a shot and hired bakery for our sons birthday party.
It was a Disney cars themed birthday party. Joan gave us couple different ideas, showed couple pictures but we decide to go with our own idea. And she followed it up perfectly! Cake was amazing. Our son was so so happy!
Also I should mention that it tasted so good. It was delicious!
We also added an order of cupcakes to our cake and I was pleasantly surprised how big they were. They were def oversized and delicious as well.
We are very with everything, taste, design, service. We will recommend this place to all our friends!

My family recently threw a party celebrating my stepfathers 60^th birthday, my mom & stepfathers 15^th anniversary, my sisters graduation from NYU, and my graduation from the Culinary Institute of America.
My mother got a cake for each of these occasions and they were all great. Thoughtful, well done, and very well priced. When I asked my mother how much they were I was very surprised (in a good way).

Before presenting ideas of a cake I had — Owner went into a rant and screamed at me before asking what Im looking for. Kind of bizarre never had that happen before. Would not refer business to Joans Cake Château. There are birds in the front end — somewhat near where the cakes are being baked. Bird seed all over. NYS Health Dept should probably be contacted on the health hazard.
What happened to friendly customer service? Don’t expect to get it here.

110% satisfied!
I hired Joan’s Cake Château for my parents’ 50^th anniversary cake. I had been to a few bakeries, but the cake designs were straight out of a book (no creativity or individualization), and there were very few flavors. Joan’s changed everything, and far exceeded expectations!
For the design, I didn’t want any lace, or a «formal» look. This was a casual luncheon. But I still wanted a tiered cake. Joan promised icing swags that weren’t fancy. I also requested daisies as they’re a pretty, casual flower and I wanted them in a «warm» color since this event was in September. She made dark golden daisies — perfect!
For the details, I called back and asked if we could have a few ladybugs, because they’re cute, casual and supposed to be good luck. No problem. Joan checked in with me a few days before the event and asked what I thought about butterflies. Well, mom loves them! So she put two handmade, sugar butterflies at the top of the cake. This cake was more beautiful than I could have ever dreamed!
On to the flavor — also fantastic! We got a lemon cake with raspberry filling. It wasn’t just a pretty cake, but absolutely delicious! I’ve been to so many events that have pretty cakes that taste like they’re made out of chewy plastic. Joan’s made a rich, flavorful cake, but not too heavy. The icing was delicious, and it all went together beautifully. I got so many raves from my parents and their guests.
I could not have been more pleased with this cake. And the price? Very, very reasonable for a true work of art. I would have paid even more, and gladly.
Joan’s is a winner. I have sent people there for special occasion cakes, and will continue to do so.