Willy & Jose’s

Very popular. Fresh and tasty food. I had the carnitas chimichamga and a strawberry margarita. Had to ask for my margarita twice. Food took a long time but arrived hot and tasty. Very noisy with the water and light show if you sit on the veranda. The entire Sam’s Town experience reminded me of Boomtown in Reno. Interesting characters and lots of kids. An upscale truck stop with a family theme.

We took our kids to see the Christmas lights and, against my better judgement, ate here for dinner. We waited an hour for our food (I think there was only 1 waitress so I felt bad for her and gave her a pass), got the wrong order (again, gave her a pass even though she didn’t fix it or give us a discount) but the icing on the cake is when me and my husband got horrible food poisoning. Fun times! I hope the cooks get chile in their eyes for the rest of eternity.

Allow plenty of time
Arrived 15 minutes early @ 6:45, one other diner at tables. The waitress took our drink order and brought us chips and salsa & beans. 10 minutes our drinks arrives, 15 minutes passes by she asks if ready to order, she takes order and dashes off quickly. 20 minutes later our over cooked food gets delivered by bus boy. 10 minutes passes she gets flagged down by they only other family of four, she asks us how our food was as she passes from ten feet away. We got the attention of the other waitress to get our second drink, she got our drink back in five minutes and smiled and asked if we needed anything else. I told her just the check, I placed my payment in the folder and waited to see a staff member after 15 minutes I take check to staff member was told waitress has to close out check. It was my wife’s birthday and I had to get her to a surprise party upstairs. Luckily my wife stepped away to watch laser show. I was able to make a call to the guests waiting for us up stairs. Conclustion: Got seated at 6:45 got bill paid at 8:10

I’m a local and am born and raised in Las Vegas and have never gone to this restaurant. I went there this evening with family and I am definitely coming back the service was great! The food was good and they even serve a free desert for kids! All in all I give it 5 stars!

I went here for family dinner celebration. The restaurant is located inside Sam’s Town Casino. Free self parking. Great atmosphere and service. I had piña colada, steak borracha and banana foster. They were all delicious. The banana foster was so yummy! I would definitely come back here again.

I had dinner at this restaurant on Monday July 27,2015. I loved it! The service was fantastic. I forgot the greater and waitress name but they did a great job. I ordered the shredded beef and refried beans. The serving size is huge for the price. Our food did not take a long time to come and worth the wait. I cannot wait to go to this restaurant again!

The carnitas was tasteless except for a red sauce that … Was so-​so at best. The carnitas was also over cooked and tough, and way over priced at $ 14 for what they served. My husband said the tamale wasn’t very good. But the most questionable item was the tortilla chips. We luv fresh warm tortilla chips and salsa… These chips were cold and frankly reminded me of the cheap chips you get at a bowling alley … Straight out of some bag bought from a restaurant supply…
The service was good and staff friendly… That’s why I am posting it as 2 stars instead of one. Skip this place.

I would like to give a full review of the restaurant except for the fact that the hostess at the front was such a rude bitch I didn’t make it inside today is my birthday and I inquired about a special as Willy and Jose’s used to do and now they do nothing f*** this place f*** Willy and Jose’s

The food was decent. The sopapillas are NOT Sopapillas!!! They were horrible and when they came to our table they weren’t burnt horribly and they look nothing like what a sopapilla actually is! The service was nice enough. Wasn’t impressive but decent service as well. The server we had was very kind and helpful. The lady helping with drinks wasn’t very friendly or kind. She mixed up my drink and gave me a diet on the refill and when we tried to tell her what she had done, she told us «no I didn’t make a mistake» we had to request a replacement drink because she said she didn’t make a mistake.

Decided to go here for Cinco De Mayo and we were seated right away the hostess was nice. The bus boy came around got our drink order and our chips and salsa. But with my drinks I also ordered a drink that was made from the bar. I didn’t get that for about 15 minutes because I had to ask again. We didn’t see our waitress for about 10 minutes after we were seated. Her name was Bethany, her attitude for my daughter and I was like we were a burden. We weren’t loud, we weren’t obnoxious, for some reason as soon as she got to our table her whole attitude changed. She was chipper and friendly with all of her other tables and visited them frequently.
My food was DISGUSTING (I ordered fish tacos, they were soggy, rice was hard and beans were crusty) but Bethany never came around to ask us how our food was or to ask if we needed anything. My daughter wasted her food because we couldn’t get Bethany to bring us some ketchup because she made it a point to keep her distance from our table. We didn’t get refills until AFTER we decided we were done with our food and SURPRISE it was the bus boy who asked because he could see the look of frustration on my face.
When we finally got the check Bethany noticed I had only had two bites of ONE of the TWO fish tacos but she said nothing. She STILL didn’t ask how the food was. This place just sucked. It’s one thing if the food is good with bad service but when it’s both, I’m sorry but I WILL NOT be returning here, FOR ANY REASON. Only good thing I have to say is nice view.

Walked into the restaurant on a very slow evening and was escorted to our table. The waitress appeared after 10 minutes and took our drink order. 15 minutes late the drinks were delivered. We placed our food order and the waitress disappeared. 25 minutes elapsed and we were on the way out when the waitress appeared to deliver our order. We should have kept on walking as the food we had was more like something concocted in a small town in northern Canada. Tasteless all around and the salsa resembled ketchup with a few chunks of tomato thrown in. Should have gone to the burger joint instead. The tip was as non-​existent as the waitress.

Service was outstanding. My waiter, Stew, was super attentive and friendly too. Whenever an employee went by me, they would check on me.
I had the chicken fajitas that were on special. Hot, fresh and tasted great. I asked for them to be extra spicy, and I received a small side dish with a fresh jalapeño sliced for me. No stinky pickled peppers here.
I sat on their «outside patio», which overlooks the rainforest, waterfall area.
I enjoyed my experience. I’ll be back.

This is a nice little place. I enjoyed my taco salad. The food is good, but what one would expect at this price point. The people that work there are what makes this a place I’ll return to. Very friendly and attentive. They are chipper, and they smile and look happy. They make you feel happy and welcome. We sat on the «outside» patio. It was nice and fresh and open, but really noisy. So I recommend this area for the kids and boisterous friends. First dates and intimate conversations would be better inside.

Shockingly good, better than it has to be.
Chicken fajitas was seasoned well, fresh veggies, etc. Tortillas fresh, flaky. My dad had a burrito, fresh, not oily.
This doesn’t seem like «authentic» Mexican food to me… in LA, it’s all over the place but «authentic» Mexican food sometimes is a sloppy/​greasy mess where all the flavors run into each other. Not here. Everything is distinct.
Also, the service was great… totally attentive, a waiter and a ‘helper’ refilling drinks. Sometimes, a third person would jump in. My cup literally was never less than half full.
What a pleasant surprise.

A decent Mexican food restaurant off the strip in Las Vegas. This restaurant is located inside of Sam’s Town. I like the food and service here. I would also be willing to say, that it’s one of my favorite Mexican food restaurants in Vegas. Certainly, if you are visiting or staying at or near this property, you should give W & J’s a shot. It’s good for a dependably filling, tasty meal at a very reasonable off the Strip price.

I’ve been coming to Sam’s Town since the mid 90s, and each trip always included at least one visit to Willy and Jose’s, and after I moved to Vegas a year ago, the visits stayed just as frequent. 15 years ago, the food, staff and service were amazing. However, ever since they moved into their current location (what used to be an Italian place originally), everything has gone downhill. I remember coming to visit year after year and having the same bartender, the same host and the same servers. Of course, all of them are long gone now — what a shame.
The last 3 times I have visited, the hostess has been extremely rude or non existent. Tonight, we stood there for 10 minutes and kept being told «be right back». Finally, someone comes and tells us that their wait list has disappeared. Before I could even ask how long the wait was, she ran off. In between all this, she slammed into us with a stack of menus and just said «be right back». Eventually they locate their very modern piece of paper with names scribbled on and without even saying a time, ask for my name and start to write it down. After they finish, they say about 30 minutes. Where was that 15 minutes ago when we started? Oh, that rude hostess? She was wearing a shirt that indicated she works at the buffet. Either they are short handed or she was «too busy» to change. I’ll go with the latter, since I’ve seen her there before.
On the times where the rude staff weren’t enough to conquer my hunger, the food is average at best. The value is decent, however avoid the bar. The drinks are extremely overpriced for the quality you get. Servers don’t listen when you order. A perfect example is ordering a margarita without salt. Of course, he brings it with salt and like any reasonable customer would, I refused it. He walked back to the bar, took another glass and dumped the same margarita in another glass and brings it back to the table with a hefty amount of salt at the bottom.
I do hope the powers that be, will look at this and assess their once famous Mexican restaurant.

Decent food, service was OK. Let me rephrase that, the waitress that waited on us was nice and very attentive. We had a party of 8 for my dads 70^th birthday party and I made reservations for 6, my party was late so the hostess informed me that they only hold the table for fifteen minutes… understandable but she was just rude about it. I also brought a birthday cake with me and the actually charge an additional $ 10 to bring your own, crazy!
The food was alright, I had the beef enchiladas and it was good, the rice and beans were kind if bland.
Meal was $ 13
Gratuity for party of 8%18
The part that makes the whole place worth while is the location, right beside the magical forest and there is balcony seating the is out on the patio. The ambiance is nice.

Willy & Jose’s is average Mexican food, with great happy hour prices. Their happy hour is 7 days a week between 4−6PM, and they have both food and drink specials. They have $ 1.00 off all cocktails at the bar in addition to various daily specials where you can potentially get a cocktail and a meal for less than $ 10.
The food here is okay, but nothing special. I ordered a 2 item combination (which was a happy hour special) with a chicken taco and a beef chimichanga. I liked both, but I didn’t like the rice that came with my plate. It was terrible, and by far the worst thing about my meal. I liked the beans, and also that they had served us complimentary beans with our chips prior to my entrée.
Although Willy & Jose’s is not the greatest, nor most authentic, Mexican food, their happy hour specials can’t be beat. I wouldn’t mind dining here again for happy hour. However, I think their regular prices are far too high for their quality.

Have you ever had authentic Mexican food that makes you smile just thinking about it? Yeah-​me too. Unfortunately, this pretender is the exact opposite of authentic! Shame on you Willy and Jose for serving this crap.
Here is what I did like…
The available seating in the courtyard of Sam’s Town is pretty cool– it felt like I was on vacation. Within minutes, chips and a mild salsa were brought to our table. I enjoyed the salsa, but didn’t care much for the bean dip that came along with it. Ok-that’s all the positive things I can say about this place.
For dinner, I selected the green burrito. The menu described it as chile verde (slow roasted pork) with beans inside of a large flour tortilla topped with melted cheese and green sauce. Here is the problem, the chile verde was lacking any flavor at all. Most versions of this dish have onions, peppers, and spices infused throughout. All I could taste here was meat, cheese, and a soggy tortilla. Perhaps the soaking wet lettuce and over ripe tomatoes that accompanied my dish had something to do with this watered down entrée. I am so sick of Mexican restaurants trying to pass this off as some delicious salad. All this does is create a puddle in the middle of my plate and turn the cheese into a curdled mess. The rice and beans were atrocious. The rice tasted like that boxed crap from rice a roni, and the beans were boring and chalky.
The service at this restaurant was OK. Three different people brought things out, so I couldn’t really tell who our server was. I did ask one of the employees if they made their own tortillas and her response was «I don’t know». Hah?
Our bill came out to a little more than $ 30.00 for two entrees and two sodas. Overpriced for mediocre food! I’d rather have my dog pass gas in my face than eat at this place again…

I stopped in the the GF to grab a bite to eat before checking out the theater. W & J’s is located within the atrium of Sam’s Town. The coolest feature is «outdoor» seating area. This is a great spot to dine at. The sounds of the waterfall along with the lush greenery makes for a pretty cool setting.
The service was just fine. From a friendly exchange with the dude that asked for our drink order to the polite waitress who took our order. My only grip was there was no follow up after the food arrived. I could have done with either some more salsa or a bottle of hot sauce.
The drinks, a strawberry margarita for the GF and some fruity cocktail for me were a tad sweet. The taste was consistent to that of which tourists get on the strip. You know, the kind where you then wear a ridiculous obnoxiously long plastic container around your neck.
The food, starting with the chips and salsa which is also served with a side of beans was not very tasty. The salsa and chips ramekins are to small for the chips. It was like the whole square peg in a round hole type situation.
The GF had a salad with tortilla soup and I had potato skins stuffed with beef and chicken. I chose the skins because nothing really leapt of the menu.
Cool to check out once but nothing I would go out of my way for.