Wendy’s

Another review with 1 star because you can’t give NO STARS!
They DONT understand direction very well (at all for that matter)!
Greasy fries, mayo (when you ask for no mayo, ask for 3 DIET sodas & what do you get? ROOT BEER! Even after they verify that «You wanted diet, right?»
They don’t even have DIET ROOT BEER!
Constant customers NO MORE!

Went to this location the other day (april 14) and had a terrible experience. We wanted to dine in so we went inside and looked over menu. We stood at the counter for about 4 minutes without any acknowledgment while we watched 3 or 4 employees crowded around the drive through window. We yelled «excuse me» to get someone’s attention and had two separate employees look up at us, but nobody approached us. After about 5 or 6 minutes we left and took our business elsewhere. I will never return to this location again.

I only put one star because you have to. I had the worst customer service. It was a little busy so I can get that there may be some frustration. No excuse to treat your guest poorly. We are what gives you a paycheck…

I am sitting at your store now eating my lunch. I contacted the customer service number as well and reported the incident this is the Wendy’s on rainbow Blvd off Charleston in Las Vegas Nevada narrow number 4 590.
Travis your employee there made an inappropriate
comment while the nice gentleman took my order and was explaining that I didn’t want a bun to whoever was making my burger. Travis said verbatim «well someone’s on a diet» loudly when I was online and other patrons were behind me. Well I have Celiac’s disease (I am allergic to gluten which is wheat hence the no bun) after all the employees got their laughs he handed me my fries and didn’t apologize after me voicing my concern. The manager never corrected him or apologized for the incident. Just now I am eating and the guy who took my order came over and apologized. I will not tolerate this behavior. Carl’s Jr. From now on. Thank you Wendy’s. they want $ 15 dollars an hour to be rude? No that’s insane.

Food was good. But got my order wrong through the drive thru. I’ve been here multiple times but I think I’m gonna find another quick place too go too m or find another Wendy’s

Staff was friendly, but very slow. 7 orders piled up waiting for food… and it 2:30pm, not rush hour. That overall can overlooked, maybe staff was doing prep work between lunch and dinner rush. However when sat down to eat noticed the table was dirty. Table had been dry swiped off, but could see dry ketchup and other encrusted stains on table. Looked for another table… they all looked that way. Tables needed wet cleaning and sanitizing, not just brush off. Food was good and prepared well.

We used to go there quite a bit until the old lady behind the counter was a bit space out, she took our order and proceed to take the next order and in between she would hand out the food, my wife and me sat down an about 10 minutes, later we saw the person that order after we did was already eating so we wonder? I got up and went to the counter to ask whete was our food and the lady in a screaming tone said I lost your ticket what did you order? So at this time we were still waiting for our food and we were not getting serverd. We finally got our food and my wife was furious but she didn’t say anything.
We went back a week later and my wife was on the mood for some nuggets so she got down an enter the restaurant about 15 minutes later she came back steaming the same old lady had taken her order and she did not gave my wife the food she was dispatching people who order after her, my wife confronted her and her escuse was that the other orders were smaller, and made her wait a bit more. When she arrived to the car I ask what is wrong she told me what had happen so I told her it’s ok to calm her down and that she need it to call corporate so she did, we she spoke to the person they were apologetic and they told her some thing was going to be done after my wife laid into the corporate person.
3 days later my wife gets call from the store manager with another apology and to pretty much justify the employee for her actions my wife refuse to acknowledge the manager apologies after all he was justifying the employee, in order Words calling my wife a lier I sincerely want to ask to any other customers with the same or similar experience to not to stay silent either call corporate or post it here so some thing is done.
And for the record we will not stop until something is done about this crappie customer service fats food joint and the poor management.

This Wendy’s is much better than the one on West Lake Mead. Employees act professional. Restaurant was clean. Bathroom was clean and sink actually worked. Service was fast and food was nice and hot. The manager even put my food under the heat lamp to make sure it stayed warm while I used the restroom. Quality of an establishment mirrors the management running the place. This particular one is good.

Since when do fast-​food places have outstanding customer service skills? Like many, I’m sure, just stopping by here for lunch while my car oil gets changed next door. Didn’t expect much, but was pleasantly surprised at the level of attention to customers they have at this location. With a smile, referring to me by my name they politely assured me that my food is getting done fresh and will be ready in a few more minutes. And it was.
Food. Of course it’s fast food, so don’t expect me to say this was the best meal of my life, however, it was pretty fresh and tasty for fast food. I’m surprised how they could get their chicken so perfectly juicy.
So 4 stars is just right for this spot.
Conclusion and future note to self and others: Do stop by for some food while Ted Wiens works on your car.

I’m writing this review based off this location only. So glad at least one Wendy’s in town the food taste right! The food taste like it was cooked on a clean grill the fries taste like the oil was clean! This Wendy’s is always clean and the food always taste great! Our cashier was very friendly as well!

Its been a year since my last review, this location is doing as good job as they can but the new menu is falling flat. Bring the classics back. Please.

I have had fairly good luck at the Wendy’s location. However, today I witnessed my friend pull a very long hair out of his food.
I don’t think anybody finds a hair in their food appetizing.

Sometimes I just need a French fries and frosty fix. But most of the time, this is a good chain to hit up for chili for lunch. Or their portabella melt, that was actually surprisingly delish.
But this location, man. I ordered one of their over-​priced fancy entrée salads, and the portion was more of a side salad than an entrée but still set me back like $ 5. A little ridiculous considering they don’t offer hardly any other «healthy» options on their menu.
Luckily I’d added on several dollar-​menu options for the BF, so I wasn’t totally screwed out of a meal. But this is pretty much cementing my decision to steer clear of fast food places– or to just resort to this place for the chili in emergency lunch situations.

Fast service, whether you’re inside or in the drive thru. Once I order, I usually have my food in less than 3 min. Food is always fresh and doesn’t seem like it’s been sitting, like other fast food places.

There was no one in line before or after us and we only ordered one thing, yet the lady still managed to be a bit rude and dump our fries upside down in the drive thru bag. How hard would it have been to not mess up? Just yucky.

I love the asiago ranch chicken sandwich with a spicy chicken. The bun was fresh and the chicken tasted like it had just been made. The salads are fresh and un-​wilted. The employees are helpful and smile. I like this location a lot.