Wells Fargo Bank

This bank is the worst Wells Fargo I have ever stepped foot in.
There is always a massive line out of the door. The tellers are always rushing you and they are ridiculously understaffed.

The location is what makes it horrible! Vagrants outside sleep, and asking for change. Not to mention the multiple project buildings in the area that makes the neighborhood crime infested. I’m not a chump and can hold my own but I dislike cashing my check and having to walk out wondering if a mugging will take place. Can’t bring my firearm inside a bank, that’s not a smart thing to do. (Wish I could though) This location needs a security guard outside, not just when it’s dark outside, I’m talking PERIOD. However… with all that being said, I was greeted upon entering by 2 ladies that made me forget I was on Maryland Pkwy. Very professional staff. The teller who helped me was so sweet, she was a preggo lady sitting down at the very last window toward the right. Again, very professional people working here. I’m giving 2 stars because of what I stated in the beginning of this review, not because of the service. Want to give a 3 star rating but the Wells Fargo by my home on s. Durango makes this one look condemned.

Trying to cash our own Wells Fargo check at this branch was too much work. Even after being told we do not have our debit card he wanted our pin which we do not know. Then he wanted us tell him the number of the last check we wrote. What a hassle getting online to check the account. Too much to cash our own check or get cash out of our account.
BEWARE of this branch! We returned home to a phone call advising us that our account had been hacked while we were in Vegas. Over $ 20,000 taken!!! We have never had an issue like this until we entered this branch. Be very aware!

This Wells Fargo sucked. They have three tellers and a full line back to the door. Two other bankers keep helping then leaving after they have helped one person, nobody is saying anything to this mother with three children running around like its a playground, jumping off the plastic table for kids, moving around chairs and running in between people in line. Honestly I thought they were cute children but for the staff to let them do that was ridiculous. There also was a problem between a customer, one of the tellers, and a supervisor, which got loud and the customer spoke Spanish but I did hear, «you are a supervisor you should know better» and the guest walked out. Overall my first and last visit here unless I need to run over there because they stay open until 7pm. Oh a «handicap» lady walked in the store and cut to the front of the line too after I had already been in line for 10 minutes and still was not at the front.

Beware of this bank! We are long time customers of Wells Fargo (20 plus years) and unfortunately we chose this location to try to take care of very crucial and sensitive banking matters. We went in with a durable financial legal power of attorney to handle some business for our father who was very sick and in hospital. We had original poa of course that had been notarized as required by law and directed by attorney. The young lady helping us (if that’s what you want to call it) made a phone call then proceeded to tell us it was Nevada law that a family member could not be named on the power of attorney ! Then writes a Nevada statue down for us to look up that supposedly supports her out landish response to our request. After speaking to our our attorney turns out this statue is of course bogus and does not pertain to this situation at all. Of course a family member would and could be named as a loved ones power of attorney! Wouldn’t that be most people’s first choice? of course it would! If this bank’s customer service reps are uneducated in such important sensitive matters they should point you in the direction to someone in the bank that has common sense and is educated ! And definitely not quote state laws that they completely misinterpret. Interesting enough we went to Bank of America directly after and took care of accounts there with same power of attorney. And guess what they had no idea of such law and were very caring and helpful during such a hard time. Most everyone will have hard times like this sometime in the future so do yourself a favor now and switch banks. We will be!!! Shame on you Martha… you need educate your people so that this doesn’t happen to anyone else.

I really only come here to use their ATM. The couple of times we’ve had to go inside, it was super packed and not enough tellers. Line moved super slow and the workers never seem to be in a rush to help you. If you are going to be rude or uninterested in your clients. get a job where you don’t have to deal with people! Just my opinion.

FUCK. Oh gosh where do I start??? The customer service it the worst here. Everytime I need to walk into the office to talk to one of the ladies. They take FOREVER. you’ll be waiting there for at least 30 minutes. They make small conversations it’s so annoying.
But the accountants here are even worse. I hate how they treat people like we’re dogs or something. They think way too much of themselves. What? Because the work in a bank??? LOLLL Fuck the people who work here!!! SERIOUSLY FUCK YOU TROLLS!
Everyone here needs to be replaced for someone who actually likes working here. And those who can be nice to others and respectful. Once I was completely humiliated here. And I won’t ever come back here.

This bank is fucking awful. It’s never open. WTH? It’s 11am on a monday– BUSINESS NEEDS TO HAPPEN NOW. Rude and stupid tellers, who seriously, some of them look like cretins. Not people from Crete, but inbred lummoxes. Some of them, the chicanas are not ugly.
Constant and annoying upselling despite repeated requests from me to be left alone by each of them. No, I’m not opening a savings account so you can loan my money out and give me .01% interest compounded yearly for it.
Banks exist merely so I can keep a debit account for online shopping. Derp. Who like KEEPS money in a bank? Jerks like the people at this branch, that’s who.