Walgreens

I’d give this place a 0 or negative stars if I could. Trying to get a prescription for someone. Absolutely no one answers the phone. Does this place even want your business???

What a joke. I am here shopping for about 20 mins looking for what I need. I get to the register and they tell me their computers are down and we can’t ring anyone up! Couldn’t they tell me this when I walked into the store and not waste my time?

Nothing special, long lines, morning manger total jerk. Some of the staff is friendly but not reason enough to go back even if it is the closes one to my house.

Worst customer service. You’ll hold on phone for 10 min or sit in drive thru for 10 min or longer or stand in line for more than 10 min. They never get ALL the scrips done. Always a second trip. Never have all the scrips. And they DONT CARE

No customer service. It took cashier 15 minutes or even more to run some transaction. Then the manager came and helped her to run it and rang me up. No hi, no how are you… nothing. I was in a hurry and waited for 15 minutes. Didn’t wait so much time in Walgreen’s before.

Wow. The red headed woman who works in the clinic is downright f**king rude. Wont step foot in this place again.

I am a Crohn’s Disease patient for 20 years, I have been a CUSTOMER for many years. The FDA and DEA recently changed the laws governing Hydrocodone. No problem, I have had MULTIPLE SURGERIES my last being a TOTAL PROCTOCOLECTOMY (They remove your large bowel and rectum and colon) I defecate in a bag now They did not tell me of this pending law and I had (1) more fill being that my surgeon prescribes 3 months worth! When I phoned in my re-​fill I was directed by the recording to a pharmacist. He informed me of the new law no problem. I asked why did your company inform me and I would (slip of paper in my prescription etc.) I would call on my doctor and make preparations for this new law! This law now states that only hydrocodone patients cannot receive multiple fills nor the doctor cannot call it in anymore, you have to have a hard copy and it is only valid for 30 days. I now have been without meds for 3 days now! How thoughtful of Walgreen’s to communicate with their customers! I called today and the pharmacist says now that we had the notices on our counter, I said I use your drive through service why could one of your Pharmacy Tech’s enclose that notice when I had made 2 previous visits in the drive through! I called my companies medical provider Express Scripts and they said no problem, and in Nevada you can receive 3 months worth regardless of the new law Walgreen’s did not even tell me that nor did the Pharmacist say we have a mailing service that would assist you better! I now am taking ALL OF MY PRESCRIPTIONS including my spouse’s to Express Scripts! By the time I get an appointment with the doctor for this new law and I am one of many in his practice it will take a couple of weeks. The prescription cannot be called in nor faxed it has to be MAILED IN! Thank-​You Walgreen’s for your cooperation and informing a disabled patient of this new law! I will NEVER BUY ANYTHING FROM WALGREEN’S AGAIN!

The best walgreens on Rainbow blvd. the staff are knowledgable friendly & down to earth hospitable management is caring & will handle all customer service needs that come there way. Can’t say enough great things. To mention a few names. Dara, Camie, Tanya, Jackie, Seth, Melissa, Karen. So many more that I have left out & I’m sorry. Kudos guys for being the best part of my day Every-​time I come in!!!

Had a bad experience at this location– I ordered a photo calendar online, the confirmation email stated my order would be ready after 3:16. I came in to pick it up at 3:20, there was no one to help me, has to wait 15 min for the right person to come help me. Turns out my calendar wasn’t ready and needed another 20 min to be printed. No apology whatsoever. I don’t have an hour to waste, yet I had to. Unacceptable

At 2:50 am this morning my daughter developed a serious ear infection and needed her RX quickly. The super nice pharmacist on duty at that time was excellent. He filled the script in less than 15 minutes while I waited in my car. He also offered me a few over the counter options for probiotics which were requested on the script by the Dr. Great, quick and friendly service this time. A very welcome change, especially at 3 am.

Come in here spend money. Girlfriend has to use the bathroom and management says it’s closed. So I ask them to open it and they won’t, crazy to me thanks for nothing Walgreens!

Pharmacy is hit or miss nice that it is 24 hrs but the communication is lacking. today I dropped off my RX with a female tech @ the drive thru 10am and was told she’d send a text when it was ready. I’ve been having MAJOR dental work all week had to go from regular DDS to Endo and on different pain meds cause they aren’t working. at 430pm I call because I’ve got no text. Was told by another tech that Pharmacist was waiting for me to come in. REALLY!!! Then that he’d left me a message! Where I’ve been home in PAIN waiting! she quickly cleaned it up and said sorry and for me to call the dentist please. Problem for me is they are closed until Monday now had Walgreens told me this 4 hours ago when they got the news I’d be out of pain!
Sorry does not fix everything especially tooth pain your follow thru and customer service in the pharmacy needs help! NOW

This has nothing to do with the Pharmacy side… Basically in line to checkout with only one register open. I’m not sure if it was the manager or not but he called for Photo (whoever the person to come)…instead the gal at the makeup counter says I’m open here… Later I hear the photo gal say the same…
IMPROPER TRAINING YOU BUFFOON!!!
You don’t leave customers waiting in line and haphazardly say come here! You say «NEXT CUSTOMER IN LINE» and if they decide to go or not that makes the difference!
IDIOTS!!!

This location is very peaceful when I come here. I like shopping here after hours and I feel safe.

Open 24 hours & a RedBox outside! :-)

When I picked up my prescriptions, the computers were «down». Was told to pay full price, bring back my receipt in 10 days and they would refund the difference for what my insurance covers. I came back in with all receipts in 7 days and was told they no longer had the info in their computer. Now, I am out $ 65.00 due to incompetence of their «childlike» pharmacy workers. Store manager, just shrugged her shoulders. Sorry, there are too many retailers fighting for my business, I will NOT be back.