Vons

If you have an after hours emergency and are forced to fill your pain medication at another pharmacy… BEWARE!!! You will NO LONGER be able to fill any of your prescripyions here!!! I had been a long time Vons customer but over the years the pharmacists have become oncreasingly RUDE. My primary care was in AZ and i called vons to have ax rx transferred and they transferred it without telling me they couldnt fill it mind u i have been out of this medication for almost 2 weeks which is dangerous. So now i have to go eithout my medication until i can find a primary care locally!!! If you CANT fill it DONT transfer it. Is it that difficult??? DO NOT USE VONS ON DESERT INN

Was accused of stealing???
We went there to buy a couple of sodas, but after waiting in line with 3 other customers no one was at the register so we decided to leave and grab a drink at mc Donald’s. After putting everything back in its place we started walk out and a black gentle man was staring us down and followed us out. As we walked out the door he yelled «don’t come back» which made us very confused. We just looked at each other and kept walking. We then came to the conclusion that he assumed we were stealing stuff. I don’t know why they had the time to accuse us of stealing when they have no evidence, while there were people waiting in line to get checked out.
I hope they go back and check the cameras he find out how much of a dumb ass he is.

I’m not impressed with this store the vegs. Don’t look fresh some of them look like they got wrinkles the customer services is not good they are not very friendly. I have been shopping at Smith and much better, excellent customer services and the vegs and fruits look fresh and they have very good variety
But the most important is they are very friendly you feel welcome when you enter the store

I haven’t been to this Vons on Desert Inn Road at Ft. Apache Road or any Vons in many months due to the horrible service and attitude of their employees. Every one of the employees acts as though they hate their job: unfriendly, borderline rude and certainly without a clue as to the definition of customer service.
Unfortunately I had to stop there for one item today. Nothing has changed. Same miserable attitude of the three employees I encountered. Two registers open but it really didn’t matter. The two checkers could easily handle the few customers in the store which duplicated the number of cars in the parking lot (at mid-​afternoon on a Saturday).
Vons could do itself a favor by closing this and all Las Vegas stores. At least at Smith’s they value their customers!

If you’re thinking about doing the seemingly convenient grocery delivery. Think again. I was loving it, until now. After waiting 2 hours, my order was cancelled for scheduling reasons. And I wont have a refund for a week. So no groceries, and no grocery money. Just in time for my visitors this weekend. Everyone was very nonchalant about it too. Which makes my frustration even more frustrating.

The cashier, «Brad H.» was extremely rude. There wasn’t a line at this register, and now I see why. When we asked about trying our phone number, without saying anything, he points at the card swiping machine, then as I was inputting my phone number, he swipes his own card. What was the purpose in telling me to do it myself, if he was just going to collect my points? It was just dumb. No big deal though, I just don’t understand the reasoning behind it.
Then another customer puts her groceries on the conveyor belt, but since there wasn’t a transaction separator bar thing, she kept holding her groceries, which in turn kept the automatic conveyor belt going. He looks at her and says, «stop! Just stop touching it! The belt will stop by itself!» I was immediately disgusted by his attitude. Even if she didn’t know that it was automatic, he didn’t have to come at her like that! He could of simply said, «don’t worry about the belt, it’ll stop on its own,» or something according to that. His attitude was completely unnecessary.
After he bagged all of our groceries, it was very evident he just gave no f**ks today. He put my bananas with all the canned goods, my meats with my vegetables, and my juices and bottled products with my eggs; all making them heavy, and I had to double bag them myself at the end.
The store itself was just like any other Von’s. Outdated, and dusty. But at the same time, organized. If I were to come back to this location, I will not be going to Brad’s register. I don’t care if all the other lines are super long and I have to wait 30 minutes to check out. He definitely ruined my day!

We live near 2 Smith’s off Decatur and we can get to an Albertson’s when we need a better place to shop.
I said to my husband– «shall we go to Vons?»
He got to the store (we liked our local Vons in SoCal) and meandered around looking at the departments. Of course the nicer stores are put where the $$$ is to be spent. We whipped our Vivino apps to evaluate wines, bought food for the week and felt clean and happy.
We like the people working in our 2 local Smith’s but Jeezus why are these stores so janky? Tired, lacking some special items and just not enjoyable.
We may not make it here each week but we noticed the difference.

I visited this store about 6 months ago and I was not impressed with the service I received at that time. The customer service clerk carried on a personal conversation for at least 10 minutes before I had to interrupt and ask if she wouldn’t mind helping me.
She seemed annoyed and was actually pretty rude to me and I had decided to never visit the store again. After discussing this with a few of my friends, I was told this is actually the worst VONS in the city.
But just like all other businesses, I decided to give them a second chance before writing a review.
Today I ran into the store just to get a couple of things real quick because I was on that side of town. It took me less than 5 minutes to grab what I needed and when I went to the checkout lines there was one lane open and 9 people in line. The cashier took her time, looked at the line continue to grow and didn’t seem to care at all.
At 11 a. M. I would suspect they had more than 1 person working and they could have opened more registers for the guests.
Very poor service. I will not shop here again.

This Is for the pharmacy only. I really love the pharmacy staff. They are all so sweet and always welcoming. Not some but all. They always greet me by name (because I am there often picking up my med and sons asthma meds). Even when I am not picking up med and just pass by for grocery they still greet me. They explain my meds very clearly and answer all my concerns. Thank you vons pharmacy for always making me feel so welcome

Great lunch specials in the deli. Make sure only Mike or Shadya make your sandwich. They are the best and always more than happy to help.

I’m not a big fan of Von’s/Safeway. I think they are way overpriced. Their selection is not near as good as their competitors. However, I was driving by this location and I needed a couple of things, so I decided to stop here. I was pleasantly surprised at how nice this location was. For once, it is laid out well, which is a problem with Von’s/Safeway. They had good selections. They had some decent sales. And the staff seemed very friendly. I live in the Henderson area, so this store is not convenient for my everyday shopping. However, this is the kind of stores Von’s/Safeway should be implementing. If all their stores were like this, I wouldn’t mind shopping there more.

*they have a redbox here
Seriously Von’s, step up your game! Ever since Walmart started selling produce and groceries, I’ve noticed Von’s and other chains start to slack hard. The fresh produce here is not fresh, wilted, rotting, bruised and definitely on its way out. There is no one out there tending the vegetables and presenting them like they used to. Either that, or this location is just slacking. Being a 24 hour location, doesn’t mean you have to turn into a dingy, dirty, and ghetto rest stop. Also, cigarettes here are $ 2 more than Terrible Herbst down the street.
Oh and that mini casino inside is creepy. We walked in to check it out and were scared by the lady sitting inside tending the slots. She was not friendly or welcoming at all. That’s a shame to see Von’s not caring anymore.

I’m in this store almost on a daily basis I stop to get a bagel and a drink on my way to work. Place is nice and clean and the employees are very nice and helpful except for a couple of them. It’s very organized and they seem to run a tight ship. Remember to use you Von’s card otherwise they are pricey!

This is my default grocery store. It’s clean and usually has everything I want. It’s 24 hours. And if you shop here. Be sure to have a Von’s card, otherwise you will over pay for groceries.

This Vons, as far as Vons’ go, is definitely below average. There was a horrible sewage smell emanating down from the HVAC venting as we walked in, and the overall store seems to be in a general state of decay.
Further stars lost for not offering a self-​check option, which I find saves me a lot of time, especially when all I’m buying are two single-​serving ice cream cups. :-P
Our checker was pleasant, but definitely tired. Next ice cream run will probably be at Albertson’s — but thanks for saving us this time!

Quick, convenient, and well stocked. Sure it is a little more expensive than Walmart, but with lanes that are actually open and customer service persons who actually perform customer service there are certain times when I’d gladly pay 10 cents more for the same item — Wednesday morning when I ran out of Orbit Sweetmint being one of those times.

Made to order sandwiches in 3 min or less for $ 5.49 each!
I love Vons! I am always happy with the produce section and the quality of the items are always very good. I use a lot of veggies for salads and grilled vegetables. In the summertime, I love to take a whole sweet onion (like a Maui or Vidalia) and cut into rings and grill them. Grilling the onion brings out the sweetness of it and it tastes wonderful on a burger or mixed with other veggies. I bring a lot of fresh fruit to work or on my way to the gym.
My only suggestion would be to make the plastic bags in the produce section easier to locate. I am not the only one who is having trouble finding them. While I was looking, I saw another customer looking for the bags as well. The produce area is appealing the way it is arranged. I would just like to see it be more user friendly.
I found some interesting bread on this last visit called Ezekiel 4:9 bread. It uses no four, has a low glycemic index and uses sprouted grains. I ate a piece with my breakfast today and it was very good. It’s a very interesting product. The store stocks four varieties of this bread like Seasame, Cinnamon, Regular and 7 Sprouted. Give that bread a try. Pretty interesting concept.
I also like the good quality Prmo Taglio meats and cheeses available there. It makes all the difference having the good quality ingredients in my dishes. I purchased some Genoa Salame for a panini and also some baby swiss. I can’t wait to eat my panini!

I’ll just get to the point, take your business else where.
Ever been judged? Felt like 2^nd class? Well, this is where you can be.
Came here with a friend who recently had a baby and was on maternity leave. She had been approved WIC and was already self conscious about using it. I told her it was nothing to be embarrassed about that, the program is there for individuals who needed it and she wasn’t abusing the program.
Walking in we went around the store to gather the WIC items and I noticed it was difficult to decipher the WIC items from NON WIC items. I’ve noticed in other stores while walking thru (such as Albertsons, Food for Less & Smiths) that they have the shelves properly marked so that when I get in line, if a person in front of me has WIC there aren’t any problems. I like simple transactions and I’m sure WIC members do too.
So as we walked up to cash register 2, the lady tells us with an attitude «Oh I dont take WIC». Confused my friend says, «Okay well where do I check out then?» The lady says on 5. I look down the line and notice that lane 5 isn’t even open. So, we go to lane 5 and wait, no body came or anything. I tell my friend to hold on i’ll get someone to help us. Yes, I’m the one not afraid to speak up. (As my mother in law calls me, a tiger. She never speaks up for herself either). I find a manager and tell her we have WIC items and she says that they aren’t doing WIC today. UM WHAAAT?! I thouhgt that was illegal. You cant turn down a WIC member.
My friend gets annoyed and say meekly, lets just go. I being the eye of the tiger hha say no thats not right. She hushes me up and we leave and go to a different store.
I being upset call for my friend the vons headquarters. Yes, I’m not afraid to stand up for something I believe is wrong. Turns out, I was right. it IS illegal. The man named mark on the phone tells me that the manager should have given us the items for free because it wasn’t my friends fault that vons wasnt accepting WIC.
Hopefully this doesn’t happen to other WIC members. If it doesn, stand up for yourselves! Only cause i wont be there to do it for you ;)

Like this store, if I did the grocery shopping I have to admit, it would be Von’s, I don’t know why, I just like what I see. Some prices seem the same as other stores, and the quality of the deserts seem above most. I also like the fresh deli items.
But since I only come in for an occasional desert for the work party, or get something for lunch that day, I don’t usually buy a lot. My husband does enjoy the deserts and we do come together from time to time to hunt for that perfect pie or cake. They sell most by the slice, so instead of getting a big cake for just us two, we get a smaller piece and share.
The store is clean and kept, the staff is friendly and courteous and its on my way to work, very convenient for me.

Came here after one.
Quit and clean.
Can’t complain about prices or customer service.