Vegas Hot! Yoga & Pilates Studio

Even with new owners this place is still a scam! I just called today and spoke with Alex the manager and told him that my membership expires in 2 days. I have a balance on my account because they only do $ 10 minimum deductions now. According to the new owners their system does not even allow a credit back to my cc on file (keep in mind they were able to take the minimum service fee in a single transaction before). Now im having to dispute charges with my credit card company because this place doesnt have their shit together! My suggestion: Do Not Waste Your Money Here!!! How are they not able to give my credit back (theyve had my cc o file for the past 3 years now)??? They basically told me i could transfer the funds to someone else there (idk anyone there anymore because they have all left this shitty place) or i would have to force myself to take another class in this dirty, inconsiderate studio! I dont even live on this side of town anymore and would never drive to Vegas Hot just make use of my credit. Id have to pay more money!!! Some way to do business!

Two stars only because the instructor was good and got me sweating. Minus 3 stars because of the facility itself and costumer service. I understand if there is remodeling going on… Or is there? I’m not sure anymore. But direction and information at desk would be helpful. Not only pay for class and sign up. Was he busy? What else is he going than checking people in and guiding? Costumer service maybe?
Walking in, the guy at the desk looked more confused than I did. Signing in was easy I did that myself on the computer. The guy didn’t know if I needed a mat or not. I paid for the class & Matt. I wasn’t given direction of where my class was I had to ask where it was after walking away and also where I could leave my stuff. The place is big, a bit of simple direction from the desk after knowing its my FIRST TIME would of been nice and welcoming right??? I think so. «thank you, your class will be up the stairs to the left, room name is _​_​_​_​_​_​, you can leave your things at the lockers here.» Simple right?
Now, the room upstairs was… To be nice… Disgusting. My rental Matt looked about 10 years old. I didn’t want to lay on it. I only ended up here bc it’s near my parents where I stay when I visit Vegas and I need a place to visit when in town. Won’t be this one!
The place wasn’t welcoming from the entrance. It just wasn’t for me. It’s not instructors fault, it’s management and business owner. That class room upstairs… Oh man. Not pleased.
I apologize but maybe this can help keep new comers even if the place looks like that.
welcoming costumer service.

I’ve decided to cancel my membership because I’ve recently moved far from the studio. I had paid for a yearly membership and upon cancelling I was advised that there are no refunds (!!!). I was told that they do no refunds and its stated on the contract. The service and classes were low quality and inconsistent, the fees ridiculous and the facility poorly kept. The only good part is Paula’s class. The studio is empty for a reason… Keep away and go to trufusion instead, I know I am

So I used to go here when it was good.
I stopped because it got dirty, the staff stopped caring and all of the good trainers went elsewhere.
Some time went by and I heard they vamped things up so I decided to give it another shot. They talked me into signing up for the year for $ 300. I really wish I hadn’t.
Since I’ve signed up I’ve been just three times because I’m NOT IMPRESSED. In fact, I’m grossed out.
1. It’s dirty. I’ve never seen anyone cleaning ANYTHING. The floors in the room are this weird material it’s like how do you even clean that? I’ve never seen it done. I needed to shower after a class and that locker room is disgusting. I don’t think they’ve ever cleaned the curtain.
2. When I came in I forgot my little card and he didn’t even check my ID. It’s like anyone can just say a name and boom you’re in. He also didn’t charge me for the towel or mat, which is inconsistent with the other times I have gone and they do charge. So that’s annoying– but I’m glad I don’t have to give them any more money.
3. They make you (yes, make) tip the instructors. Clearly because they can’t afford to pay them what they deserve.
4. I hate to say this. But I prefer that my instructor to be in better shape than I am. I want to look at their body and be encouraged to work harder… And the last time I was there, this wasn’t the case.
I want my money back.
Fingers crossed I don’t get some weird infection.

I went today to have orientation and possibly sign up for membership since it’s close to my house. I got there at 10:05am and the orientation started at 10:00am. The only reason I was 5 min late was because I couldn’t find the entrance to the place and I had to drive around having to figure out where to get in from. As I got there, the front desk guy informed me that orientation just started and I can go upstairs and join Nikki (the person doing the orientation). From that point on, I have never ever been treated so bad in my entire life. Nikki had a major attitude and spoke to me in the most rude and condescending way possible. I won’t even bore everyone here with the details but this is not how you treat potential members on their first visit to your club, when all I wanted is to have an orientation and sign up. Plus we are at a Yoga studio where everything is supposed to be zen anyway.
I do hope that the manager Alex can get in contact with me so I can go over the details with him as this type of behaviour is unacceptable if you are trying to run a business and attract new members. Also, my friend who is going there and recommended the place to me is going to cancel her membership after the way I was treated today. And I will make sure I tell everyone my story, too so they never have to go tru this like I did.

I travel to Vegas for work frequently (talk’n 1 – 2 times a month for no less than a week at a time) and in addition to scouring Unilocal had received several recommendations to try this studio. Already excited I was even more thrilled to find a «1 week free trail» offer available through Unilocal; however, upon arrival the front desk agent quickly advised «…that’s only for locals!» yet nowhere on the offer was that stated. She then countered that «…it was for a 10am class where a you had to take a tour». Giving her an odd look she then stated, «…well I don’t want to get in trouble with my manager» and proceeded to call them at 5:45am (which they obviously did not answer). Long story short I paid the $ 16 (+$ 30 in cab fare each way) to attend the 6am class, got sweaty, but will not return. Namaste

I’m not to big on reviews unless I really hate/​love a place. I don’t like to take the time and say something with out some sort of impression good/​or bad.
I always thought yoga was for a certain type of person. Me not being one of them. I was so wrong. I took the Yin class with Brigetta and I can’t say enough positive things. I’m a very hyper ADD person. I didn’t think I would take something like this so well. I thought I would be counting down the minutes but I wasn’t at all. I was so comfortable. And relaxed. The class was everything I needed to put my mind at peace. She was AWESOME! I She corrected me and guided me to do the correct poses (which were easy, btw I’m just physically retarded) haha .
The studio was clean. The bathrooms were clean. Front desk was helpful. I’ll be back for sure :)

Most of my Unilocal reviews are positive because I seldom feel compelled to complain about a business even if my experience is dreadful; however, my situation with Vegas Hot! made me so disappointed enough to leave this here.
Let me preface with the fact that I used to frequent this studio years ago when I used to live in Las Vegas for the first time. There are a lot of pros such as frequent classes from early morning to late night, a good variety of different styles of yoga and other workouts, plenty of rooms, and upbeat instructors.
I recently made the decision to move back to Las Vegas, so I had called about their «Black Friday» deal several months ago and there was a very nice girl on the phone who told me that there’s no rush because they were offering the deal through Christmas. This was extremely convenient for me because I hadn’t moved to Vegas quite yet. She even said I can purchase it and wait to actually activate my membership until after I move and settle in. 5 days before Christmas, I called to purchase the offer and a different person informed me they are no longer offering that deal. I explained to her that I planned on purchasing it about a month prior but was informed I had plenty of time so I held off. She debated for a little saying they had to let go of a lot of their staff because they weren’t correctly doing their jobs. She remained mostly professional and eventually was able to connect me to the manager.
When it comes to any business, I do not hold grudges against the workers under bad leadership. Management, however, is a different story. How a manager handles an issue says a lot about the representation and true nature of a business. Basically, I spoke with the manager and he told me that because of my unique situation he would speak with the owners and get permission to honor the original agreement. He took my number and was cordial on the phone. Weeks later, no call. I called to follow up and another employee I hadn’t spoken to in the past answered. I calmly and politely asked if there is any update on my membership. She had a lot of attitude and made an offensive comment that I don’t even want to leave here. She went and spoke to the manager letting him know I was on the phone and he didn’t even come to the phone. Instead, she told me there’s a note of the past conversation between he and I that states he had informed me he cannot do anything about my situation because the deal has ended.
In the end, no thank you on that deal anyway. I would rather pay 4 times the monthly membership fee at a studio that is actually hospitable to its patrons. This entire experience has left me heartbroken because I’ve spoken so highly of Vegas Hot! and couldn’t wait to return when I moved back. It’s a real shame.

I haven’t been back much since the new ownership took over. As far as I’m concerned, not much has changed. Service fees are being charged due to the people who get the membership for $ 199 per year. FYI, I paid in full almost $ 1100 for a 3 year membership and have not make use of this because of having to pay extra on top of the membership I’ve paid for. It’s unfair to me and to those who have been members here for years prior to these cheap ass promotions they are recently offering to others. I’m being ripped off and just thinking about bringing them to court and just get a full refund since I don’t go often due to a breach in my contract.

I have always felt that the owner was a little shady… all the top instructors have left… there’s a reason for that… he’s always requesting money, his customer service sucks, has signs everywhere reminded you to TIP… Who does that? A desperate operator… he’ll be out of business soon enough…
I suggest showing up to every class with a 199 pennies… in a plastic bag… And requesting a receipt…
Here’s an UPDATE
got this email today… can you say DESPERATE??? Here he is again… requesting money… read below
YOUR BILL — is being REDUCED! (Open ASAP to see the changes)
Vegas HOT! Yoga and Pilates
Wed 10/​14/​2015 11:44 PM
Inbox
To:
rickl
WE TRULY APPRECIATE YOUR COOPERATION WITH THE RECENT CHANGES…
AND WE WANT TO KEEP YOU HAPPY
SO…
BEGINNING NOV 1ST ALL $ 69.99 MONTHLY AUTOPAYS WILL BE REDUCED TO $ 39.99 PER MONTH
AND…
YOU CAN RENEW YOUR ANNUAL MEMBERSHIP THIS WEEK FOR JUST $ 199
UPDATE Jan, 2016
They made changes to the management… and apparently the owner as well… The place is back to the way it used to be… Great energy, great vibe, plenty of classes, the instructors and staff seem happy… I avoided this studio during all the drama for a few months… a friend called and said some changes were being made… And to my surprise… it was true… good job Vegas Hot and Sean the new business Manager… positive changes are obvious and evident…

I have been going to this place since summer of 2013. I have seen it change tremendously, good and bad. (They have new management! So this time, change might be good!)
GOOD: The instructors are the nicest people here. Their motivation and consistency throughout the class helps you get through it a lot easier! And they make it fun as well! I love taking the pilates and bootcamp classes with Christine, Alexis, Yuko, and Diana (yes she’s back!!). The Titan room is as good as it gets. It has a big open space. No more squeezing 70 people into a smaller room where our mats were 2 inches apart!
BAD: They are inconsistent! Changes made all the time, from the pricing to the scheduling. Also, a downside about it is that I have witnessed many good instructors come and go including my favorite, Danielle McDonald. She was the best, and taking her class has given me the best results in my fitness journey. Another thing that I noticed is that they needed to step up with their cleaning. I know its a sweaty place so I expect some muskiness in there, but MAN its gotten worse. Then I realized I never really see anyone cleaning the place so that explains why.
I stopped going after October, when they began charging for tip, and calling it a service fee. From there, I wouldn’t have been surprised if the place shut down. It was sad to see it turn into a negative place where there were complaints from customers everyday.
***BUT now, they have new management and I am seeing some improvements (cleanliness and organization wise) so I am giving it another chance. I really do hope this place gets better!

I wish I could rate the instructor and the studio separately so if I could, the instructor (Chelsea) would get 5 stars. She was genuine, well versed and passionate.
The classes I’ve taken here are hot Hatha style (think spin off of Bikram) and it’s not my favorite style to practice. But, when I’m in town visiting my parents I go here because it’s close to where they live.
As for the studio itself, I am not impressed. This was the first time I’d been back since new management took over. The studio set up is confusing and feels unorganized and dirty.
My biggest complaint is the service charge. It’s only $ 2 per class (on top of whatever you’ve already paid) but it’s the principle of the matter. It is not up to me to pay the instructor a live able wage… that responsibility falls on the studio. Tipping, and mandatory tipping, is in bad taste. A tip is given for exceptional service beyond the usual requirements of a job. I have yet to be adjusted, assisted or even personally greeted by any instructor there. So to be told I have to pay a service charge or tip up front is annoying.
I wish them luck and success but I’m still searching for a studio home away from home.

I’ll start with the positives:
I joined Vegas Hot in January of this year and fell in love with it! I was going to classes up to 5 times a week and really enjoyed using it as an outlet to unwind and let go of all of the stresses in my life. Julie Snow was easily one of my favorite instructors as she was extremely knowledgeable and would come around to reposition students so that they were doing the poses correctly. For Yin classes, she would use scented oils on your temples to get that extra touch of relaxation.
Then, I discovered Moses kettlebell classes and really enjoyed learning a new way to blow off steam. Moses is hands down one of the most knowledgeable instructors you could ask for. He makes an effort to remember every single students name that walks into his class.
Now to the negatives:
I noticed within the last 4 months things going down hill. My kettle bells classes were constantly being switched in location to accommodate other classes (like our class didn’t matter). We were upstairs one week, then down the next, then in a hot room the following (which is hard for proper kettlebell swings as it makes your hands sweaty). Dr. King came into our class telling us we needed to bring more people into the class or he would cut the amount of classes Moses was teach (awkward). Other students would comment about how we felt like the unwanted step child of classes.
The final straw for me was the constant tension I was feeling from the workers at the front desk. I walked in for a Pilates class and a heavy set woman working the front desk was yelling at her coworker (a bald man) in front of all of the clients. She was clearly stressed out and I felt uncomfortable for the man she was yelling at. This is the opposite of what I want when walking into a place that is supposed to help me find my zen. I canceled my membership that day. When I’m leaving a yoga studio more stressed than when I walk in, it’s not worth going.
I’m not sure what’s going on behind the scenes at Vegas hot, but I’ve seen it be an amazing place. I really hope that things settle down and it gets back to being the place it once was. All of the top instructors have left, and the day I canceled my membership I saw three people ahead of me cancel theirs as well.

I had been an advocate of this studio for years & talked it up to alllll my friends & family.
Things started taking a turn when several of my favorite instructors stopped teaching at Vegas Hot. The studio underwent a massive expansion and I noticed the number of members increased substantially.
Recently they started charging an additional fee per class, even to those that paid for a years worth membership. Although it is $ 1 – 2 per class. It does add up if a class is taken almost every day. On top of that it has always been understood that we tip our instructors for the class. The fact that they charge the tip upfront does not sit right with me. It’s like going to a restaurant and automatically being charged a predetermined amount of tip on the bill (regardless of party size or quality of service).
The instructors work hard and definitely deserve to be well compensated. Perhaps with a raise from within the company from all the new sign-​ups instead of from charging already-​tipping members that have paid their yearly dues.
Breaking up is hard to do! But there are plenty of yoga studios in the sea.

Vegas hot is the spirit airlines of the Las Vegas yoga community.
You’re drawn in by what you know is too good to be true, a year membership from 300 – 400 depending on what specials are running. Score! Or so you think. Before they were just beyond pushy with tipping… And the good instructors I would, but when class starts late, when half of the class time the instructor is flirting/​favoring clearly favorite students… when the instructor just seems kinda pissed to be there… ehhh try again. Now «tipping» aka «service fee» is forced… you have to have a card on file that automatically deducts 1 or 2 dollars depending on the length of the class you attended. If you took 5 classes a week, in 52 weeks (wishful thinking… I know… but just go with me here) thats $ 520, more than the cost of membership. (never mind that were at $ 800+ for yoga here…) Its a piss poor business model. Instructors should be paid more than minimum wage, they’d probably be happier, then more people would probably come, they’d get more tips, not begotten through duress, clients wouldn’t feel nickel and dimed. Id rather have a $ 500 membership and not have to deal with the bullshit (not to mention that I’m quite leery of extra «service fees» being taken from my account from such an establishment).

The owner recently sent out an email stating that on top of what we pay for our membership we will be charged a service fee of 99 cents per each class 45 mins. or less and $ 1.99 for classes one hour or longer. He claims all of these service fees will go to the instructors and will act as tips. Similarly to how people pull over on the side of the road to watch an accident unfold, I logged onto Unilocal to see the ratings of this place plummet. The most obvious reason why this is frustrating is because none of us agreed to these terms (even though he claims we did). Tipping was always voluntary and that was even stated on the site.
He claims that these service fees are the reason why the membership costs are lower than the other studios, but if you workout regularly these fees easily add up on top of what you already pay for your membership. Technically, the price you pay for Vegas Hot! is the same as any other studio. So I’m trying to find the logic here? Oh wait, there isn’t any.
I’ve never opened up emails that made me more irate. If I can set his newsletters on fire, I would. One of his sob story emails opens up with how one of the instructors was in tears because she only got 20 cents per person in tips from a room of 200 people. Although this is sad, that shouldn’t be my problem or the problem of the members who attend the studio. This should be the sole problem of the business owners. Here’s a grand concept that needs to be introduced back to the good olé USA: pay your employees so they won’t cry. Here’s another concept: don’t open up a business unless you can afford to pay your employees. Business 101. You know… just cover your basics.
His latest email says, «P.S. For those who simply cannot afford the service fee due to financial hardship, but want to come class, just let us know and we will work it out.»
As the only income in my household and as someone who is currently supporting my mother, yeah, I’m not in the best of financial situations at the moment. But why should I as a paying customer choose to disclose that with the place I go and workout in? I thought we are supposed to get healthy and live a Zen and chill lifestyle whatever, not talk about financials. That’s not chill at all.
I give this place two stars: one because I have a heart and realize that not everyone understands how to properly run a business and two because of Danielle McDonald.
Meditate on what I just said Vegas Hot!
Namaste!

Basically here is my rant, I just got an email stating they would be charging 1.99 on your credit card as a «service fee» for every class you take. This service fee is going directly to the instructor as a tip. Not an issue, if your had cleaner rooms, cleaner humidifiers, didn’t overcrowd your classes with so many people that I get kicked in the head and can hold the persons hand who is next to me. The instructors do not walk around the room to help reposition if you are doing anything incorrectly either. Pay your instructors enough money so tipping is optional, or provide better service in the class room so mandatory tipping can be enforced. Apparently, if an instructor is only getting tipped 20 cents a patron after teaching 200 people in three classes… Then… Maybe there’s something wrong with the instructor? Maybe cramming a room with almost 70 people isn’t a good idea either?

My friend and I were in a weight loss fitness challenge, and so the week before our final weigh-​in, we had the bright idea of sweating off the last few pounds through hot yoga. Luckily, Vegas Hot! offers a free unlimited week to all new clients after taking a brief studio tour. There’s also a Groupon available that allows you to do a whole month for only $ 30. Be forewarned that you can only do one, so choose accordingly.
EXPERIENCE: I was a total newbie to hot yoga, and of course, I had chosen the hottest class (in the very literal sense to the tune of 105 degrees, 40% humidity) to attempt on the first day. I honestly thought I was going to melt, wicked witch of the west style. This class was called Venus and it made all the other classes I tried that week feel like a walk in a breezy park. Surprisingly though, Venus yoga ended up being my favorite as I attended 3 times during my trial period. It felt so good to sweat and it taught me discipline. I also tried Yin (relaxing), Hot Pilates (challenging), and Hot Sculpt Express (meh).
CONS: The way they blast you with reminders and signs to tip is a little unappealing. The place itself looks so disorganized with its 2-​story layout and back entrance. The front desk is located upstairs, and some people I encountered working it weren’t that friendly. It felt like the place could use a little sprucing up and sanitizing down. You wouldn’t notice unless you had another studio to compare it to. In my case, I’m comparing it to TruFusion, where it looks a hell of a lot nicer and cleaner. Like a freaking health club spa! Additionally, TruFusion has cheaper rates if you’re a student, which Vegas Hot! conveniently leaves out of their «Dare to Compare» board that lists their competitors.

Have a sudden interest in Bikram yoga? Or hot classes?
Try this place out! Before you do, go on to Groupon and purchase their 1 free month trial for $ 30! It’s such an awesome deal to explore this type of exercise for a great price.
If you decide to purchase the Groupon, you have to take a tour first in order to activate it. One of their workers will give it you a brief walk-​around after you officially register via their website. You’re able to start a class immediately after the tour if you wish.
The only 2 classes I’ve tried was their Hot Sculpt and Hot Pilates. Both of these workouts were pretty intense when I first tried them. The Hot Sculpt uses weights which are provided by them. If this is your first time trying Bikram Yoga, don’t feel afraid to take a break to catch your breath. If you need to sit down or take a drink of water — feel free to! You’ll realize that a lot of people actually take breaks. If you want to take a specific class or go to a class taught by a specific instructor, access their website and they have a schedule up.
The facility itself isn’t the cleanest compared to other Bikram Yoga places. However, their prices are unmatched. The cost of these classes in general were the main reason why I didn’t start this sooner. I can firmly say that I will definitely look into purchasing their deal for 10 classes.
Bottom line: purchase the Groupon to test the waters at this place. You won’t regret it!

Been a few years since I reviewed this place time to update.
I used to live this place. Now well I can really tell you about today but last summer it had took a turn for the worse. The showers were with out soap and shampoo. I guess they figured it was time to make everyone bring thier own. The overall appeal for the place had went way disn since my 1^st review. Not sure what had changed since last summer except the price.
Yes they gave worse service lat summer when I was here and somehow have jumped the price from 39.99 and month to 99.99 a month. Not sure how this can be justified. Kind of makes me sad as I used to look foward to this place while in Vegas for the summer. Now it seems they are a bit full of themselves. Most be drinking too many of thier own expensive smoothies.
I guess I will pass on this place. Sad to see something I used to live become this.