The Home Depot

Encountered sales rep asking for gas fireplace burner and he said that he worked their 23 years and they have never carried them. I bought one two years ago there. This was like a trip to the twilight zone. Next associates sent me on wild goose chase Sears outlet and RC Willey. Some of their workers are very sharp but not these three dummies.

I came to this place after driving around a bit looking for the best deal on a Christmas tree with my girlfriend. We went to 3 places before coming here and realizing that this place has the best prices and best selection of trees in vegas!!! I will always come here every year from now on to get my tree. Now I must talk about the service. Chris C. (Who was working the tree lot and also works the paint department) gave me the best service i have ever received from any business. He had a very positive and fun attitude. While my girlfriend and I were choosing which tree would be best, we were watching him make jokes with a family that had kids and were making the whole family laugh. He definitely brings the Christmas Spirit to anyone he encounters. I currently work as a retail store manager and would love to snatch him up if i ever get a chance lol. So to end this review i will leave it as Chris C. is a outstanding employee and should get the recognition he deserves

Home Depot for remodeling is a much better deal than what Lowe’s offers love has screwed up on a major project and Home Depot is correcting everything finding everything that I need to redo what Lowe on Eastern screwed up call the CEO for Lowe you get screwed Home Depot has installed other things for us and has been a much better and much better price then Lowe’s Everett at least they have been in the remodeling business and do not hire handyman to fix and do work.

I needed a custom piece of AstroTurf for my yard. I found rolls of it at the back of the store but had trouble finding an associate to cut it for me. There was only one person in the department and he was on the phone taking an order so it sounded like he would be awhile. I almost left in frustration when Tom and Sergio Jr came from another department to help me, even though they didn’t have to do that. I am very thankful that they came to my rescue!

The paint counter here SUCKS. I have to practically beg for help and even when asking a specific question I can’t get enthusiasm or willingness from these people. I’m not handy by any means so I come here looking for some real advice and I feel like I get brushed off by the employees. Yesterday I came looking for paint to paint a door in my garage. I went to the employee and said, «I have a question,» and I swear, he looked at me and walked away!!! Did he not hear me? Or are the contractors and handymen of the world way more important than the inexperienced woman? My money is green just like their’s! Anyway, I googled my question and got the answer I needed… yes, I should use a high gloss paint in this area. Bought my paint and got out. Anyone have any tips for someone who’s never done a single brush stroke in her life?!? LOL.

Very bad service don’t shop there and don’t buy one of their ceiling fans. Home Decocator I’ve had nothing but probably and can’t get any help

We’ve been coming here a lot lately as we just moved into a new place. Most of the time we find our own stuff or wander around until we find it.
This most recent visit gets 5 stars because of one employee. Walter. He was so incredibly helpful, knowledgeable and made the whole trip very worthwhile. He is an example of an exemplary employee. Home Depot is very lucky to have him. If you have any questions about LED lighting or etc he is definitely the guy to ask. My boyfriend is an electrician so he was very happy to have someone so knowledgeable to help us.
As far as the store on a whole goes it is a pretty good location. We’ve been able to get scrap materials for free or cheap and are usually able to find what we need. Store is pretty clean.

Although the hold time was still extremely high and I had to go through a few departments to find the right person, I was finally put in touch with Coco in the Install Dept. She personally called the installer to check on my work order, then called me back a day later to make sure the installer had been in touch. She is an amazing asset to that location.
The installer came out and was very upbeat and enthusiastic. He made it a point to explain what he was doing and why, so I might be able to troubleshoot in the future, if necessary. We are good to go!

Talk about a wait! Just waiting on paint, and it took about 30mins! Going elsewhere next time. Customer service leaves much to be desired.

Very, very poor customer service. Dog poop was left in an aisle. No staff put a cone out or anything to warn customers. My buddy accidentally stepped in it and I heard/​saw staff saying, «ohhhhh he stepped in it!» So, they were aware of the problem. I was shocked that no management or staff came to appologize. One of the worst customer service experiences I have had.

Aaaaand they’re at it again. Placed an order online and when I tried to pick it up, I waited more than 20 minutes for someone to help me at the desk, when he got there, they were too busy and couldn’t take care of me so I left. Apparently this is not a one time problem.

Buyers beware! You will be enjoying your shopping day and low and behold… you will get solicited to purchase solar systems! Home Depot now allows this company to walk around and interrupt you… literally this guy walked up to numerous people in the gardening area… I will not be shopping here any more. This is very obtrusive! Bad decision management!

What can I really say about this place other than the fact that most people know what you can find at a Hone Improvement store. Well, from what I can tell you is that it seems like there is definitely more of a variety of items at Home Depot compared to Lowes.
I can also tell you that I have been here plenty of times and no matter which sales agent you run into they are more than willing to help you. I would have to say that most agents I run into are very knowledgeable. At times it is difficult to find someone but it’s really not that bad. One tip I do have is that if you are not completely sure what you need to purchase to complete your home repair, take a picture of said issue and show it to the agent. This would assure that you get what you need the first time and your not wasting your time coming back and forth.

Bought some painting supplies and the guys working there are super awesome! Thanks for your help today and also thanks to my associates in the aisles! I was in and out in no time!

I love that I can bring my dog here first off!!! It’s such a fun outing for us dog people.
Anyways, on with the good stuff. I walked in with random plumbing pieces from dumb plumbers hoping I could figure it out… Unfortunately I did not. My plumbers are not very good with instructions and I am just not that familiar with Plumbing.
I walked in and asked for help I was directed to the plumbing isle where someone would be able to help me. Thank goodness!!! I want to say the mans name was John. John was apparently a plumber for a long time before becoming a Home Depot employee ((yeessss)). He helped me get every single piece I needed and at one point I put him on the phone with my plumber. He pretty much schooled my plumber. I loved it! I would not have a shower without him. He was so incredibly helpful polite, land smart. What a great asset to the Home Depot staff.
Made my day and shopping experience. You never think things are going to be that easy.

My experience at this Home Depot really wasn’t THAT bad. What really left a sour taste in my mouth was when I was asking a store clerk if they sold any garage door remotes. She gave it a split second thought and said «no» she didn’t bother to check and just stood there as if to say I should probably try somewhere else. I was literally about to leave when I thought to myself… «This can’t be right» so I went back in and found 2 other clerks who were very polite and helpful and directed me to the items that the other clerk Esther, had so blatantly claimed that they didn’t have. This was the only thing keeping me from giving this place 4 stars. Otherwise it was a great experience with the other clerks and I was able to get what I had needed.

The people that work at this Home Depot is what makes this place great. I’ve had many interactions with the staff over that last 5 years since I’ve lived down the street and they are super helpful and nice. I have never had a bad experience here.
I have had some major projects that this home depot help with. From carpet and Pergo flooring, new Trex Decking, new front door, new fridge, new palm trees for my back yard and many smaller items. See pictures of my finished projects. Special thanks to Jorge for the deck and Mark for the door.
I’ve rented the truck from here many times and they make it a super easy process. The Customer service Desk is always fast and courteous.
Keep up the great customer service.

Nice location by Eastern and 215. Was convenient for me when i had to get supplies for repairing up a rental house we have on that side of town.
Good prices. Usually have everything in stock.
Had to stop by here to pick up a little more wood (miscalculations and miscuts … luckily it was a less than 70 cent piece of wood) while at a friend’s house borrowing his dad’s mitre saw. Their layout is a bit different from the location im used to (Flamingo and Ft Apache) but it wasnt hard to find everything. Give or take, almost was just a flip…

Customer service at this location is questionable. I could not find anyone in the lumber department and decided to call the store on my cell phone. After going through the menu I finally got to a guy who worked in this department. He said he was busy doing some type of training and would be there as quickly as he could. Once he arrived, he was very helpful, but in conversation it appears his department and the store is very understaffed. People seem to get promoted and moved to other stores and then they don’t replace people here. I have been to this store on several occasions and normally have had decent service but that has been up close to the customer service counter not in the back corner of the store where there are no eyes.
Like I said, the rep was awesome, helpful, answered my questions and got the items I needed. I will return to this store, but the one on Marks has much better support.

I just purchased a house in the area so this has become my second home. I really like this Home Depot. I’ve already been there multiple times in the past 2 weeks and the associates are almost always friendly and helpful.
Just like any Home Depot they have a huge selection and they don’t hassle you or give you a huge attitude if you need to return something.
I look forward to coming back here again and again in my new neighborhood.