The Home Depot

I went looking for the Lifeproof carpet along with install quotes. Angela was the most patient person in the building. After we finally decided on texture, color and thickness of carpet, Angela described to us the measure and install process clearly. After she tried to get us the best deal, we walked out of there very satisfied and with a scheduled date with the measurement crew for our new carpet.

The service in this store is horrendous! Waited 35 minutes for assistance in major appliance department. My many requests for help in purchasing a dishwasher were ignored. Store manager would not come to customer service desk to speak with me. Never again will I shop this store!

Margaret and all the workers at the returns were so snarky. You will never catch me at this Home Depot again. RUDEST EMPLOYEES EVER

Boyfriend and I went here to buy what we needed to repair a few apartment damages. As soon as we walked in, there was a greeter who right away asked us if we’re going to need help finding what we went there for. Throughout the aisles, you’ll find MANY shoppers being helped by an employee. Always a plus to see great customer service unlike most store where you’d have to track down a worker! This store is pretty clean but I believe most hardware stores are kept organized throughout the day. OH! Also, if you do need help finding a specific item but don’t want the help of a worker (which I highly doubt. Haha), you can go on their website, search for the specific item (s) and it’ll give you the exact aisle to find it in! (:
Let me add in. They price match too!

I went inside asking if I could return a leaf blower I had bought. They looked at me weird and gave me a hard time about it. I literally had to convince them and beg for me to return it before they directed me towards the other entrance which is where they do returns.
I walk over asking to return it with no receipt and they called over the «store manager» and wanting to go through the video tapes saying I was stealing…
They where so sure to tell the manager I Came from inside the store and I’m trying to trick them. I even told them to ask the people on the other side who directed me over there and they told them that they don’t remember me or me bringing anything in…
Turns out they went through all that trouble and the leaf blower had a Lowe’s label on it… Forgot that I had bought it from Lowe’s. But I like that I had this experience because I’m not returning to Home Depot anytime soon with that kind of rude staff.

Wow as a long time Home Depot customer I am sad to say this store has made me move all my business to Lowes. Chris is customer service was so rude and new return policy is horrible! I won’t even shopping at Home Depot anymore

Best place for a weekend Mr. Fix it like me. I’m there all the time so I feel like I’m kind of an expert at reviewing this store. The staff is always helpful when you need it if you tell them your ok they leave you alone. They have a good selection of products. Better quality then their competitor also better prices then their competitor

Everything we need for home products, yard improvements, upscaping, making chicken coops and doggy doors.
The staff is hit or miss. Either friendly and helpful or stupid and lazy, no in between.
They sell outdoor plants, great selection, well cared for, and usually clearly marked for care.
They sell indoor plants, seems like the same selection every time, every store.
Most have a good selection of parts, this one included. Only a couple of kinds of soil though.
There is a rental area for pricey tools, so you don’t have to buy it ton use just once.
Snacks and cold drinks next to every register.
It’s like Disneyland for lesbians. They should put a Starbucks in on weekdays, we could all meet, discuss our next project? :D

One star for the night shift. If you need any service at this location make sure you’re here when the sun is up. The evening shift is less professional than the local 7 – 11.

I’m offering 1 star based on a ‘special’ Home Depot is offering on flooring installation. I’m assuming their work/​craftsmanship would have been acceptable. I don’t know for sure because as much as I wanted to get this project over with, I couldn’t bring myself to see this special as anything but a bit ‘scam-​like’ :(
The special said: $ 498.00 for installation of laminate flooring in a space 1000 sq ft or less. Removing existing carpet/​flooring would be extra. My space is 800 sq ft and I had a local handyman pull the existing flooring.
Second part of the ‘special’ required I purchase laminate from them that was over a certain price ($ 2.59/sqft)
That was fine, was a bit more than the laminate I had picked but I was fine with trading up a bit and getting the required laminate– happy to do it.
At time to close the deal :
Materials $ 2300.
Installation: $ 1500.
What happened to $ 498?
They were very nice in explaining the additions installation steps that bumped the ‘special’ $ 498 price up $ 1000 to total $ 1500.00
To top it off, the contract advertised that I had received the $ 498 installation special which they boasted normally sells for $ 1500.00!
Ummmm, ok… So I’m paying $ 1500.00 for a $ 498 special that is usually $ 1500.00.
Just doesn’t seem like an honest representation.

In on isle 16 wanting to get a key made… No one is close. I see 3 workers on isle 23 chatting it up having a good time. I see one see me see him see and does nothing about it. I had to get help from the self checkout lady

I came in today to get something really small (spare key) and browsed the aisles looking to do some research on mini fridges. The brands available is very limited in this niche category (Magic Chef and another brand I never heard of).
I really don’t like the design of any of them, as the tiny freezer in these is 99% to say there is a «freezer» and that is it. But walking around checking this and the full size fridge, I came upon a 3.5 cu tf mini fridge with green tag marked down, and is «damaged». At a regular price of $ 160, and discounted to $ 100, it was a decent deal I couldn’t pass up.
After deciding to buy it, 2 store associates assisted me in locating a cart and loading it, so I can get it from the back of the store to the checkout counters. Once I paid and was outside, another associate saw me in the parking lot and helped me load it into the backseat of my car. So service was great today.
So far pleased with my most recent trip to The Home Depot. 4 stars.

Never have I been so annoyed at Home Depot. And I love this store. First I was a little bothered by waiting 10 minutes for someone to cut wood for my for my apartment Windows, (I’m a little girl with some theft issues). And finally Ryan helps me while «wood man» is on a forklift. I get it. You have to put shit away. But I’m waiting. With money in my hand and you don’t want serve me. Wah wah wah, I know I sound so high maintenance. Then, I go to self check out after not wanting to deal with anyone, and this chick «Mary» I believe starts getting my «big items» that consist of Bounty? sticks of wood? Really? You’re just thinking I’m going to steal, and ringing up all my items for me, and then proceeds to ask after Ive paid and I’m bagging my items, «do you need help with that». Ugh. Home Depot, you guys need help in customer service. Never, until this visit. This used to be an enjoyable experience. 2 stars for selection of what I needed and tempted to give a whole star for Ryans customer service.

They have great service here at this location. Everyone is friendly and helpful. We went to the Lowe’s at Buffalo before coming here and was not satisfied there so we came to Home Depot. I will always come here from now on.

I had great service when I went in to buy paint for my house. The employee working the paint section helped me out a lot. I have never really bought paint for a house before so I needed a little guidance. She helped me get the right type and mixed it for me. I had all my questions answered and was out of there pretty quickly. I had great service and was happy with the price I paid.

This was actually the very first Home Depot i’ve ever been to when i moved to Vegas 20 years ago. There wasn’t that many around the town and this happened to be the closest.
I have noticed that this was the ONLY location (that i know of) that has a rental center. For those who want to rent some tools for a quick project and dont want to purchase the tool, or what not.
It’s a bit weird that not all locations stock the same things. I have 2 other home depots closer to my house but only this location had the length of screw and size i needed. The other two didnt even carry it, let alone list it. After all these years, this one has yet to fail me. Though that traffic light in front of home depot on rainbow kind of sucks and takes forever.

The average for this home depot is 3 stars and I say nay– you have not yet earned that 3^rd star Home Depot– you get 2 stars. I have been here a few times getting your run of the mill stuff– trash bags, paint, a pick to expand the hole in my basement– the usual. My only negative experience until recently was I bought a grill that came with free assembly but whoever assembles them was apparently on vacation and couldn’t do it for a week or so –so I put it together myself and am now terrified that it will explode.
Last night, however, when I went to get a drink from my trusty fridge my taste buds were assaulted by water that could loosely be called «tap». Surely this must be a mistake, I mused out loud, because I had just replaced the filter not two months prior. I checked the filter light and it was not on– I was allegedly good. I tasted the water again and sure enough– it was disgusting, unfiltered proletariat water. «THIS WILL NOT STAND!» I screamed, picking up the bell I ring to alert my butler to my needs. After ringing it for about 45 minutes I realized my roomate was not in fact home and I would have to take care of this myself. 3 hours later I had figured out how to remove the filter and was looking online for a replacement.
Now, according to the home depot website there were a variety of products they offered that would fit my needs. There was a name brand, a generic, and each offered them in a single or two pack. The two pack of the generic was the best value but since I’m a BALLER I planned on getting the single of the name brand because I make it rain like that. The website has a cool feature entitled «check for availability in store» and what this feature does is it allows you to check for the availability of your product in the store. I checked and sure enough– all four were available at this location.
To recap– they allegedly have 4 different products that will fit my needs in stock. So I jump in my automobile, smash the accelematrix and I’m off. At the last possible second a nagging voice in the back of my mind said, «you know what, just in case why don’t you bring the old filter with you– worst case scenario you can just throw it out in the store when you buy the new one». While I am usually a risk taker –I play the stock market, blackjack, go out with girls who live downtown– for some reason I listened to aforementioned voice and brought it with me.
I arrived at the store and by the time I had walked 20 feet had been asked by about 7 employees if they could help me. Having been worn down I said «You know what Steve? You can». I showed him the website for what I wanted and he said «No problem». Little did Steve know– there was a big problem. Apparently water filters are slightly more valuable than plutonium so they are always kept hidden or under lock and key or both. At this particular location apparently they are also kept in like 5 different locations. After walking around for some time it turned out the product was not available in store– a major defect in the «check availability in store» system. Not only was my first choice not available, neither were any of the other ones.
:(
At this point another employee overheard us talking and informed us there was in fact a secret 6^th location where filters could be found. Once we found this El Dorado of tap water it turned out they did have the generic filter in a one pack that I needed– but the price was like 14 dollars more than advertised on the website. At this point I had invested 5’s of minutes into getting it though so I bit the bullet and shelled out the money instead of ordering online/​waiting for it.
In closing, Amazon for little shippable things. Home depot for other things. This review is slightly exaggerated– but I emphasize SLIGHT.

Nice place, I just got a hard time finding help, in this huge store, I use to buy over here since 2010, but don’t come over here when it’s late…

I had to drag myself to the Home Depot again, after a few years of avoiding it. It’s not that the store isn’t any good, it’s just that when I’m in there, I always seem to buy a bunch more things that I wasn’t going there for in the first place.
But this time, I had my mind set to just buying one thing. Liquid Plumber or Draino for toilets. They had it, but the plumbing guy who worked there said that I shouldn’t take any chances using ANY chemicals for the toilet.
So he suggested buying a plumbing snake. This is why I like Home Depot. The snake was half the price of the Liquid Plumber. So obviously this guy was more concerned with me not destroying my toilet than for me to spend more money in the store.
That’s a nice and rare thing these days. Kudos for them.

Lots of random ass shit that I don’t think anyone ever needs, but regardless, they have it. I like walking around the little kitchen setups they got cause I think they’re fun and give me ideas on how to make my house not look like shit.
All in all, if you need it, they most likely have it. I visit a lot for gardening stuff, even though I totally fail at it, I try.