The Fairways

We have had problems with their bathroom sink this is going on to our second year living in the two bedroom apartment they’ve come up try to fix it 3 times same problem the water still drips so I just had to turn off our hot water in our second sink in the bathroom. The parking under the carport you needed a parking permit everyday you can look cars that park underneath there no parking permit & you can tell the office and they won’t do anything about it. Office workers will tell you, they’re out of the parking tickets every time you make a comment about cars parking in the wrong spots.

Update: Beware! DO NOT MOVE HERE! The Fairways magically «lost» our notice even though we gave it to them months in advance. My husband and I were having a brand new home built down the street so we had absolutely NOTHING to gain by just up and leaving with no notice. Now, we are in a dispute over un-​paid rent and failure to give notice and we are fighting it in court. Not only was the staff incompetent and rude, they also «lost» our forwarding address and never returned our deposit… very convenient. We were never notified of the rent we supposedly owed snd our apartment was occupied very shortly after we left… seems like they had ample notice to me. The entire situation is shady. Luckily, we have all of the documentation we need to handle this so we but I would hate to see this happen to anyone else. The Fairways is a scum-​pit in such a beautiful area. There are much nicer apartments and town homes popping up all around so please, do yourself a favor, and look elsewhere. The property hasn’t been updated in years, the staff is beyond rude and the grounds are poorly maintained. If I could give this place a negative star I would. My husband and I were perfect tenants for more than three years; rent was early, no complaints, my husband did most of our apartment maintenance himself because it was so difficult to get a repair person out there, we left the place better than we found it and owed $ 0 in fees u;on move-​out and were treated like dirt. Run!

I’ve lived here a few years. Lately the maintenance staff has had some new and totally incompetent additions. My closet shelves fell down, and caused the mirrored door to break. The maintenance man came and took my closet door and no one will tell me when another is coming in. Worse yet, the SAME shelf just came down AGAIN!!! When I went to remove all the clothes and other personal items, I just put back, I realized the «maintenance man» drilled right into the dry wall. How could he expect this to work in the first place? He should have found studs to drill into. I know this and I’m far from a handy man. The rent is extremely high for bad service and cheap materials.

Please read: It’s tempting to want to live here, the rent is okay for Southern Highlands, but that’s about all. The Fairways claims to be a «luxury» property, that might have been true 15 years ago, but not so much today. The grounds are kept up nicely, but the apartments themselves not so much. Proper maintenance is lacking BIG time. Upon moving into our apartment, I noted a long list of issues. But lets start with my washer and dryer and how it took multiple maintenance req. and 3 face-​to-​face with property management to get it fixed. My washer stop working mid cycle, it wouldn’t drain and my dryer was taking 2 hours to dry a small load. It took 3 weeks for maintenance to show up and fix it, 3 weeks of dirty water that turned rancid and made my apartment smell like a sewer, 3 weeks of not having any clean clothes. Utterly ridiculous.
Now onto a seemingly never ending list of maintenance issues: missing 2 screens (and still are), 2 burners on our stove do not heat up, tracks for the closet doors not secured, busted tray in fridge, poorly patched holes and some holes just left un-​patched (I don’t know what is worse) Super sloppy paint job (hairs and bristles from paint brushes left to dry in the paint). Bathtub surround has water damage and horrible patch job. Dents in front door, chipped stucco, lose baseboards, and broken cabinet hinges, and the cabinetry around our window seat was completely separated from the wall. I have taken on the responsibility to fix the issues myself, it’s not worth waiting 6 months for a repair, then another 3 months for another fix. It’s hard to relax and call a place home, when it’s constantly falling apart.
The apartments are noisy too. It could also benefit from modern technology, such as keyless entry into the pool areas, everything has to be keyed to get in, & a lot of the times it takes minutes of frustration before opening a locked gate. This could be a prime property, but it has a lot to overcome. Can’t wait till my lease it up!

Amazing place. The neighborhood is near perfection. The staff is always courteous and ready to help. They genuinely care about the integrity of the project.

Ive lived here for 11 months and i have had no problems at all. The staff when i signed was great and every time I’ve needed something fixed they have been more than helpful.

I’ve only lived here for a month, but I must say that so far it is wonderful. We did have an issue with our first apartment when I was told the first tenant wasn’t leaving and I was without an apartment, but management got in touch with corporate and compensated me. I thought I was going to have to wait another month, but an apartment became available and they pushed things including new paint and carpeting and got me in on my original move date. I am not thrilled with one of the employees for how it was originally handled, but management stepped in and took care of it right away.
As someone who never lived in an apartment complex, I was worried about noise especially since we are poolside, however, it is very peaceful and quiet.
As of today, I would highly recommend theses apartments. However, like I said I have only been here for a month. Maybe my feelings will chance in the future, but we shall see