Horrible service. they have no idea what they are doing. had to wait 20 mins until I got my food for pick up .!!and I was the only one in the store. the ladies here were rude AF when I asked for something.!lol
Sergio C.
Classificação do local: 5 Westside, Las Vegas, NV
Usually when you go to a fast food place the customer service sucks and the food ain’t that great either. I went to Taco Bell tonight and the employee Hunter was super friendly and nice… also our food came out great!
Joe R.
Classificação do local: 1 Las Vegas, NV
This is the first time I ordered a item and asked to have grated cheese instead of the nacho cheese and was charged .45 additional on a 1.00 item. They have no clue. I understand why they where empty. Could have cared less. I love Taco Bell but this store is a no go.
Michelle A.
Classificação do local: 1 Las Vegas, NV
Arrived at the drive thru 2:09pm took the order at 2:10 been in the lane since 2:26? That’s a long time for a drive thru.
Mike M.
Classificação do local: 1 Las Vegas, NV
Let’s start off by saying I wouldn’t even give this place any stars. Can there last night and I understood the drive through is backed up. Came inside and ordered was I told that wait time to get my food is 10 mins. That’s unheard off!!! Anyhow, I placed an order and after 5 mins I decided to get my refund back. Im not sure how they hire the employees but my receipt clearly says what I payed for. The guy ended up refunding me back a different amount than what I payed for. Clearly he didn’t have any math skills at all and I demanded to get back what I payed for! Worst Taco Bell service ever!!!
John V.
Classificação do local: 1 Las Vegas, NV
Horrible! This is the third time I tried this particular location. The third time I have left disappointed. I got a chicken burrito and it was the size of a rolled taco from Roberto’s. I am not complaining about money here. I ordered the deal«A» which is a chicken burrito, drink and a bag of doritos. For the third time I got this burrito the size of a frozen taquito along side of a flat soda. Don’t come to this location!
Quincy V.
Classificação do local: 3 Las Vegas, NV
I would’ve put 5 stars, but since Hunter(who I assume is the super friendly guy who engages in his customers more than your typical employee) isn’t there anymore, I’ve noticed a drop in service quality. Nothing wrong with the food, it’s just that I feel like my visits aren’t so upbeat anymore. Oh…and you guys are getting really stingy with the sauce. I usually put 2 packets of sauce for every item, and I’ll be lucky if I get 1 per. I’m sure it’s a cost saving measure.
Jazz C.
Classificação do local: 5 Las Vegas, NV
Omg best Taco Bell ever. Awesome service from Hunter !!! Food is made right and line is always quick !!
Micheal K.
Classificação do local: 5 Southwest, Las Vegas, NV
This is my favorite Taco Bell. The service is amazing!!! Everyone is so nice and sweet. I actually applied to work at this location because it’s so amazing! Jeff is the best!
Gene S.
Classificação do local: 1 Las Vegas, NV
It has now been almost 11 minutes and two cars in front of me and I have plenty of time to write this review on how slow the drive-through is. Trying to come here for a quick bite during lunch now I’m gonna be late going back to work.
Jess D.
Classificação do local: 5 Las Vegas, NV
Great location right on my way to work. I’m usually a Del Taco person, but what Taco Bell misses in flavor(IMO), this location makes up for in its people. Even though I’m only in about once a week, if that, the staff know me by name and are very friendly. One cashier in particular is definitely fond of my hair ;^) Between the employees, the convenient location, and the fact that I can order ahead with an app, there will definitely be more Taco Bell in my future.
Lindsay W.
Classificação do local: 5 Anaheim, CA
I grew up on Taco Bell, I absolutely love Taco Bell. That said, I have never reviewed a Taco Bell on Unilocal before. But this Taco Bell is just exceptional and warrants a five star review. Not only does this Taco Bell deliver the best tacos and burritos I’ve ever had at a Taco Bell, it is also beautifully decorated inside, always perfectly clean, and most important of all — the people that work at this Taco Bell are just so, so nice. Customer service at this location is excellent — whether I walk in, or go through the drive-through, the people working take the time to ask me how my day is, they always have a smile on their face and are pleasant — I really appreciate this :-) so I just wanted to say, keep up the great work — thank you for all of the delicious meals, I always look forward to going to this Taco Bell, and will drive out of my way to get there even when there are other Taco Bell’s closer.
Mitzi D.
Classificação do local: 3 Wailuku, HI
Dear Taco Bell, Please make you drive thru menu font bigger. I could barely make out any menu items.
Desiree C.
Classificação do local: 1 Henderson, NV
Absolutely horrible service. Waited in line for about 5 minutes before the manager Yaneth came out. She spoke to a former employee while I stood there. She glanced at me twice but said nothing. Finally, Gio — another employee, came to take my order. I had looked at him a few times as well while he looked away, so I was surprised he was finally taking my order. When I mentioned the lack of professionalism, Yaneth started to argue with me about how she thought I was with the former employee. I clearly was standing no where near him. Never once apologized. Just an attitude of here your food, now get out. Disappointing! If customer service is not something you’re good at, then maybe you shouldn’t be in that industry.
Nat B.
Classificação do local: 5 Las Vegas, NV
I never thought I’d be reviewing a fast food place but this Taco Bell hasn’t the nicest employees I’ve ever met! Every time I come here I look forward to seeing Hunter, he is always smiling and that is not very common anymore. So thank you Hunter for being awesome!
Michael C.
Classificação do local: 1 Las Vegas, NV
Worst customer service ever. Will never go back to this Taco Bell again. If I could give a no star on this review I would.
Mike F.
Classificação do local: 3 Las Vegas, NV
I know, I know. Yet another Taco Bell review. lol This location is located on the east side of Jones just south of the 215 freeway exit. It is actually located in the same area as Don Tortaco. This is one of the better TB locations in the city. I’ve only been here a handful of times so far, but they are really friendly here. Like other reviewers have stated, the people who work the drive thru are not only happy, but actually display some personality! Every time I’ve stopped by here there has been some funny quip or remark, all in good fun. Really the food is your standard TB fare. Nothing to really distinguish it from other locations. Which is just fine. I like it. That’s why I come here. It’s the customer service here that makes it a little more enjoyable. Plus the fact that it is close to the house certainly doesn’t hurt either! 3 stars.
Matt T.
Classificação do local: 4 Las Vegas, NV
I don’t normally give fast food this high of a rating, but I was very entertained the other night when I pulled up to the drive thru. The guy who took my order was beyond funny. I told him he missed his calling down on The Strip. And the other guy that was working the kitchen that night was just as entertaining. They got my order correct. And it was good. Definitely some of the best service I’ve ever had at a fast food restaurant.
Joshua J.
Classificação do local: 5 Las Vegas, NV
I know 5 stars for taco bell. What am I thinking right? Seriously though, this taco bell makes me smile every time I go through their drive through. Who would have thought that I would take the time to review a Taco Bell, but this place I had to. It’s just that good. What’s so good about it? The service, the service and the service. Yes 3 times. It’s just that good. The food is what you’d expect, but the service is just out of this world. Did I mention their service? Yes. That good. So good that I had to take some time and write about it and tell everyone. You’ll get a friendly person taking your order and a smile when you receive your food with a warm friendly good bye. Wow. I was not expecting this from a fast food joint. Let alone Taco Bell. Kudos to the management and the training. You guys are doing a stellar job. Don’t stop. Thumbs up for their friendly service and their crunch wrap supreme. You guys are awesome.
Jeff B.
Classificação do local: 3 Las Vegas, NV
Taco Bell is good for lots of food at a good value, after a night of drinking, soft food after having a tooth or teeth pulled, and for just an occasional craving. The bean and cheese burrito is about the only thing that is decent. Everything on the menu is just blah! If you are looking for a culinary delight, this place is not it. The customer service is generally not bad and the food is given in a speedy manner.