Starbucks

Somehow this location regularly makes me get to work late cause of their slow employees. pulled up to the widow, paid for my drink waited five min at the window. cashier turned around and tells me my total but, that total was for the person behind me, i told her it’s still me, I never left lol
Finally got my order and of course I get the wrong size so waited and waited again

I have to preface this by saying I love Starbucks! Love their drinks, food, merchandise, etc. we were so happy when this Starbucks opened, as its right by our church/​school. The building is very pretty inside and out, and everything is working and available unlike the Starbucks on Eastern, south of this location. This alone gets three stars.
But let me now write about what gets ZERO stars. The customer service. For the first month or so, it was GREAT! Then, it was ok. Not great, but not bad either. Fast forward to last week. I got two vanilla frapachinos for my kids, one with caramel. I get this every time and have never had an issue. I pull up to the window, and I’m waiting, and waiting, and then the barista starts to make my drinks. I’m the only car in the drive-​thru, so it’s not busy.
As he’s making them, I’m watching, and see that he makes them both without caramel. I stated caramel, and I was charged for caramel, but no biggie, it’s a mistake! He eventually opens the window and starts to take my card. I say «I’m sorry, I tried to get your attention to tell you, but one of those should have caramel.» He looks at me, slams my card on the counter, then rolls his eyes at me and sighs! REALLY??? He then slams the window shut, and angrily fixes the issue. Opens the window back up, gives me my drinks, my card, and no straws. He then realizes he didn’t give me straws, hands then to me, and closes the window. No «thank you», no «sorry for the mix up», nothing. Terrible customer service.
I tried to get his name, but we was wearing a blank name tag. So barista with the grating goatee, thanks for the less than stellar service! If I happen to be «helped» by you again, I’ll make sure to get your name.

It’s ⁵⁰⁄₅₀ whether I get friendly service at this location. It’s never bad service. My drinks are made correctly and efficiently but the staff is either super perky and personable or portraying the persona of wishing they were elsewhere.

Fast as the wind and friendly smiling baristas. First visit but not my last. It’s a smaller location but comfortable with a chill clientele. Clean and well managed.

I started coming to this location when a friend of mine said that it was the best place to study. Since then, I have come to love this place. It is a great combination of atmosphere and baristas. The team here seems cohesive and I think overall that creates a great environment where they are super friendly. I have been to a number of other locations around the city to get some quick studying in or to have a coffee break, and a bitter barista really kills the vibe. So, it is always refreshing to come to this location… and I very much appreciate the crew here.

Starbucks has completely fallen off. I stopped going to the one on Maryland, and I was hopeful when this one was built, but this one is terrible too. I will never go to Starbucks again unless someone else is paying, and I will still complain. Because it’s terrible.
Here’s what pisses me off every time:
1. Tips mean absolutely nothing to anyone working there. Whether you tip $ 0 or tip $ 5 dollars the people will give you a «THEEEENNKS,» but never make sure they get your order right or remember that you’re the guy that tips.
2. If you go through the drive-​thru, they WILL forget SOMETHING. They won’t ever offer a drink carrier, a drink stopper, or they will make a drink completely wrong OR they will just forget to give it to you and disappear into the store.
3. They can’t get your order right… ever. I get two very simple drinks: A short vanilla latte or a treinta Green Tea Lemonade with no sweetener. The latte’s shot frequently is burnt, and the green tea lemonade will have sweetener 90% of the time, or it will have tea that has been steeped way too long or will be 90% lemonade with way too much ice. Is it seriously that hard to put two ingredients in a cup for $ 5???
4. They value being «cute» and «friendly» over «just do your actual job first.» I don’t need you to pretend to care about my shirt or my glasses if, after I gave a generous tip, you’re just going to screw up the overpriced drink you made me.
5. If you call to make a complaint, the person will pretend to give a shit but then there will be absolutely no improvement and no one will recognize you as the incorrigible asshole that simple wants what he paid for.
You’ll never get another dollar out of me, Starbucks.

Always good service inside, the drive thru still have some work, it can be faster in the mornings. I come at all times during the day, sometimes after work around 7 that’s the only time sometimes I find the creamer thing empty, or the messy tables. But over all I love this Starbucks

I love that they built this Starbucks! I pretty much live right across the street so this has made my morning run a lot easier; plus, unlike other Vegas locations, this location almost never has a line. Even if there are a few cars in the drive through, I normally only have to wait a few minutes as opposed to close to 10 like the other locations.
The baristas that I have interacted with are friendly and efficient; however, be on the alert because they’re human and can make mistakes too. Today I went to get my half off frappé for Starbucks members and almost had to pay full price until I clarified; another time I almost got the wrong order when going through the drive through but luckily noticed in time.
Will definitely be visiting here a couple times a week!

Best Starbucks Ive been to so far in Vegas. There is one closer to UNLV on Maryland Pkwy which is packed usually with students (naturally). And another farther down Eastern on Desert Inn, but the drive thru configuration is a little awkward and the baristas haven’t always been that friendly or helpful. BUT, this Starbucks was perfect. The barista offered different options and actually told me he would make it any way I liked. I don’t think I’ve ever heard that at a Starbucks. I always get that feeling I’m twisting their arms. Lol I still don’t like paying $ 6 for a grande frap, but as an occasional treat it’s ok… especially if they are willing to make it just the way I like it. The drive thru was super fast and an added plus is the spacious parking lot to maneuver in.
One last thing… Thank You to whomever built this Starbucks… not just for giving me a place to grab a cup of joe close to my job, but also for giving the area a much needed improvement!!!

This is the fastest Starbucks in town!!! I only go to the drive thru. It seems like seconds to get your coffee. That is if you aren’t behind a moron that orders tons of food. Love this Starbucks!

NEWEST VEGAS STARBUCK’S OFF THE STRIP
My brother knows that I am a Starbuck’s fan. A couple days ago he texted me that they opened a new Starbuck’s at Eastern and Tropicana. Fast forward a couple of days when pumpkin spice season is kicking in the cooler weather at Starbuck’s, and I was up for checking out the newest Starbuck’s off the Las Vegas Strip.
The newest Starbuck’s off the Vegas Strip is located in the Burlington Coat Factory Shopping center. It is so new that it has that new scent you associate with a new car. The asphalt overlays a sundry of parking spaces and drive thru lane. The lobby is commodious with the airport hangar layout. Tables and seats are plentiful and include three plush chairs. Because there are zero west facing windows the annoying sundown glare ought to be nonexistent here.
I ordered my beloved drip with pumpkin spice syrup. In my opinion, Starbuck’s shines with its pumpkin spice beverage line. I don’t know why they pass over offering it all year long.
Word of mouth hasn’t spread on the newest Starbuck’s off the Las Vegas Strip. The upshot is that it is sparsely populated. The barista was friendly as she answered my questions:
Me: «How knew is this Starbuck’s? «
Barista: «We’ve only been open for a couple of weeks.»
Me: «Are they opening any other new Starbuck’s? «
Barista: «We are pretty saturated in this area. They just opened the Starbuck’s in the Grand Bazaar Shops.»
Me: They just opened the new Starbuck’s in the Grand Bazaar Shops (kind of excited)…»
What better way to kick in a Holiday’s season of drinks with a brand sparkling new Starbuck’s. Holding up my cup of drip coffee with pumpkin spice coffee, I am sending an Internet toast hoping for years of prosperity for the newest Las Vegas Starbuck’s off the Las Vegas Strip.