Sonterra Apts

Lived there for a year and a half, and honestly, once Lynd took over it started looking SO much nicer. For what you PAY, it’s a really nice apartment, the girls in the office are sweet and Sonia remembers your name. People who want something for nothing, well, they might think it’s below par, but for the price you pay I think you get way more for your buck here than when I shopped around! It’s next to a school, it’s a quiet area, and most importantly, when they hand you an apartment key the inside is VERY CLEAN!

I hope soon Unilocal can develop a negative star option … These apartments are not so bad in the inside (little outdated) & yes the property is bad or yet the area is, but these apartments could be better if they were seriously maintained well. One side of the apartments are painted on the outside Beige and the other green. The green side is the «nicer side» last year the painters never finished painting the other side of the apartments (probably it was out of budget). Case is the property is mediocre as well as the office staff excluding one person in there, she is the only one who knows what to say and is professional her name starts with a «S» the office manager (African American) is totally rude and unprofessional and doesn’t let you speak she is pretty ghetto and the white girl in the office is CLUELESS don’t bother speaking to her she has no idea of what’s going on … you’re better off speaking to a wall. Maintenance SUCKS!!! I was pregnant and weather was barely getting warm this year and our a/​c went out and the never fixed it till I went off on the guy… I went without a/​c for about 3 days almost 4 (our room gets hit by the sun in the mornings so I was hot as hell) my BF and I would have to shower at least 6 x a day to cool off plus our bathroom light was dead and the lamp shade over it was unscrewable so we took showers in the dark (a pregnant lady hazard) toilet was always getting clogged cause the maintenance man admitted that there’s bad drainage. We had our car messed with (keyed, stolen logo off the car, people eating off our car) oh btw we have neighborhood security who threaten my BF they too are unprofessional they are also part of the mediocre list they’re hardly around !!! Lots of empty apartments around her… mmmmm I wonder why!?! Well be careful homeless or junkies break into them! I bet 20 years ago things were way better here now it’s probably a joke at least that’s what I think this place deserves negative stars !!! Oh btw there’s been a 3 shootings here in the one year spand that we know of first time the office sent a notice about it the second one we saw the car it looked like a machine gun went off on it on the passengers side all the way to the back (never got a notice from office bout that one) and the third we saw on the news a man got murderd and yet office never said a word

I wish I could give Sonterra a negative star! I recently moved out of here because this property is awful. Maintenance cannot keep up as evidenced by the grounds and the long waits for service requests. The area is ghetto and unsafe and on top of it all, the office manager is the rudest person I have ever met!
In the time I lived here, the area and the complex itself have been getting worse and worse and more units than ever are vacant.
DO NOT MOVE HERE! Consider yourself warned.

This is the worst place I have ever had the misfortune to stay at. The management is hard to get ahold of if you don’t call during hours. They don’t even have a good answering service setup. Sometimes I call, and I get a Verizon disconnected message; or like today, I called and the answering machine said I won a Trip to the Bahamas for calling. I didn’t call for a free trip. I called so they would fix my ceiling because my A/​C unit is falling out of the ceiling itself. I don’t feel its right to live in fear of an A/​C unit hitting me or my animals in the head because we walked under it at the wrong time.
There’s a HUGE roach problem, that they cannot seem to fix. I personally set off SEVEN (7) fume bombs because I woke up with roaches crawling on me. They send a bug man every Friday, and he can’t seem to kill the problem.
While the appliances work great (minus the stove) everything seems to be Jerry-​Rigged to last a few months, and then the horrible mayhem begins. I would advise anyone thinking about moving here to strongly rethink that choice, and look at the places close by.