When I first called Gordana, I was concerned about finding a time as she was booked up for all the times I was available. Yes, that is a good thing, as those who perform at a high level are usually busy. She arrived on time. We had originally agreed on three hours but I told her it had been a while since the last cleaning and that it may take more time. It ended up taking 3 ½ hours but well worth the time. She did a wonderful job. Over the years, I have used many services and one thing that disappoints me is when they are on the phone a lot instead of working. Gordana was different. She was focused and didn’t miss a thing. I am also a stickler for putting items back in the right place and was happy I didn’t have to rearrange everything. I will definitely use Smith’s Go Green again. Thanks!