Smith’s Food & Drug Centers

I guess big grocery stores dont care for customer service… :-(just asking raincheck for babywipes and pinesol because its out of stock. And they dont like to issue.

I purchased Stevia last weekend and after finding that it had absolutely no taste I discovered that it had expired almost one year ago. I took it back to see if they would exchange it without a receipt. They cannot. She offered to scan the Stevia to see when the last one was purchased. I was relieved until their system said nothing was sold in the last 90 days! She made me out to be a liar which I absolutely am not. She was very rude and kept saying that I must’ve purchased it purchased it a long time ago or at a different store. I told her she can pull up my transactions on my membership card and see for herself that it was purchased. Apparently the membership card doesn’t even track transactions. She kept insisting that I never purchased it there. I left there more pissed off then when I walked in. Now that I am on Unilocal I see that I am not the only one discovering expired products still sitting on the shelf ready to be sold.

Great super market. They offer free fruit to children to snack on while shopping. I wish that more grocery stores would do this. Prices are reasonable.

I enjoy shopping here the prices are more affordable
Then other stores the workers are very nice they go out of their way to help you if you need help they have a good selections of organic vegs and fruits also they have some vegan foods
Highly recommend this store

OK, this place has a LOT of frozen Gluten Free stuff! Corn dogs! Doughnuts! Pizza! It’s a little spread out, it isn’t in one aisle but it’s there.
The store is clean, they don’t let the lines get too long before they call for back up. It’s a relief from Walmart where the «interesting» factor is something to experience. Here it’s mostly Moms with kids, and younger single peeps getting foods and nonfoods.
They have a decent produce department, with no little gnats, and no spilled pyramids of fruit rollaways. Nothing like walking into Produce and seeing a vast wasteland of crap people didn’t bother to put back up when it fell.
The meat is ok. I don’t have too high of meat standards, according to my girlfriend. She’s a meat snob sometimes. We’ve gone to four stores looking for Filet that meats her approval. If I don’t see a Filet I like I’m fine with a Delmonico cut. Again, she says I should care deeply. I think she’s nuts. It keeps it interesting.
They have my Moms Starbucks coffee drinks, daughters waters, sons energy drinks, I only very occasionally drink anything like those so I guess I am the laidback one. LOL

Pros: 1) they have an organic stuff; 2) shop is huge; 3) price is fine; 4) stuff is very welcoming.
Cons: 1) salad bar didn’t look so fresh; 2) my shopping cart was horrible, moving so bad, seems like wheels is destroyed.

We don’t have these in California anymore… I doubt they could compete with the dozens of major grocery store chains in the ever growing Golden State. I’ve never really liked Smiths for some reason. When it was in cali, and still don’t here in Nevada. The bill pay option can come in handy once in a while, but other than that I see nothing interesting that makes me want to shop here on a regular basis. Nothing personal against the franchise itself or it’s employees. Nice people, from my past few experiences there, along with this time. Haven’t really been inside any location in years, literally until tonight. The layouts inside are weird to me and their registers were outdated. The self checkouts were the newest thing in this store. I live in the Southwest part of town, on s. Durango, and not too sure if there are any on my side of town. I could be wrong but, never see them until I hit Sahara. However, I’m still giving them a 3 star review, because three to me equals «fair» or a «so-​so» hand rocking gesture and this is exactly what this place is. –_–

This location just lost a customer after shopping here for many years. I vacation here from Texas quite a bit. Thanks to DANA ELLIOTT. She’s a MANAGER really ! Straight out the HOOD with a very unprofessional mentality. I spoke with the store director about an issue I had with her. He assured me that issue will be taken care of. I don’t like being pacified. I spend too much money at this Smiths location. I will be calling Human Resources Headquarters on Monday. She really need to cover her tattoos which I guess makes her feel superior. Get an attitude adjustment lady. I along with other customers pay her salary. RUDE, RUDE, RUDE. I will not shop here again. The staff is too RUDE. There is another RUDE checker that work the morning shift. I was shopping there last week and overheard a customer ask the checker if anyone had pissed her off yet? Sad to know customers are aware of what type of attitude to expect. Is that professional? I work graveyard so I’m shopping between 7:00 –7:30. I’ll just shop elsewhere. DANA REALLY HAD MY BLOOD BOILING. NEVER underestimate a paying customer.

The people who shop here are incredibly ghetto (I should know, I’m one of them). But this store is incredibly clean and the employees are super friendly. Every time I walk past a staff member, I’m greeted with a smile and a «how are you?»

Store was clean and staff knew where things were when I asked and helped me find them. Cashier was polite and personable. Didn’t waste time but didn’t make me feel rushed. Produce is beautiful. Selection is somewhat limited on cleaning supplies and a few other areas but that’s just because the store is a little on the small side. Overall safe and clean in a well lit convenient area.

Busy the line at customer service really long and slow. Lady at the counter takes her time I got mad and just left its like the people dont exist.

From 7÷23÷15
This Smiths location is on West Lake Mead BLVD. The setup of this store is like any typical chain of supermarkets.
The vegetable and fruit section had a good variety of produce, and they were ripe, not decaying like in some stores.
They have a decent booze section with a variety of wines and liquors.
Their frozen aisle is huge, with a good selection of ice cream, pizzas, veggies, meals in a bag, and even vegetarian options.
The Seafood section was pretty decent; there was a good selection of fishes, shrimp, scallops, and crab legs– score! I’m so stoked that they have snow and king crab legs here plus the price was fine with me, it’s what I am used to paying anyway.
The deli section had a bunch of good brands, and my personal favorite Boars head. The meat section is excellent, the quality of their steaks, turkey, chicken, etc. were very noticeable.
I’m just happy that I finally have a grocery store that I can see myself shopping at on a regular basis. I moved out here five months ago and have been going Walmart, Trader Joe’s, and El Super, but needed a grocery store like I am used to back in NY. That said, Smiths seems like the winner.
Even though, their prices are slightly higher by a dollar, or two I can actually find things I need. If I really needed to get a bargain, I know where to go.

The one star is ONLY for this particular incident. This is the main grocery store my family and I have gone to for years. We never have a problem with this location but today my father purchased potatoes and they were all completely rotten and the smell was absolutely horrible. Im hoping that this review is seen and the produce department doesn’t over look rotten food issues in the future.

The main concern is that some shelves are neglected. For example I found a can of oil spray that expired in 2012. Just yesterday I saw a piece of moldy bread in the bread aisle. In the refrigerated section you have to be careful because a lot of things are always near the expiration or are already past it. Like the bacon and packaged taco meats, mac n cheese, mashed potatoes, etc.

I just wanted to say how GREAT a stef this store has, tonight especially Shannon. The staff here is why I go out of my way to grocery shop on Vegas.

Horrible customer service! Probably has something to do with the location… maybe, but I won’t be returning to this particular Smiths!

The people in the bakery are awesome!
They whipped up a wedding cake, on the spot. They saved my butt!!!

I had another wonderful shopping experience at my local smiths today! The manager john is always in such a great mood and very helpful. I feel like he is in 100+ places at once! I saw him first in frozen food, then restocking and then he jumped behind a cashier station when they were busy. No wonder this is the best smiths I have seen in Vegas! The management is seriously on-​top of it! :)

This store is the closet grocery store to me. I gave 4 stars because the prices are high. But you get what you pay for. Well stocked organized clean & spacious. The plus is they have a pharmacy including a drive-​up window, also a Money Center for money orders bill payments money transfers etc. I snapped a picture of the front of the pharmacy inside the store, apparently the are giving it a face lift.

It’s a showdown often times between the Smiths and Albertsons. While some items at Albertsons are less expensive, some items at Smiths are ALSO less expensive so it’s a wash.
What it boils down to for me are the following things:
1. HOLY CRAP Smiths has little baskets you can pick up and use BY THE DOORS
2. HOLY CRAP there is NO shopping cart security prision pass through or turnstyle either for you to wend your way through
3. EVERYONE shopping there was so nice and helpful! People offered me assistance while my hands were full AND there was a lady who needed help so I of course offered MY assistance…
OVERALL I found it while still somewhat ghetto due to the area, the nicest option of the two.
Thank you and have a good day shopper