Skin City LV

Lindsay has always provided professional and courteous service to me. She responds quickly to emails and voicemails. She does book quick however is always accommodating. I love going to my appointments for facials.

Had an appointment after I purchased the Living Social voucher for eyelashes. I called to let her know I was running late (it was my birthday and I had received a nice surprise from my sister)…got the answering machine stating that the business was closed. About 20 minutes later, Lindsey calls me back and is RUDE! «why did you decide to call 4 minutes before your appointment?» I called with more advance notice than that.
To make a long story short, she was awful to speak with, rude and completely alienated me. I’m SO glad that the economy/​business is awesome for her and she can treat people like crap. Isn’t that why you DO living social deals? Because you need business? I had my Living Social deal refunded and will be more than happy to take my money elsewhere for an initial set and refills.

Linsey always tries to find what works best for you.

Lindsay and her assistant Michelle are the most non customer friendly business
representatives in Vegas. I purchased a 3 facial special directly from Lindsay in Nov
When trying to schedule with her on line schedule company There were no available
late afternoon or evening appointments. So i emailed her and called. I received on
response stating Michelle would contact me and another person would
have to do my facials. Sounded reasonable, however she never called so I have called
repeatedly to try and reach someone to schedule leaving a voice message every time.
After 15 phone calls and 10 emails no response. I have come to the conclusion
that Lindsay sells these deals to make money knowing she can not accommodate
everyone in her limited hours. She has even done this with Group on specials. I
learned. Her game plan is to allow these certificates to expire and keep the money.
Because I even requested she just refund me if i could not even get 1 of 3 facials
scheduled. That is why I am out to warn others steer clear of Skin City and their
scams. I also intend to report them to the BBB of Las Vegas. Lindsay needs
a lesson in running a business that caters to her customers.

0 STARS
Lindsay and her office manager Melissa have horrible customer service and refuse to honor services that have been sold on groupon! Although groupon has stated that «Per the agreement with all our merchants, you are only required to book by the expiration date. Your appointment can be for any available date as long as you have called prior to the listed expiration.»
Lindsay refuses to honor this and will not even respond to emails sent regarding this issue. I had 18 days before my groupon expired when I called to find out about appointments and when I was finally emailed back 2 days later the response from Lindsay was, «Unfortunately, Lindsay is booked until the second week in Dec. I can add you both to my waiting list but once your groupon expires there is nothing we can do.»
My next question was, Does this mean that we will not be receiving this treatment?
Lindsay’s response, «That is correct, unless an there is a cancellation. I put you both on the waiting list.»
No apologies or explanations not even appointment availability! According to groupon as long as I book by the expiration date the company has to provide the service but not according to Lindsay!
SKIN CITY LV HAS HORRIBLE CUSTOMER SERVICE AND DOES NOT HONOR THE SERVICES SOLD UNLESS THEY CHOOSE TOO!

I went to Lindsay because I purchased the Groupon for a Pomegranate Facial Peel. I have never had anything like this done before, but she was very helpful and knowledgeable. She talked me through the process and also made helpful suggestions about what I should have done the next time I wish to get something done for my face.
Overall I very much enjoyed my first experience. It was extremely relaxing and Lindsay was incredibly professional, yet engaging and nice during the whole thing. She even extracted a yucky little zit on my forehead. It has subsequently vanished and I’m happy for that.
I believe her shop is very nice. It is located in a strip mall on West Flamingo. All the facilities were clean and well kept.
Hopefully in the future I will book an appointment for an actual facial with Lindsay.

The facial I received was very relaxing. I am glad that she has moved to a new location because during my facial, there were some loud people outside. Lindsay, being a professional that she is, stepped out to ask them to lower their voice. I really like that about Lindsay. Overall, the experience was good, but I felt that there were not much extractions done that I had hoped. When I got home, I was able to do more extractions. When I want a nice relaxing facial, I would go back to Lindsay.

This was the first time that i’ve been to Skin City LV. I was using my Groupon for the 24karat facial with Lindsay. She is very nice and professional. It was also my first facial ever and she was very patient and explained everything to me. I would defintly go again to see her. I wanna try the eyelash extensions! :)

I’ve been to Skin City LV twice now — and have been more than impressed both times. I’m always nervous the first time someone does my eyebrows, but she is amazing. Very meticulous. My last appointment was a pumpkin facial and wax, and I loved both! Highly recommended!

Wonderful facial!!! I have been to see Lindsay twice and both times she was friendly and professional.
She is a fabulous esthetician! Her rates are amazing for the services. She has great knowledge of what products to use for reducing or improving my skin issues and took the time to talk to in great length about the things I need to change to make my skin amazing.
Both times I left feeling relaxed and revitalized my skin was refreshed well nourished and felt ever-​so healthy.
THANKS Lindsay

I decided to see Lindsay based on reviews that I read about her. When i went to book an appointment I saw she was booked weeks in advance. To me this was a great sign. Even though she was booked, I had questions and requested a consultation prior to my first appointment. Lindsay met with me on her day off, when she was about to leave for vacation. I don’t know many professionals who will do this. I was able to discuss all of my skin concerns with Lindsay and she actually suggested that I see a dermatologist due to my concerns about pigmentation. She could have easily said I need to see her for peels every 2 weeks to help, but she didn’t. She was honest.
My appointment with Lindsay was relaxed and she explained everything. I would see her on a weekly basis if I could! She has always responded to my emails and texts in a timely fashion. I’ve emailed her about skin care products or other concerns, not even to make an appointment, and she has always responded quickly. After my appointment she emailed me to see how I was responding to the peel that I had and how my skin was doing. I’ve never had anyone else do this.
The products she uses are great and those that she suggests and carries aren’t out of reach price wise. I love the ones I have tried and look forward to trying others.
I will be going to Lindsay for all of my skin care needs, and I tell all of my friends about her. I highly recommend her and if she is booked weeks out, she is well worth the wait!

I absolutely love going to Skin City! Lindsay is very professional and personable. She made me feel comfortable discussing my skin concerns and needs with her. She gave me an amazing facial and prescribed me with the appropriate products to use for my skin type which were very reasonably priced and have made a huge difference in my skin. I can’t believe Lindsay was SO considerate when I had to cancel my appointment and reschedule because of a family emergency, she came in the next day on her day off to do my facial! If you need a good facial or peel you defiantly have to try Skin City!

DO NOT GO TO THIS WOMAN! She is completely unreasonable and unflexible. Unless you want to book over 2 months in advance you’re out of luck.
This woman won“t speak to you on the phone, returns texts late at night, then has the nerve to call the customer rude if you dare ask her to be a little flexible.

1^st time at Skin City today and it was the best service I’ve received. I got a facial from Lindsay and it was awesome. Just moved from San Diego and was looking for a new Esthetician and I found one! Her prices are very reasonable and her hours of service are great! I will definitely recommend Lindsay to everyone. :)

Lindsay is a world class esthetician. She provides excellent service in a comforting environment. She is a joy to interact act with and very knowledgeable of treatments, products (and she only uses the best) and services. I always leave my appointments refreshed and relaxed. I am also very excited about the addition of eyelash extensions. I previously went to LA to get clusters (eyelashes) applied, and I can tell you this is a 100% improvement. She does a wonderful job making them look completely natural, (or unnatural if that is the look you are going for). Everyone I know is so impressed and can’t believe they aren’t mines. If you are looking for a professional, experienced esthetician who is also affordable this is definitely the place. Give her a call. In a city filled with estheticians, she is truly the best.